- Liked: Cleanliness
- Disliked: Staff & service, property conditions & facilities
Our family chose the resort to celebrate a weeding. We checked in early & was asked to wait in the bar, no problem. However as you can imagine we hadn’t seen family members in 20years & perhaps we where a bit loud but who would think twice about being loud in a bar? The owner sent security to tell us to be quite & we would be allowed to stay in at the resort! Separately, My aunt & uncle in their 70’s (tracing since 2am in the morning) checked in early & understandably had to wait for a room to become available. However, the staff we much less that hospital I getting them a room. The room became available at 11:30AM & they took 4hrs to clean the room. Your in the hospitality business! Be hospitalitable! ALSO THE WATER TO THE ROOM WENT OUT AN HOUR BEFORE THE WEEDING.