Ratings based on 575 Verified Reviews

2.4 out of 5
30% of guests recommend
2.5 Room cleanliness
2.9 Service & staff
2.4 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from los angeles ca

Terrible

Posted Sep 23, 2017
This place is nasty. It's a crack, prostitution type motel! Do not let the picturs fool you. I rather sleep in my car next time.!
2 out of 5
by A verified traveler

Needs work.. needs better photos of the facility..

Posted Aug 24, 2017
Photos build up expectation of a really high-end place. Walked into a subpar Motel 6 Style walls are dirty drug dealing in the parking lot after hours
Comment from Hotel Management
Sep 5, 2017 by Tina, Hotel Management
We would like to inform you that we do not allow or facilitate any questionable activities on our premises and assure you that you will be safe and comfortable with us on your next stay.
3 out of 5
by A verified traveler

Posted Aug 23, 2017
Had to find a hotel to attend a funeral and not a lot of time search for the right place and location. Needed a room that would accommodate 5 people. Bathroom very small. No dresser drawers to unpack. Had to request coffee pot. It was an okay stay.
Comment from Hotel Management
Sep 5, 2017 by Tina, Hotel Management
We are delighted to inform you that we make it a habit to constantly update our rooms and in doing so have addressed the issued that you regrettably faced and assure you that your next stay will be a pleasant one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Friendly staff, nice rooms and convenient parking. Breakfast was simple but enough to get you going in the morning
Comment from Hotel Management
Sep 5, 2017 by Tina, Hotel Management
We're glad that you enjoyed your stay with us and would love to host you again on your next visit. see you soon.
2 out of 5
by A verified traveler from Anchorage, AK

Posted Aug 19, 2017
You pay for what you get. The price was relatively cheap and the room size is decent with 2 queen beds. However, there was no sofa in a 600+ sqft room. Upon my arrival, I was first assigned a room, but the room was not cleaned at all. The front desk lady offered me a "better" for one night, but I needed to moved to the other room for the second night. I did not accept this offer, and I was finally assigned another room with two queen beds. This room is cleaned, but the temperature inside the room is horrible since the air conditioning was shut in due to vacancy. It took more than 2 hours until the room was finally cooled down. The closet is elevated, and is a potential tripping hazard.
Comment from Hotel Management
Sep 5, 2017 by Tina, Hotel Management
We regret the inconvenience you faced and would like to inform you that we have renovated our rooms and we are sure that while we continue to be remaining economically reasonable, you will experience a more enhanced hospitality experience with us on your next visit. See you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from newport news VA

Nice hotel close to everything

Posted Aug 15, 2017
Good staff and close to Disneyland and shopping center
Comment from Hotel Management
Sep 5, 2017 by Tina, Hotel Management
We've always made it a priority to ensure that our guests are happy with their surroundings and are glad that you enjoyed your stay with us. We look forward to hosting you again.
1 out of 5
by A verified traveler

Pass on this one unless desperate for shelter

Posted Aug 14, 2017
Room seaparate by a wall. One room got all the ac while the other one was hot. People who sleep in the hot room get awaken by the bathroom light and scare by roaches. The bathtub was dirty.
Comment from Hotel Management
Sep 5, 2017 by Tina, Hotel Management
We want to assure you that we maintain the highest levels of sanitation and hygiene and that we had addressed all the concerns that you've listed out. We are sure that your next stay with us will be more pleasant.
2 out of 5
by A verified traveler from San Francisco

Room needs some work

Posted Aug 7, 2017
Pros: Friendly staff.
Cons: Room needs some renovation
The place is a step down from a Motel 6. My room was very run-down but the sheets were clean. The staff was friendly.
Comment from Hotel Management
Sep 5, 2017 by Tina, Hotel Management
We have recently renovated our rooms, making sure that the concerns listed out by you have been addressed and we are sure you will enjoy your next stay with us.
1 out of 5
by A verified traveler from Sacramento, CA

Excellent service, but we got flea bites

Posted Aug 6, 2017
During our stay, the service was excellent and we got everything we need. Exactly a week later, we all got flea bites. It can take up to two weeks for flea bites to appear. We inspected all of our beds at home and our dogs and they were clean. In addition, we had someone traveling with us who doesn't live with our family who also got flea bites. These flea bites are really frustrating and super itchy. Please inspect the mattress because we assumed everything was clean. When we walked in the room, it appeared very clean but apparently not. We all have easily over 25 bites all over our bodies and it's really uncomfortable to sleep at night when you're itchy. Besides that, the customer service was great!
Comment from Hotel Management
Sep 5, 2017 by Tina, Hotel Management
We regret the displeasing experience you had but assure you that the Executive Inn maintains the highest levels of hygiene and sanitation possible and we are sure that the next time you stay with us you will have an even more comfortable stay
3 out of 5
by A verified traveler

Posted Aug 5, 2017
Lady at check in was super nice, but rooms need a makeover! Smelled like cigarettes, drawers all written on
Comment from Hotel Management
Sep 5, 2017 by Tina, Hotel Management
We are happy to inform you that most of our rooms have been redecorated, which in-turn have resolved the issues you've pointed out. We look forward to entertaining your next stay and assure you that it will be a pleasant one.