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Reviews of Anaheim Islander Inn and Suites

2 out of 5
Anaheim Islander Inn and Suites
424 W Katella Ave, Anaheim, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 1009 reviews" "
Rating 8 - Good. 364 out of 1009 reviews" "
Rating 6 - Okay. 102 out of 1009 reviews" "
Rating 4 - Poor. 23 out of 1009 reviews" "
Rating 2 - Terrible. 15 out of 1009 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exactly what you need to be close to Disneyland and get the rest you need. The location is close to Disneyland and is about a 13-minute walk to the entry to DL. There is also a shuttle, but you can get to DL much quicker by just walking. In the morning grab a banana, pastry, and a cup of coffee from the office and start walking and before you know it, you are there!
Stayed 5 nights in Mar 2024
Response from Niran on Mar 26, 2024
It was a pleasure to welcome you at Islander Inn and Suites! We're glad you enjoyed our convenient location, and we trust you had a great night's sleep in our cozy accommodations. Our team hopes you had a phenomenal trip to Disneyland. Thanks for taking the time to share your review, and please allow us another opportunity to serve you whenever you're back in the area!

10/10 Excellent

Laci

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you are planning on attending events at the Convention Center.
Stayed 2 nights in Mar 2024
Response from Niran on Mar 26, 2024
Thank you very much for the five-star review as it's everything we always hope for all of our guests. It was our honor to host you at Anaheim Islander Inn and Suites and we look forward to your next visit.

10/10 Excellent

Lori, Bakersfield

Liked: Cleanliness, staff & service, amenities
Helpful staff and easy to get to shuttle stops for Disneyland.
Stayed 2 nights in Mar 2024
Response from Niran on Mar 26, 2024
We're delighted to hear that we were able to exceed your expectations and provide you with the quality experience that you needed. Our clean, comfortable accommodations, amazing staff, and convenient amenities are all reasons guests love to stay with us, so we're thrilled you appreciated all of that as well. The next time you come to the Anaheim area, we hope you'll allow us to host you again.

6/10 Okay

Shelby A

Traveled with family
Liked: Cleanliness, staff & service
The level of noise and the shutters on the windows led in too much light. My family had a really hard time getting comfortable and falling asleep.
Stayed 4 nights in Mar 2024
Response from Niran on Mar 22, 2024
It was our pleasure to welcome you to Anaheim. Please accept our apologies if you didn't experience the comfortable stay we strive to deliver to each of our guests. We're always open to suggestions, and we encourage you to share how we could have made your visit even better. Thank you for your valuable feedback.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Really close by to Disney maybe a 15 min walk! We bought shuttles passes and it was faster to walk then wait for the shuttle. Room were big and clean! I’d stay here again.
Stayed 2 nights in Mar 2024
Response from Nikhil on Mar 11, 2024
Thank you very much for your wonderful review. We're glad that we're able to provide you the quality stay. Hope to see you soon. :)

10/10 Excellent

Maria, El Centro

Stayed 1 night in Feb 2024
Response from Niran on Mar 21, 2024
Thank you

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from NS on Feb 24, 2024
Thank you.

8/10 Good

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from NS on Feb 24, 2024
Thank you.

10/10 Excellent

Corrie

Stayed 3 nights in Feb 2024
Response from Niran on Mar 21, 2024
Thank you

8/10 Good

Dale

Liked: Staff & service
It was ok
Stayed 4 nights in Feb 2024
Response from NS on Feb 24, 2024
Thank you.

10/10 Excellent

Elise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here twice and it's my go to place when going to Disneyland. The price is fair and the walking distance to Disneyland makes it so convenient to come back in the middle of the day and rest your feet. The main road is nearby so sometimes it is loud at night. Just bring earplugs or a sound machine.
Stayed 1 night in Feb 2024
Response from Niran on Feb 13, 2024
Thank you very much for your kind words! As much as you loved staying here we loved having you here as our guests. Thank you again for taking the time to write about us. We look forward to seeing you here on your next adventure!

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location for those wanting more affordable accomodation for their trip to Disneyland. Very close walking distance and handy to have 2 pharmacy's nearby! The included breakfast was appreciated - nothing fancy but was exactly what we needed.
Response from Niran on Jan 15, 2024
Thank you for choosing Anaheim Islander Inn and Suites to host your recent stay. We're delighted to hear that you had an enjoyable experience and appreciated our clean and comfortable accommodations, as well as the excellent service our team provides. We consider it a great compliment that you wish to return! We're grateful for your kind comments and hope to welcome you back soon.

