Ratings based on 213 Verified Reviews

3.6 out of 5
79% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Essex

Not up to Novotel's usually friendly service

Posted Aug 17, 2017
Pros: Convenient to the AutoRoute, plenty of parking.
Cons: I sense the hotel is run for the convenience of the staff, not the customer. In other words the local management is flawed.
Location: Its out of town, which was fine for us as we were just stopping overnight, but not much around it. You need a car
This is a convenient stop over hotel with easy access to the AutoRoute and plenty of parking. However, having stayed a few times, it definitely falls short of Novotel's usually high standard of friendly customer service. Prepare yourself for a slow and cheerless check in, check out and a long wait for a drink at the bar...
4 out of 5
by john

One night stop over for family

Posted Apr 30, 2017 on Hotels
The Hotel, Staff and breakfast were good but the room didn't have heating so we didn't take a shower.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Very nice hotel, highly recommend!

Posted Dec 16, 2016
Pros: EVERYTHING
Cons: N/A
Location: Grocery store
We are really enjoyed to stay at this hotel. Very friendly and professional staff, very clean and welcoming. Amazing breakfast and service. Free parking, grocery store is close by. Very nice hotel, highly recommend!
4 out of 5
Recommended
for Everyone
by A verified traveler from Notts

Recommended

Posted Aug 10, 2016
Lovely hotel with relaxing bar area & separate restaurant. We have stayed here twice as it is easy to reach from the motorway and has a decent playroom and a large garden with play area & swimming pool. Rooms are always clean with comfortable beds & nice bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Clean and spacious.

Posted Jun 24, 2016
Clean and spacious room provided by hotel. Good restaurant great food.
4 out of 5
by Olly from Marlborough

A welcome break and stop over after a long day

Posted Jun 8, 2016 on Hotels
It was a stop over en route from south to north France, and was a welcome rest. They have a large grassy area with a slide and climbing frame for children too which was dead handy for them to be able to burn off some energy after being in the car all day. The reception area is big and welcoming and at the bar they serve lovely Belgian Affligem beer, with free crisps/nuts! The hotel is only a few minutes off the main motorway that passes by Dijon, so idea for a quick stop without having to drive into the town centre.
5 out of 5
by David

This traveler left a rating score only Posted Mar 29, 2016 on Hotels
4 out of 5
by Desiree from London

Great family friendly hotel

Posted Dec 31, 2015 on Hotels
Great service and been stopping here on our way back from skiing for at least 3 years
3 out of 5
Recommended
for Everyone
by A verified traveler

Family hotel for a pit stop to the south of France

Posted Sep 5, 2015
Not up to the standard of a normal Novatel, but a reasonable enough hotel. Rooms a little dated. Wifi is free and good. Lobby and bar area is better.
2 out of 5
by A verified traveler from Yorkshire England

Good for overnight stay

Posted Sep 2, 2015
Room very tired hotel reay for revamp. Went into bathroom in the morning to find it flooded, water coming through the light in the ceiling. Reported it to reception no one came after 20 mins went to reception to see what was happening told it was being dealt with. Had Breakfast which was very disappointing, hot choice bacon saus and scrambled egg totally undercooked. Could not use the bathroom at all in the morning offered a bottle of wine for compensation. A disgrace Novotel.