Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews of Anaheim Discovery Inn & Suites

2 out of 5
Anaheim Discovery Inn & Suites
1126 W Katella Ave, Anaheim, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 587 out of 1173 reviews" "
Rating 8 - Good. 353 out of 1173 reviews" "
Rating 6 - Okay. 128 out of 1173 reviews" "
Rating 4 - Poor. 54 out of 1173 reviews" "
Rating 2 - Terrible. 51 out of 1173 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brett, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

christine

Traveled with partner
Liked: Staff & service
It was conveniently located in walking distance to Disneyland. Older hotel, but has been somewhat kept up
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear Christine, thank you for choosing to stay with us during your visit to Disneyland. We're glad to hear that our convenient location met your needs and that you found our hotel to be adequately maintained. Your feedback is valuable to us, and we appreciate your understanding regarding the age of the property. We are committed to ensuring that our guests have a comfortable and enjoyable stay, and we will continue our efforts to uphold our standards of cleanliness and service. We hope to welcome you back again in the future for another memorable stay.Sincerely, Customer Care Team

8/10 Good

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m gonna title this as “don’t just a book by its cover”. The exterior is a bit rough but the rooms are renovated and clean. The staff were very polite, helpful, and accommodating. I would definitely recommend if you are looking for a cheaper & convenient location for off Disney property.
Response from Customer Care Team on Mar 27, 2024
Dear Taylor, thank you for your kind words about our convenient location and affordable rates. We appreciate your sincere recommendation despite your initial impressions based on the rough exterior conditions. We're thrilled to hear that you found our renovated rooms clean and comfortable, and our staff to be courteous and helpful. Your feedback is invaluable, and we'll continue our efforts to improve our exterior to match the quality of our interiors. We look forward to welcoming you back for another enjoyable stay soon.Sincerely, Customer Care Team

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Old school "motel" surrounded by newer eyesore hotels. Easy walk to Disneyland & CA Adventure. Nothing fancy, but you get a comfortable bed in a great location. Win-win.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear David, thank you for choosing to stay with us and for your positive feedback regarding our convenient location. We're glad to hear that you found comfort in our accommodations and convenient location. We understand your concerns about the surrounding area and appreciate your understanding. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay soon.Sincerely, Customer Care Team

10/10 Excellent

Sarah, Lake Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance to the theme parks. The room was very clean and spacious.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Mar 26, 2024
Dear Sarah, it's our absolute pleasure to know you loved your stay with us at Anaheim Discovery Inn & Suites. We strive to provide excellent value to our guests through our favorable location and clean, spacious accommodation facilities. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Jarod

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff and hotel service
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 20, 2024
Dear Jarod, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Sincerely, Customer Care Team

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and comfortable. The hotel is walking distance from Disneyland, but the parking lot is difficult to park large vehicles.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Mar 20, 2024
Dear Frank, we are glad to hear that you found our accommodations clean, comfortable, and convenient during your visit to Disneyland. We apologize for any inconvenience you experienced with parking large vehicles. Your comfort and convenience are important to us, and we will consider your comments as we strive to improve our facilities for our guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon.Sincerely, Customer Care Team

8/10 Good

GAD, Reseda

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Convenient, and walkable to Anaheim Convention Center.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Mar 18, 2024
Dear Guest, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

10/10 Excellent

thomas r

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 14, 2024
Dear Thomas, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Anaheim so we can deliver another incredible guest experience!Sincerely, Customer Care Team

8/10 Good

patrick a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason every evening the Wi-Fi lost internet connection. Besides that it was a great stay great location good people.
Stayed 4 nights in Mar 2024
Response from Customer Care Team on Mar 11, 2024
Dear Patrick, we apologize for any inconvenience caused by the Wi-Fi connectivity issues during your stay. Please know that we're working diligently to address them to ensure a more seamless experience for our guests. However, we're thrilled to hear that you had a great stay at our place otherwise, with the location and staff services impressing you immensely. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Sincerely, Customer Care Team

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of this property is very kind and will assure you have a comfortable stay. I have stayed here a couple of times now and each time is just as pleasant as the former. I will definitely be returning in the future.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 7, 2024
Hi Amy, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction with every visit to our place rewards us with pure joy. We hope to host you again on a much-deserved holiday at Anaheim Discovery Inn & Suites with the finest of our amenities and resources!Sincerely, Customer Care Team