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Disneyland, breakfast and free parking
Stayed 3 nights in Jan 2024
Response from Niran on Jan 15, 2024
Thank you very much for the five-star review as it's everything we always hope for all of our guests. It was our honor to host you at Anaheim Islander Inn and Suites and we look forward to your next visit.

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and location to Disneyland.
Stayed 5 nights in Jan 2024
Response from Niran on Jan 11, 2024
Thank you for coming to visit us at Anaheim Islander Inn and Suites. It was a pleasure to serve you, and we are delighted that the care and dedication of our team stood out. Please come back soon!

8/10 Good

Diana, Visalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to a lot of food places and we were able to walk to Disneyland
Stayed 3 nights in Jan 2024
Response from Niran on Jan 11, 2024
Your kind words about Anaheim Islander Inn and Suites mean the world to us, and we're delighted to hear that you found our accommodations to be clean and comfortable. We can't wait to host you again, so don't be a stranger anymore.

8/10 Good

Scot, Hoffman Estates

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Room was small for 5 people. Property is convenient to Disney bus transportation (5 minute walk), Starbucks, Walgreens and many other stores and restaurants. Just the basics for breakfast food but office and cleaning staff were all friendly and helpful. Would recommend for basic accommodations.
Stayed 4 nights in Dec 2023
Response from Niran on Jan 5, 2024
Your kind words about Anaheim Islander Inn and Suites mean the world to us, and we're delighted to hear that you found our accommodations to be clean and comfortable. We can't wait to host you again, so don't be a stranger anymore.

4/10 Poor

Naba, San Jose

Traveled with family
Disliked: Staff & service
Okay
Stayed 2 nights in Dec 2023
Response from N on Jan 4, 2024
Thank you

10/10 Excellent

Lucio

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from N on Jan 4, 2024
Thank you

10/10 Excellent

Rachel

Stayed 5 nights in Dec 2023
Response from Niran on Jan 4, 2024
Thank you

2/10 Terrible

Ada

Stayed 3 nights in Dec 2023
Response from N on Jan 4, 2024
Thank you.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Niran on Dec 22, 2023
Thank you

6/10 Okay

Kenny

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Pretty good value for the money paid BUT the breakfast is very basic AND after we checked out and were waiting for our shuttle to the airport, one kid and adult among us needed to go to the washroom BUT the staff member on duty said there is no public toilet in the property. He could have the flexibility to allow us to use any of the rooms still under cleaning, but we had to make a 5-7 minute (each way) U-shaped journey across the street to go to the washrooms at Garden Walk. That we considered extremely poor guest service.
Stayed 4 nights in Dec 2023
Response from Niran on Dec 22, 2023
We apologize sincerely for the experience you've shared, as it is in no way reflective of our values. Our team is dedicated to beneficial change, so rest assured that your feedback will be used to take a step in the right direction. While we can't change the past, we know we can offer you a more impressive experience in the future, and we ask that you allow us to prove it to you.

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2023
Response from Niran on Dec 4, 2023
Thank you

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close enough to walk to Disney!
Response from Niran on Feb 13, 2024
We're so pleased to hear our ideal location made a memorable stay at Anaheim Islander Inn and Suites. Thank you for the positive review and our team hopes to host you again soon.

8/10 Good

Derrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location, walking distance to DLand, several nice restaurants nearbyl
Stayed 3 nights in Nov 2023
Response from Niran on Nov 30, 2023
We're so pleased to hear our friendly service, ideal location, and quiet accommodations made for a memorable stay at Anaheim Islander Inn and Suites. Thank you for the positive review and our team hopes to host you again soon.

8/10 Good

Ana Cecília

Stayed 2 nights in Nov 2023
Response from Nick on Dec 17, 2023
Thank you.. :)

8/10 Good

Brianna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT family hotel walking distance to Disneyland and California Adventure Park. There are a bunch of restaurants within walking distance, including a Starbucks just two doors down! My only complaints were that the floors were obviously swept but not washed. There was some guck on the bathroom floor and the hardwood in the main room left our socks black. The only other thing is that the pool isn't heated! Not the end of the world, just something to keep in mind! Would definitely stay again :).
Stayed 5 nights in Nov 2023
Response from Niran on Nov 21, 2023
It's wonderful that you enjoyed our friendly service, though it's unfortunate that not everything was perfect. We apologize for the floors. We have spoken to our housekeeping team to ensure the issue is promptly rectified. It would be an honor to make things up to you the next time you're visiting the area.

