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Reviews of Crystal Sands

3.5 out of 5
Crystal Sands
Mirihi Magu Road, Maafushi

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 183 reviews" "
Rating 8 - Good. 65 out of 183 reviews" "
Rating 6 - Okay. 12 out of 183 reviews" "
Rating 4 - Poor. 8 out of 183 reviews" "
Rating 2 - Terrible. 5 out of 183 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mohamed, El Paso

Disliked: Cleanliness, property conditions & facilities
The room is a one star at the most. The sink in the bathroom was leaking. The fan was working with high speed and wouldn't change. The bed was of very low quality with the pillows having some funky smell. The only positive thing is the kindness of the people working there. I will not go back.
Stayed 1 night in Apr 2024

8/10 Good

M.MOUSTAFA

Traveled with family and small children
Liked: Staff & service
Fair for the price food is good staff is friendly room is so so
Stayed 3 nights in Nov 2023

10/10 Excellent

Krista, Riga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Crystal Sands beach for 7nights.. and it was absolutely amazing experience. Staff in hotel was always kind, helpfull and tooked care about all our needs. Rooms are nice, clean and with perfect pillows and mattress. Hotel is located in perfect location next to sea. Manager Jack was so kind and nice! We already miss these place and we would love to Come back as soon as possible! I recommend these place for all travelers who want to explore great service and stay in cozy and nice place in Maldives!
Stayed 7 nights in Dec 2020

2/10 Terrible

Sonovia

Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The lock of door to veranda did not work and the door is very tight to open. Otherwise, it is fine.
Stayed 1 night in Feb 2020

8/10 Good

Shuddhasattwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Crystal
The hotel is conveniently located ; the manager - Jack is very helpful . Staff like Imon; Murtaza Hossain ; Rabbi ; Jerry are excellent. Food is ordinary and there are options around; so don't go for an all inclusive . We had booked in a Beach View room; but there was no water in the toilet in it (106 ). When complained , the receptionist offered to give a down graded room stating no other BW rooms are available.. that was very disappointing and I asked them to refund my money .. Jak intervened and gave us an upgraded room - Ocean View - much appreciated. Infact dont book a BV ...its dingy ; if you are looking for one might as well go for OV
Stayed 2 nights in Jan 2020

10/10 Excellent

Mominur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for vacation
The hotel is ok for the price. The service is not awesome, but not mediocre either. It's clean and room service is available whenever you need it. The manager Jack was really awesome. He provided us with an awesome experience. He even let us check in at 12:00 am. He is really what a manager should be. Definitely visit here if you are taking a vacation. it will be worth it. Thanks Jack!!!
Stayed 10 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great service and location
Great place to stay on local island Maafushi. Staff very eager to please. Included buffet breakfast and dinner reasonable quality but great service. In need of some TLC however all immediate needs addressed promptly. Air con can get a little hot in the afternoons.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Rooms are very clean . Good service.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel .great value for money .the staff are amazing .food excellent, something different every evening.close to all amenities and excursions.would certainly recommend.
Stayed 10 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great staff and very interesting island. You can have different choices and have always the best time
Stayed 6 nights in Mar 2019

8/10 Good

silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great time!!
We had a great time to stay in a hotel that likes a family place. The staff were amazing helped us in anything that we need and the location was perfect. It was our first time in the island and definately we will be back. Thank you Jack helping us to have a fabulous time in the island. Love it!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Fromsa, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Crystal Sands, Mafushi for 11 days and we enjoyed every minute of it. The service from every single person we encountered at CS was impeccable! Everyone was so friendly and accommodating - they truly made us feel like we were at home. Mohammed, Roshan, Jack, Iman have been gems; From organising special dinners to telling us local restaurants, they ensured our every need was catered to and more. We can’t wait to go back! If your expectation is a small boutique hotel and your aim is absolute service, this is the hotel for you! We can’t recommend it highly enough. I have stayed at many five star hotels like the Hilton, Grosvenor House, Sheraton etc but what makes CS different is flexibility and service. Thank you SO much to all the staff at Crystal Sands, you truly made our holiday one to remember.
Stayed 11 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 11 nights in Feb 2019

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mgr Jack was excellent, he took care of all our needs etc. The food and staff were excellent especially Ashanka and Roshan, 2 of the employees that served our delicious food!! They were the best!! This was an awesome vacation thanks to them!!
Stayed 3 nights in Jan 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to bikini beach, room is clean, wonderful stay at crystal sand!
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good place
Jack is impeccable. His service, honesty, and genuine care for his customers is amazing. We are thankful for him and his amazing staff. Our trip was great because of him. Hotel is clean but the breakfast was limited.
Stayed 3 nights in Dec 2018

8/10 Good

Nemo, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the fact the hotel is solar powered and only 4 years old since it was built. Maafushi is a small island so everything is within a walkable distance. The hotel itself is very close to the boat drop off point. Jack who is the manager at the hotel is very welcoming and very easy to talk to. He will give you the best recommendation. The bed was very comfortable and the room was very neat. Unfortunately the room we stayed at had a AC problem and our room never cooled off as we wished. The staff tried to fix it and they responded very quickly to the problem. We just dealt with it because we only stayed for two nights. Overall I definitely recommend this place. It's quite, clean and everyone is very nice! I would love to come back to this place.
Stayed 2 nights in Nov 2018

8/10 Good

Winter, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you stay at Crystal Sands Beach hotel you will feel like stay at home. The environment is good and all the workers very helpful. The management team really take care of us and well plan for our outdoor activities also. I will recommend this hotel to my Malaysia friend.
Stayed 4 nights in Oct 2018

6/10 Okay

SS, Taipei

Liked: Cleanliness, staff & service
Staffs were friendly. A/C was fine, but has water leaking issue. Water wasn’t hot enough. It’s close to ferry terminal. You get noise in the afternoon. Overall was fine
Stayed 2 nights in Sep 2018

8/10 Good

Wendy

Relaxed and friendly Island paradise
We spent 3 days at Crystal Sands on our way home after a month travelling and really appreciated the relaxed friendly atmosphere at this small hotel. The room was a bit small for 3 but we loved the balcony overlooking the water and being only across the road from the harbour and 2 min from the small sheltered beach made it the perfect location for day tripping as well as relaxing on the island. This is not the island for you if you want gourmet dining but we ate fresh seafood by candlelight on the beach and there are many local restaurants to choose from and several small supermarkets for everyday purchases as well as trinkets and souvenirs . Day tripping is easy with us choosing the hotel options as they were well priced and convenient. Staying on Malfoushi is a good way to support the local economy and get an idea how locals inthe Maldives spend the day. It is a beautiful place and well worth the visit even on a budget.
Stayed 3 nights in Sep 2018

8/10 Good

renee, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near to the beach
Stayed 2 nights in Jul 2018

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and nice room.very near the train
Stayed 3 nights in Jul 2018

8/10 Good

Nur Muhammad, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearby jetty, pretty good :)
Good facilities and staff very very very nice. the room very affordable and quite spaceous for two person. a lot of activities were recommend by hotel. the guide also very friendly. i recommend this hotel to everyone who want to come to maafushi
Stayed 3 nights in May 2018

10/10 Excellent

Sam, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I just returned from a 7 days break in Maldives, Mafushi. I stayed at the Crystal sands. The hotel was lovely, all the staff were very helpful, polite in particular, the hotel manager, Jack does enything in his power to make sure you are happy with everything. On our first day we were give a room that had less windows and we were very disappointed but jack then asked us to wait for 2 days and moved us to a beautiful room with a balcony with plenty of fresh air. Food was ok, breakfast although is the same everyday. Dinner was good though probably the best in the island. We also did a few excursions at a reasonable price. Going to the local islands like mafushi is probably the cheapest way of visiting the Maldives, just don’t expect to get a first world services.
Stayed 7 nights in Apr 2018

8/10 Good

ABIGAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect! Jack is awesome!
Everything here is excellent. Room, service, environment, excursions, name it... Super 2 thumbs up to Jack who has been superbly awesome and helpful from the 1st to the last minute. Very accommodating in answering all my questions prior to arriving in Maldives. Personalized service to us and will go all the way to ensure everything goes smooth as requested. Even went all the way to providing us a room even after checking out already to rest for an hour and shower, after our excursion and moving to another island... With all these, he never asked for anything in return. Jack is an asset to this hotel! We will be back soon...

8/10 Good

Harvin, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and recommended to everyone
Hotel staffs are very nice and friendly, fast response for the email inquiries pre-departure. Everything can be discussed - good services! Hotel location is very near to the beach, water sports and ferry terminal. The hotel is located at the hot-spot area, where music surrounded, a lot of people walking on the street; The staffs would recommend/ arrange activities for you, so you wont feel bored during your stay. Crystal Sands was indeed a home away from home for us, thanks to Jack and his Team. It was an amazing, beautiful experience for both of us and now we have with us countless memories to cherish our entire life and wish to come back again. A special thanks to Jack for always being there!!!
Stayed 3 nights in Mar 2018

10/10 Excellent

Mari, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful staff
We had a wonderful stay at Crystal Sands Hotel.. Location was good, cleanliness well maintained and most of all thumbs up to the great service by the hotel staff.. Shout out to Reservation Manager Jack and our kababayans Envie and Maria for making our stay so worth it that we wouldn’t want to leave the island anymore.
Stayed 4 nights in Mar 2018

10/10 Excellent

Gopal, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal Sands DEFINED our excellent experience
We arrived in the Maldives with a lot of preconceptions - that it's going to be pricey, and the atmosphere tense (because the current govt has declared an emergency). However, we were pleasantly surprised at the unbounded hospitality of the people, and especially the staff at Crystal Sands. Jack was super considerate, providing us with an early check-in (a godsend, because we had a red-eye flight) and then arranging for the best excursions possible. The snorkelling and dolphin tour was excellent, while the jet-ski and banana boat was crazier than a good roller coaster. I would highly recommend the breakfast buffet (the staff whipped up delicious vegetarian fare especially for me), and I would call out Tarang for taking exceptional care of us. Finally, we are glad that we did not cancel the spa package, as I had one of the best deep tissue massages ever, providing a perfect ending to a ten-day vacation.
Stayed 3 nights in Feb 2018