10/10 Excellent

Sharon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Super close and easy walk to Downtown Disney and the parks. It seemed like the ideal way to go for social anxiety people because it was the "back way" in and the security lines were ALWAYS short and crowds were small. But, that said, we were not close to non-D shopping or dining, the area is very echo-friendly so it seems louder than it was and not having breakfast on site was kind of a pain.
Stayed 5 nights in Feb 2024
Response from Customer Care Team on Mar 7, 2024
Dear Sharon, we're thrilled that you found our proximity to Downtown Disney and the parks convenient, especially for those with social anxiety seeking a quieter entrance. Your comments about noise levels and breakfast options are duly noted, and we apologize for any inconvenience caused. We strive to create a comfortable and accommodating environment for all our guests, and your feedback helps us improve. We hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely, Customer Care Team

6/10 Okay

Lesli

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Customer Care Team on Mar 6, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Matthew

Stayed 3 nights in Feb 2024
Response from Customer Care Team on Mar 5, 2024
Dear Matthew, we are happy to have hosted you and served you well at Anaheim Discovery Inn & Suites. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Sincerely, Customer Care Team

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay. Easy walking to Disneyland. A bit dated but for the price a great place to stay.
Stayed 4 nights in Feb 2024
Response from Customer Care Team on Mar 5, 2024
Dear William, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Anaheim Discovery Inn & Suites, and your review reassures us of the quality of our facilities and the convenience of our location. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any more improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Sincerely, Customer Care Team

2/10 Terrible

Francis

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Care Team on Mar 1, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Disney parks. Room was tidy and clean. Man at the front desk was very kind and accommodating. Would definitely return if I ever come back to Anaheim.
Stayed 10 nights in Feb 2024
Response from Customer Care Team on Mar 5, 2024
Dear Angelina, we are happy to have hosted you and served you well at Anaheim Discovery Inn & Suites. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our location, facilities, and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Sincerely, Customer Care Team

10/10 Excellent

Max, El Cajon

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet property, nice and setback from street. NOTE THAT THE POOL IS NOT HEATED, AND THERE IS NO HOT TUB/SPA. Modest room accomodations that have been recently updated. The free parking really makes this place worth it!
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Mar 1, 2024
Dear Max, we're delighted to hear that you appreciated the quiet setting of our property and the free parking facilities. However, we apologize for any confusion regarding the pool and hot tub. Your feedback is valuable to us, and we will work on providing clearer information to our guests regarding these amenities. We're pleased that you found our rooms comfortable and recently updated. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay.Sincerely, Customer Care Team

10/10 Excellent

Candice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying here when I go to Disneyland it’s close by, clean, safe, comfy, easy to get around and there’s food places around there. House keeping are always such sweethearts!
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 28, 2024
Dear Candice, we are pleased that you thoroughly enjoyed your time at Anaheim Discovery Inn & Suites. We appreciate you letting us know how satisfied you were with our accommodations, location, and housekeeping staff. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 28, 2024
Dear William, thank you for letting us know you had a great stay at Anaheim Discovery Inn & Suites. We're glad our lovely accommodations at reasonable rates worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Sincerely, Customer Care Team

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Dear Michelle, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Anaheim Discovery Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Sincerely, Customer Care Team

10/10 Excellent

Trevor

Awesome and clean property. Smooth check in and out. Immaculate grounds!
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 26, 2024
Dear Trevor, we are pleased that you thoroughly enjoyed your time at Anaheim Discovery Inn & Suites. We appreciate you letting us know how satisfied you were with our well-maintained property and smooth check-in/check-out services. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to Disneyland! Friendly welcoming people who work there.
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Mar 7, 2024
Dear Gregory, it's our absolute pleasure to know you loved your stay with us at Anaheim Discovery Inn & Suites. We strive to provide excellent value to our guests through our favorable location near Disneyland and top-notch staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

8/10 Good

Rabia

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had a great stay and staff was friendly and nice.
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 26, 2024
Dear Rabia, we are happy to have served you well at Anaheim Discovery Inn & Suites. It is our pleasure that our rooms match up to the standards you were expecting. Courteous customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Anaheim, with our facilities running at their best.Sincerely, Customer Care Team

10/10 Excellent

Kiara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Disney and an affordable price
Stayed 5 nights in Feb 2024
Response from Customer Care Team on Feb 26, 2024
Dear Kiara, it's our absolute pleasure to know you loved your stay with us at Anaheim Discovery Inn & Suites. We strive to provide excellent value to our guests through our favorable location close to the Disney parks and pocket-friendly pricing. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

