I found this to be the best run hotel in Acapulc, and I go there often. Its bright and cheery and immaculately landscaped. The breakfast is great and served at your table by a cheery staff. The pool is clean and there loads of rides for kids. Its right in the heart of acapulco but is a quiet ...
Loved this place. From the moment we arrived till the last second we were there. Excellent rooms, very clean, and beautiful decor, staff always very nice and helpful when needed, we loved the amazing beautiful pools. Breakfast has an excellent variety of food to select from. We will definitely go ...
Liked location and property, Didn’t like gym being closed although they upgraded me to a better room had to pay for private gym while staying! Otherwise an excellent trip!
The guest service how special they made us feel!!!
Staff was nice, great access to beach and downtown
The staff was super nice and helpful. The staff at the reception can speak english and when we had trouble booking our travel plans because we couldn't speak spanish, they stepped in and helped us out! Definitely recommend this hotel!!!
The hotel service is very poor. I had to wait about an hour to talk to a manager. The food is reheated from either the previous day or two days ago. My kids got sick. The only good thing was the slide for the kids. Would not recommend.
It was not as clean or luxury as it's made to be.
It is a great hotel but you need to be on a high floor level if you do not want noise especially Friday or Saturday.