Ratings based on 186 Verified Reviews

4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Stay

Posted Sep 22, 2017
Pros: GYM
Great gym and beach and staff. Excellent location and good food in restaurants
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
Comfort and nice hotel with nice view however, service was not as expected may be because of the high season
Comment from Hotel Management
Jul 12, 2017 by The Sheraton Management, Hotel Management
Dear Anonymous, We are extremely happy to read that you enjoyed your stay with us here at Sheraton Grand. You chose the right place to stay as we are located at the heart of Doha and we have the right spot to view the seas of the Arabian Gulf. I hope that we will have opportunity to welcome you back to Sheraton Grand Doha so we can offer you more positive experience and of course the best Um Ali in town which you can find at the Al Hubara - All Day Dining Restaurant. Kind Regards, The Sheraton Management
2 out of 5
by A verified traveler from h

Jaded overrun with children

Posted Jun 30, 2017
Not great to be honest. Long check-in. Hundreds of feral kids running around to all hours
Comment from Hotel Management
Jul 13, 2017 by The Sheraton Management, Hotel Management
Dear chris, Thank you for taking the time to share your experience at Sheraton Grand Doha. We were disappointed to read about the points you mentioned and we appreciate your honest feedback that our service did not live up to your expectations. Kindly be assured that we take your feedback very seriously and we hope that one day we can welcome you back at the Iconic Landmark of Qatar. Kind Regards, The Sheraton Management
4 out of 5
Recommended
for Everyone
by A verified traveler from m

Relaxing staycation!

Posted Jun 28, 2017
Overall an enjoyable experience with good food and nice facilities.
Comment from Hotel Management
Jul 13, 2017 by The Sheraton Management, Hotel Management
Dear Jm, We are extremely happy to read that you enjoyed your stay with us here at Sheraton Grand. You chose the right place to stay as we are located at the heart of Doha and we have the right spot to view the seas of the Arabian Gulf. I hope that we will have opportunity to welcome you back to Sheraton Grand Doha so we can offer you more positive experience and of course the best Um Ali in town which you can find at the Al Hubara - All Day Dining Restaurant. Kind Regards, The Sheraton Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel ever in Doha

Posted Jun 27, 2017
Best hotel ever in Doha The food is excellent specially the lunch The staff are very polite I'm recommending to everyone The price is reasonable 👍👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Comment from Hotel Management
Jul 12, 2017 by The Sheraton Management, Hotel Management
Dear Jaffer, We are extremely happy to read that you enjoyed your stay with us here at Sheraton Grand. You chose the right place to stay as we are located at the heart of Doha and we have the right spot to view the seas of the Arabian Gulf. I hope that we will have opportunity to welcome you back to Sheraton Grand Doha so we can offer you more positive experience and of course the best Um Ali in town which you can find at the Al Hubara - All Day Dining Restaurant. Kind Regards, The Sheraton Management
5 out of 5
by DrHasan

excellent hotel

Posted Jun 16, 2017 on Hotels
excellent hotel, excellent location, overall excellent stay
Comment from Hotel Management
Jul 16, 2017
Dear DrHasan, We are extremely happy to read that you enjoyed your stay with us here at Sheraton Grand. You chose the right place to stay as we are located at the heart of Doha and we have the right spot to view the seas of the Arabian Gulf. I hope that we will have opportunity to welcome you back to Sheraton Grand Doha so we can offer you more positive experience and of course the best Um Ali in town which you can find at the Al Hubara - All Day Dining Restaurant. Kind Regards, The Sheraton Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted May 21, 2017
Bed and bed sheets were horrible , the toilet isnt that great the soap smelled like food. The carpet was very dirty and had staines all over.
Comment from Hotel Management
Jul 12, 2017 by The Sheraton Management, Hotel Management
Dear Anonymous, Thank you for taking the time to share your experience at Sheraton Grand Doha. We were disappointed to read about the points you mentioned and we appreciate your honest feedback that our service did not live up to your expectations. Kindly be assured that we take your feedback very seriously and we hope that one day we can welcome you back at the Iconic Landmark of Qatar. Kind Regards, The Sheraton Management
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Lovely location. Easy and cheap to get to city ctr

Posted May 16, 2017
Amazing hotel structure in the shape of a pyramid. Great interior, very plush! The evening Al a Carte menus for the price with alcohol is amazing! We ate there every evening for hours on our 4 day vacation. We had the sea view room on the ninth floor. Lovely!
Comment from Hotel Management
Jul 12, 2017 by The Sheraton Management, Hotel Management
Dear Babylon, We are extremely happy to read that you enjoyed your stay with us here at Sheraton Grand. You chose the right place to stay as we are located at the heart of Doha and we have the right spot to view the seas of the Arabian Gulf. I hope that we will have opportunity to welcome you back to Sheraton Grand Doha so we can offer you more positive experience and of course the best Um Ali in town which you can find at the Al Hubara - All Day Dining Restaurant. Kind Regards, The Sheraton Management
5 out of 5
by Ahmed

Good hotel

Posted May 12, 2017 on Hotels
Every thing is fine but I have full board and the ask what do like to drink and when I check out they took 150 QR for the juice they have to confirm the price of juice is separate
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampton

Nice hotel with big resort and private beach

Posted May 9, 2017
Pros: Location and the sixe of there sort. Lovely private beach.
Cons: Some staff training at reception , Olga in particular.
Location: Near corniche and 10 mins walk to city centre mall. Easy to get taxis which r firmly cheap.
Had a lovely 2day stay at this hotel. Had two connecting rooms with baloney and sea view. Checkin fast. Breakfast good but pricey if not part of room rate ( it was part of room rate for us). Next to corniche so good for jogs and long walks. Ths trip was spoilt at checkout due to one staff called, Olga, who made a big fuss about 20QR(£4) tip charge which had been paid in cash . Very embarrassing for us. It turns out the issue was communication between reception and breakfast staff!! Would recommend and return to this hotel minus Olga.