6/10 Okay

Hiep

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room is clean and the overall appearance of the motel is nice. However, upon check-in, the lady at the front desk over charged me by more than $100 and when I asked why. She said "plus tax." A gentleman name Manny came out and noticed that she had overcharged me for an additional night. Manny is much more pleasant than the lady there.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 23, 2024
Dear Hiep, we apologize for the billing discrepancy you experienced during check-in, although our clean rooms and pleasant exteriors worked well for you. We regret the inconvenience caused by the lack of transparent and accurate billing from our end. Your feedback regarding the interaction with our staff will be addressed internally to ensure that we provide consistent and pleasant service to all our guests. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Anaheim Discovery Inn & Suites.Sincerely, Customer Care Team

6/10 Okay

Cailin

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 21, 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great but AC unit couldn’t cool down the room .
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 19, 2024
Dear William, we're delighted to hear that you enjoyed your stay at our place. However, we apologize for any inconvenience caused by the A/C unit's inability to cool down your room adequately. Please know that we will address this issue promptly to ensure a more comfortable experience for our guests. Thank you for bringing this to our attention, and we hope to welcome you back for a more enjoyable stay.Sincerely, Customer Care Team

10/10 Excellent

Jane

We Loved this place! Very clean and the people were so friendly and accommodating. Short walk to Disneyland. I would stay there again for sure!
Stayed 4 nights in Feb 2024
Response from Customer Care Team on Feb 19, 2024
Dear Jane, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Anaheim so we can deliver an incredible guest experience!Sincerely, Customer Care Team

10/10 Excellent

Matthew

Stayed 4 nights in Feb 2024
Response from Customer Care Team on Mar 26, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We had a late check in and the evening staff during the check in process was not welcoming nor seemed happy. After a long drive into town to a world class tourist destination like Disneyland Resort and surrounding Anaheim area it would normally be routine to extend a warm and enthusiastic welcome to one’s hotel. I was disappointed with this detail. The hotel itself is a little older but still holds its own and is in prime real estate area near the Disney parks 🤗👍😃
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 17, 2024
Dear Jose, thank you for bringing this to our attention. We apologize for the disappointment you experienced due to the absence of a warm welcome from our evening staff during your check-in process. We will use your feedback to address this issue with our team and make amends through staff training measures to ensure that all of our guests receive a warm and enthusiastic welcome upon their arrival. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our facilities and services. We hope you choose to stay here again on your next journey to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Shalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 13, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Cynthia, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this place and it was very comfortable and enjoyable close to downtown disney and it was nice and clean
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 13, 2024
Dear Cynthia, we thank you for honestly rating our hotel and convenient location near downtown Disney. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Anaheim Discovery guest experience on your next visit to town.Sincerely, Customer Care Team

6/10 Okay

Ricki

Stayed 2 nights in Feb 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with great staff, what more do you need.
Stayed 7 nights in Feb 2024
Response from Customer Care Team on Feb 13, 2024
Dear Jason, it's our absolute pleasure to know you loved your stay with us at Anaheim Discovery Inn & Suites. We strive to provide excellent value to our guests through our clean accommodations and courteous customer service. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Jeana, Boise

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here a couple times now and have always had a great experience. My only complaint would be that the shower was really tricky to get the hot water, the knob was a little weird to set and the water pressure was very light. The 15-18 minute walk to and from the park was easy and saved us quite a bit of money.
Stayed 5 nights in Jan 2024
Response from Customer Care Team on Feb 13, 2024
Dear Jeana, thank you for choosing to stay with us again, and for taking the time to share your feedback. We're glad to hear that you enjoyed all your visits to Anaheim Discovery Inn & Suites. However, we apologize for the inconvenience with the shower temperature and water pressure. Your comments are valuable to us, and we will address these issues promptly to ensure a more comfortable stay for our guests in the future. We're pleased that you found the walk to and from the park convenient, and we hope to welcome you back again soon for another wonderful vacation.Sincerely, Customer Care Team

10/10 Excellent

Jeremiah, Spokane Valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to walk to the parks! Our room was quiet and the staff were very friendly. Denny’s is about a block away.
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 6, 2024
Dear Jeremiah, we are pleased that you thoroughly enjoyed your time at Anaheim Discovery Inn & Suites. We appreciate you letting us know how satisfied you were with our quiet rooms, pleasant staff, and favorable location. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always quiet and clean at the hotel!!
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Feb 5, 2024
Dear Anthony, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, quiet room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you another unbeaten guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Hayssel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 5, 2024
Dear Hayssel, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Anaheim Discovery guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Sincerely, Customer Care Team

