Ratings based on 776 Verified Reviews

4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from cornwall

Good location and friendly staff

Posted Feb 26, 2017
Pros: Friendly staff
Cons: Double glazing to reduce noise from the road
Location: Excellent location for the shops
Great hotel. We used this hotel to stay at when going to the theatre for the evening and shopping the following day. It's a great location to do both.
5 out of 5
Recommended
for Everyone
by A verified traveler

Mix up of room

Posted Feb 12, 2017
Manager took care of it immediately When I brought it to her attention. I am very satisfied with her response
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
The staff were very kind and helpful. The room was comfortable. I would go back to stay next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Wales

Lovely central hotel

Posted Dec 24, 2016
Modern , very clean and comfortable hotel. Would definatly stay again. Only negative is that when booked on the Expedia website it stated free parking which is not the case. You have to park in a public car park next to the hotel at a discounted rate.
5 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk

Lovely Central Hotel

Posted Dec 17, 2016
Quiet on the 5th floor even though we were facing the road, nice clean, well equipped room, bath and power shower which was great, breakfast a bit steep at £10 a head, would still recommend though......
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
5 out of 5
by A verified traveler

Convenient and new city hotel

Posted Nov 26, 2016 on Hotels
Comfortable room, very spacious. Great location, within walking distance to everywhere. Breakfast was ok but nothing special. What impressed us the most was the professionalism of the staff and duty manager for handling an unexpected occurrence at the hotel.
4 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Hotel is conveniently placed, walking distance from train station, local shops and university. Room was very quiet, standard buffet breakfast.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 20, 2016 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels