Ratings based on 666 Verified Reviews

3.5 out of 5
70% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Easy Access

Posted Nov 14, 2017
Excellent choice easy access to fairplex and restaurants not a congested area and staff was great!
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
It is so wonderful to see that we were able to provide you with a superior level of service and accomodations. We would love to see you back on your next trip to the area!
2 out of 5
by A verified traveler from chino hills, CA

The hotel was not as expected

Posted Nov 11, 2017
The room was big, clean beds and bathroom but the window panels very dirty and poor quality breakfast. The smell in the room was bad even if it was a non smoking room. The freeway noise was disturbing. Not happy about our stay. We usually stay at Best western, but this one was bad comparing to the other experiences we had.
Comment from Hotel Management
Nov 12, 2017 by Manager, Hotel Management
We continuously strive to give our valued guests a wonderful experience and that is why we truly appreciate the comments you shared regarding our breakfast and room. I do hope you'll return so that we can surpass your expectations of service and accommodations.
3 out of 5
by A verified traveler from denver

Posted Oct 29, 2017
Breakfast close so early, staff are not friendly at all.
Comment from Hotel Management
Oct 29, 2017 by Manager, Hotel Management
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff and breakfast. I hope that we will impress you with exemplary service during future visits.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice place to stay

Posted Oct 19, 2017
Pros: Quiet and convenient
Cons: No suggestion
Location: Attended the Mt Sac Cross Country meet, the beach, and shopping
Was amazed how quiet it was and had excellent breakfast
Comment from Hotel Management
Oct 25, 2017 by Manager, Hotel Management
I'm glad that most of our amenities lived up to your expectations and we appreciate the comments regarding our breakfast. It is through feedback like yours that we are able to quickly address any area in which we can improve our services. Thank you for taking the time to share this experience.
4 out of 5
by Rosa

This traveler left a rating score only Posted Sep 15, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from ny, ny

Close to businesses

Posted Sep 14, 2017
With the exception of the girls. Male staff were unfriendly. Are thry relatives of the owner? If so, big mistake
Comment from Hotel Management
Sep 19, 2017 by Manager, Hotel Management
Your comments will help us recognize our strength and improve upon our weaknesses,we thank you for bringing this to our attention so that it can be quickly addressed. We hope you’ll return someday to see how we have improved on the issues that you have experienced.
5 out of 5
by Maribel

Posted Sep 13, 2017 on Hotels
It was great loved staying there
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

This is really a very very nice hotel,

Posted Sep 9, 2017
I loved my stay very clean room, fun professional staff, excellent breakfast... Please please if your in the area go here you will not regret your stay......
Comment from Hotel Management
Sep 14, 2017 by Manager, Hotel Management
We are glad that we meet your expectations on our accommodation and hospitality standards and that you'll return to experience the full benefit of our amenities for a true five star experience. We look forward to serving you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

relax

Posted Sep 5, 2017
just what we needed AC nice comfy bed bed TV sleep awesome sleep rest pool breakfast sleep rest enjoy
Comment from Hotel Management
Sep 14, 2017 by Manager, Hotel Management
It is very heartwarming to hear that we have done a good job in attending to all of your needs. It is always our goal togive you the best lodging expeience and we are very happy that our efforts are well recieved. We look forward to serve you again soon. Kind regards.
5 out of 5
by Patricia

Excellent & Clean

Posted Sep 3, 2017 on Hotels
Great room and excellent breakfast, quiet even though freeway nearby, very clean, property well-maintained, handicapped-accessible public bath on first floor very convenient when a second bathroom needed. Only improvement recommended is for updated linens: many had a slight spot or two and were pretty thin. Otherwise, no complaints, will definitely stay again, and have already recommended to my brother as a great place to stay. Thank you!