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Customer Care Team on Jan 31, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was basic but perfect for what we needed as didn’t spend much time at hotel anyway. Price was great. Quick 10-15 min walk to Downtown Disney and parks. Would definitely stay here again.
Stayed 4 nights in Jan 2024
Response from Customer Care Team on Jan 31, 2024
Dear Jennifer, thank you for choosing our hotel and sharing your feedback. We're pleased to hear that our property, though basic, met your needs perfectly, and the price was great. It's wonderful to know that our location was convenient for your visits to Downtown Disney and the parks. We appreciate your positive review and look forward to welcoming you back for another stay in the future. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please feel free to let us know. We value your patronage and hope to provide you with another enjoyable stay. Thank you for your feedback!Sincerely, Customer Care Team

2/10 Terrible

Jeffrey

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed there for a visit to Disneyland. Unfortunately we were put in an adjoining room with a family that had a very young baby. The baby was crying all night (for 15-20 minutes at a time) and we got absolutely no sleep....always great for your one day at Disney the next day. When we shared the info with the hotel staff they said there was nothing they could do. They actually seemed like they didn't even care. The next day we were all exhausted and my 8 year old did not have a great day at Disney (at least not the day it should have been). Thanks Anaheim Discovery - you are garbage.
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 31, 2024
Dear Jeffrey, we're truly sorry to hear about the challenging experience you had during your stay, particularly with the noise disturbances from the adjoining room. We understand the importance of a good night's sleep, especially before a day at Disneyland, and we sincerely apologize for the impact it had on your visit. Your feedback is crucial, and we'll use this as an opportunity to review and improve our procedures for handling such situations in the future. Please know that your concerns are taken seriously, and we regret that we fell short of providing the quality stay you deserved. If there's anything specific you would like to discuss further or if there are ways we can make amends, please feel free to reach out. We value your feedback and the opportunity to handle your concerns.Sincerely, Customer Care Team

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great owners! Super friendly, clean and close to Disney it takes about 12 minutes from the hot to the Disney main gate! will stay again!!!
Response from Customer Care Team on Jan 17, 2024
Dear Jennifer, thank you for rating and reviewing your stay at Anaheim Discovery Inn & Suites. Providing our guests with our most excellent facilities and hearing their positive feedback makes our day. Our team contributes their best efforts to ensure that our guests receive the value of a premium hotel experience, and we're delighted to have done that for you through our courteous service. We are also glad to learn that our location worked out perfectly for you. Thank you for your compliments, as we grow and get better with honest customer feedback. You had the experience we strive to provide for each of our guests, and we hope to welcome you back many more times.Sincerely, Customer Care Team

10/10 Excellent

Talia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 12, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Care Team on Jan 11, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Tisha

Stayed 3 nights in Jan 2024
Response from Customer Care Team on Jan 31, 2024
Dear Tisha, thank you for choosing us for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back soon!Sincerely, Customer Care Team

10/10 Excellent

Adrian

Response from Customer Care Team on Feb 9, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Aracely

Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 1, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Beatriz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. As soon as you walk into the room you can smell the cleanliness lime pin-sole. The front desk agent was always by the phone every time I called with a question.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 1, 2024
Dear Beatriz, we are pleased that you thoroughly enjoyed your time at Anaheim Discovery Inn & Suites. We appreciate you letting us know how satisfied you were with our customer service, room smell, hygiene, and responsive front desk team. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Anaheim.Sincerely, Customer Care Team

10/10 Excellent

Desirae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for a great hotel!
This hotel was clean, convenient and had friendly staff. We stayed 4 nights with two days in the parks. The walk was only about a 12 minute walk to downtown Disney. It wasn’t bad at all. The only complaint I have was that the beds were a little too hard for me. But my husband loved how stiff the beds were. You can tell the hotel was a little out dated but it was still very clean and nice. I definitely recommend this hotel if you plan on going to the parks! Parking was great. We will be staying here again.
Stayed 4 nights in Dec 2023
Response from Customer Care Team on Dec 30, 2023
Dear Desirae, thank you for choosing our hotel for your stay! We're pleased to hear that you found the hotel clean and convenient. It delights us that our friendly staff and proximity to downtown Disney impressed you. Our team is delighted to know you had a great time at the hotel, with the parking facility and property conditions proving to be suitable for you. We apologize for any discomfort caused by the firmness of the beds, but we're glad you enjoyed a positive experience otherwise. We are an establishment that understands our guests' expectations when staying at a hotel, and we aspire to provide an experience beyond that. We look forward to hosting you again for an even more fulfilling experience!Sincerely, Customer Care Team