8/10 Good

Alvina, Edmonton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Great location! 10-15 min walk to Disneyland and lots of food options around. The building is a bit older but has everything you need.
Stayed 3 nights in Nov 2023
Response from Nick on Nov 21, 2023
Thank you very much for your feedback. :)

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Nikhil on Nov 19, 2023
Thank you very much... :)

10/10 Excellent

Brian, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. So conveniently close to Disneyland and restaurants.
Stayed 5 nights in Nov 2023
Response from Nikhil on Nov 15, 2023
Thank you very much for your wonderful review. We're glad that you had an amazing time here. Hope to have you back soon. :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Niran on Nov 13, 2023
Thank You

8/10 Good

Celia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to stay here again
Response from Nikhil on Nov 13, 2023
Thank you very much for reviewing your stay. We'd be more than happy to have you again. Have a nice one. :)

10/10 Excellent

ISABEL

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Well situated, always someone at front desk, good room service. Breakfast option not so great.
Stayed 4 nights in Nov 2023
Response from Nikhil on Nov 11, 2023
Thank you very much for your review. Hope you had a good time here and we hope to have you back again soon.

6/10 Okay

roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was just "ok" because... It was close, but for the price there are other better options. I misunderstood there was a shuttle from the hotel, no, its the public transportation which you have to download the app, then figure out how to take it ( annoying & complicated, they didn't know how to help) , so, ended up walking. No jacuzzi & mini pool not heated. Breakfast was very Dissapointing. Guests arriving at night were very loud and parking is right outside your window ( not their fault) but in bigger places this doesn't happen. I am pretty tiny and felt the tub was definitely small. The parking Was free, so, definitely good & staff was cordial. Maybe just a one night hotel kinda place.
Stayed 2 nights in Nov 2023
Response from Niran on Nov 13, 2023
We are delighted you were able to have a pleasant experience, and if there is anything we could've done to make it even better, please do not hesitate to reach out. Thank you for the review. Come back and visit us again anytime.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nikhil on Nov 8, 2023
Thank you very much for 10/10 review. :)

8/10 Good

Bjørn André

Stayed 6 nights in Oct 2023
Response from Nikhil on Nov 8, 2023
Thank you. :)

8/10 Good

Kala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really happy with the location and proximity to Disney. It was an easy 10-15 min walk to the park entrance. The breakfast worked perfect for our needs (grab and go). Parking was free and easy! Lovely staff and cleaning crew did a fantastic job. The 2 bedroom suite was huge, comfortable and perfect The homeless population is noticable, often sleeping in front of the hotels. When a lady was screaming obscenities as she walked past, we had to explain to our young kids that some folks are unwell. While this didn't make us feel unsafe, the police shooting less than a block away certainly did. Good thing it was just my husband and I walking the area at the time. Anyway... the pool was a welcome break at the end of a hot day of walking the park! And the laundry facilities were very much appreciated (and clean). Overall we had a great stay!
Stayed 5 nights in Oct 2023
Response from Niran on Nov 3, 2023
We're so pleased to hear our friendly service, ideal location, and quiet accommodations made for a memorable stay at Anaheim Islander Inn and Suites. Thank you for the positive review and our team hopes to host you again soon.

8/10 Good

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Convenience
The location was great and love that they offered free parking but unfortunately it was outdated, bedding was semi sketch and we saw a small roach located in the bathroom during our stay.
Stayed 2 nights in Oct 2023
Response from Niran on Oct 27, 2023
We are delighted you were able to have a pleasant experience, though it's unfortunate that not everything was perfect. We apologize for experienced and have spoken to our housekeeping team to ensure the issue is promptly rectified. It would be an honor to make things up to you the next time you're visiting the area.

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for your trip to Disneyland
Upgraded to a suite for an extra $60, was so worth it, the rooms were huge, clean, and comfortable. Snacks, coffee, OJ in the main lobby, great bang for your buck, will stay here again for sure. 10 minute walk to Disney!!
Stayed 1 night in Oct 2023
Response from Nikhil on Oct 22, 2023
From our friendly team to our excellent location, we're glad you had a lovely time staying with us at Anaheim Islander Inn and Suites! It would be our pleasure to welcome you back for another comfortable experience, so depend on us again!