10/10 Excellent

Vanitha, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maafushi...Best place in Maldives
I would like to personally thank Jack, Hotel Manager who always promptly responded to my queries, Tharanga who took care of our food, Liton my snorkelling guru and buddy & Ranak who showed us around and helped with gifts. These people treated us as a family. We will definitely be visiting again with our kids. Gonna miss you guys and the crystal clear water in Maldives:) Sweet memory for our anniversary.
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local island haven
Amazing stay clean comfortable room. Friendly and helpful staff. Brilliant location to explore Maafushi.
Stayed 4 nights in Jan 2018

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Hotel Staff
the hotel staff were very helpful especially Ms. Envie who lent us her swimming gear as our luggage did not make it to our connecting flight. Kudos to your very efficient staff
Stayed 2 nights in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Jack, & Maria check me in brought me to my room. Air-con turn for over half not cold, boil water kettle don't boil. They told me, I booked standard room this is what I get. I refuse to accept and went MAD. I know they bully me, because I alone and 65yrs old lady. Over 2hrs they bring me better room, they told me cause more, I refuse to pay. Air-con works well and kettle boiling hot, I drink HOT tea.
Stayed 3 nights in Nov 2017

8/10 Good

Antony, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location.
Good location, close to beach and harbour. Fab staff who looked after us really well. Great buffet style breakfast and evening meals. Only had lunch once on final day which turned out to be great quality so would recommend. Officially Maafushi is a dry island (like rest of the Maldives outside of the resorts) but it’s possible to spend a day at a resort (which we didn’t do) or visit one of the two live on dive boats moored just outside the harbour (we visited both - short free boat ride from the harbour) if you want a drink. Maafushi for us was best of both worlds; lovely holiday destination but also chance to feel like you’ve visited the “real” Maldives rather than just a resort.
Stayed 7 nights in Oct 2017

10/10 Excellent

POK HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

CHUNGKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unforgettable trip-Crystal Sands
The service is excellent. The staff is so nice and helpful. The best trip that we have ever been to. If you wish to visit Maldives in an affordable and enjoyable way, this hotel is the no.1 choice.
Stayed 5 nights in Sep 2017

10/10 Excellent

syed, uae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional run hotel
Hotel is run by friendly people. The team is led by Jack the manager . And front desk Ibrahim and Mohan and two filipinas. Caring staff who takes care of customer every need. Nothing is too big for them to handle. They will arrange tours and excursion and transfers also. Great work and property is also well kept and new.
Stayed 3 nights in Jul 2017

10/10 Excellent

Riana, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Everything is just perfect! We feel welcomed! We feel loved! Thank you Jack and team! We will come back for me!!
Stayed 2 nights in Jul 2017

6/10 Okay

Janice

Liked: Cleanliness
Simple hotel, not 4*
We went here for the second leg of our honeymoon after staying in a beautiful resort as we wanted to experience the local island in Maldives. The manager tried to give us a room with no view at the back of the hotel even though I specifically had booked a seaview, after complaining, we were moved for the rest of our 3 nights - sea view was much better. The hotel was clean and simple. I would question the 4* rating of the hotel as there are not any facilities in the hotel. Personally wouldn't return as the hotel was still pricey given the simple facilities. The island was great if you wanted to use it as a base for diving, which is what we did.
Stayed 3 nights in Feb 2017

10/10 Excellent

Alex D, Illinois, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and reasonable price
Nice hotel conveniently located next to the port and close to bikini beach. One of the best locations for a walk during sunset. We liked our booking option that included breakfast and dinner. Many excursions options.

10/10 Excellent

Shirley, U.S.A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Maafushi
The hotel is very nice for a small budget and the staff very kind. The little island is very humble & rustic, because that don't have so many expection about internet connection or variety of food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Good in everything especially the services. Nice room and a private beach the excursion package was everything.

8/10 Good

Lim, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy room, helpful staff
Room is tidy with seaview but the wifi is very weak in my room, wifi system need to be improved. The staffs are very polite & helpful, the excursion package= reasonable price, but foodwise need to be improved as well, breakfast everyday is the same

10/10 Excellent

Kasia, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near the ocean
Crystal Sands is one of the best hotels I've been to. Very helpful and always smiling staff is a big bonus. Delicious food as well!

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
I absolutely loved staying here. I wasn't happy with the first room they gave me because it had a side ocean view but they were super helpful and switched it for me to a front room. The front rooms can be a bit louder though so just make sure you know what you want. They learned my name right away and were very good with costumer service which is something I value greatly. This is the place to stay unless you can afford $1000 a night for a resort :)

8/10 Good

Harry Petter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cosy hotel close to Marina
Pleasant stay for 9 days, staff very helpful and attentive. Wi-fi not working properly in room, had to work in reception. Nice trips arranged. Breakfast good, but same everyday. Dinner buffets could also have more variations. I can recommend this hotel in Maafushi.