8/10 Good

Yesenia

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Nikhil on Oct 22, 2023
Thank you..

10/10 Excellent

Regina

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The place was clean quiet convenient. The staff was very nice and gave us hints of how to get to disney and shuttles. They explained to us how to get there by car as well and were very attentive to us. We had a pleasant stay.
Stayed 3 nights in Oct 2023
Response from Niran on Oct 20, 2023
We're so pleased to hear our friendly service, ideal location, and quiet accommodations made for a memorable stay at Anaheim Islander Inn and Suites. Thank you for the positive review and our team hopes to host you again soon.

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has to be in our top 5 hotels in the area that we’ve stayed at in all our years going to SoCal. The room was super clean, perfect location, staff was friendly, and not going to lie the toilet paper was better than most hotels! The only thing that was a downside was the breakfast and parking. Parking at most hotels is horrible so I’m not faulting them, and thankfully we were able to get parking every night but if we were 10 minutes later we would’ve been screwed. The breakfast was packaged pastries which unfortunately was less than satisfactory, especially for me who can’t eat too much sugar in the morning, but something is better than nothing! Overall this place was perfect for our adventure this time around and we are fortunate to have snagged a reservation right before our trip! Thank you!
Stayed 4 nights in Oct 2023
Response from Niran on Oct 16, 2023
Thank you for choosing Anaheim Islander Inn and Suites to host your recent stay. We're delighted to hear that you had an enjoyable experience and appreciated our clean and comfortable accommodations, as well as the excellent service our team provides. We consider it a great compliment that you wish to return! We're grateful for your kind comments and hope to welcome you back soon.

8/10 Good

Katy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walkable to Disney, friendly staff. Kids enjoyed the breakfast.
Stayed 4 nights in Sep 2023
Response from Nikhil on Oct 9, 2023
Thank you very much for your review. We're glad that you loved our clean and comfortable accommodation, location and guest service. Hope to have you back again next time soon. :)

10/10 Excellent

Alexander j

Traveled with family and small children
Liked: Amenities
The family room is always excellent for my kids, it sleeps six of us perfectly. The cleaning staff does an excellent job, making the beds and tidying up the whole room every night. They all go above and beyond.
Stayed 3 nights in Sep 2023
Response from Niran on Oct 3, 2023
We're delighted to hear that we were able to exceed your expectations and provide you with the quality experience that you needed. Our clean, comfortable accommodations, amazing staff, and convenient amenities are all reasons guests love to stay with us, so we're thrilled you appreciated all of that as well. The next time you come to the Anaheim area, we hope you'll allow us to host you again.

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a 20 min walk from Disney. Clean, quiet, and friendly staff. Would highly recommend!
Stayed 4 nights in Sep 2023
Response from Niran on Sep 27, 2023
We are thrilled to hear that you enjoyed your time with us at Anaheim Islander Inn and Suites. Attentive service, a fantastic location, and reasonable rates are all aspects of staying with us that our guests can rely on, and we appreciate you taking a moment to highlight them. Thank you for your wonderful review, and we hope you will come back to see us for another excellent trip soon!

10/10 Excellent

milton

Stayed 1 night in Sep 2023
Response from Niran on Oct 16, 2023
Thank you

10/10 Excellent

Joaquina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean rooms
Stayed 3 nights in Sep 2023
Response from Niran on Sep 25, 2023
We're so pleased to hear our ideal location and clean rooms made for a memorable stay at Anaheim Islander Inn and Suites. Thank you for the positive review and our team hopes to host you again soon.

10/10 Excellent

Landry

Stayed 7 nights in Sep 2023
Response from Nikhil on Oct 15, 2023
Thank you very much for your review. We're glad that you enjoyed your stay and hope to have you back again soon.

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. Room was good. Plenty of hot water for showers for 5 people and everyone had hot water. Beds were good and got cleaned everyday. Real close to Disney. Walkable for 10-15 minutes depending on lights. Would stay here again.
Stayed 5 nights in Sep 2023
Response from Niran on Sep 19, 2023
Thank you very much for the five-star review as it's everything we always hope for all of our guests. It was our honor to host you at Anaheim Islander Inn and Suites and we look forward to your next visit.

8/10 Good

Gloria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible
Stayed 4 nights in Sep 2023
Response from Nick on Sep 18, 2023
Thank you.. :)