Ratings based on 2,396 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Aug 19, 2017
The bed and pullout bed was not comfortable at all. Overall it was a nice but not great stay due to the beds!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice old school hotel

Posted Aug 18, 2017
Nice hotel good location friendly staffs . Only minus point is old building,but still keeping in good condition
5 out of 5
Recommended
for Everyone
by A verified traveler from upland ca

Very nice hotel!

Posted Aug 17, 2017
I only stayed there for one night, I went to a wedding about 6 miles from there, but I had a great experience. Staff was very nice and professional. My room was clean and I slept like a baby. I got a great price for the night, too. I'd definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great customer service

Posted Aug 17, 2017
Great customer service staff are all so nice and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

NICE FAMILY HOTEL

Posted Aug 10, 2017
I had à great time in this hotel with my family in our Disneyland trip. Very frendly staff, secure, clean room.
Comment from Hotel Management
Aug 13, 2017 by HotelMgmt, Hotel Management
Providing you with safe, fresh, and comfortable accommodations, as well as excellent customer service, is what we strive for. We're thrilled you were able to enjoy Disneyland knowing you had a wonderful place to return to each night. Thank you for your comments and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from anaheim

Amazing Staff

Posted Jul 25, 2017
Every member of the staff from housekeeping to front desk to restaurant to doormen were amazingly helpful and friendly. They all went above and beyond each time we interacted with any of them.
Comment from Hotel Management
Jul 27, 2017 by HotelMgmt, Hotel Management
Providing excellent customer service is one of our top priorities; so I have shared your comments with the members of my team and they have made us all very happy! We hope you'll give us another opportunity to serve you at the Marriott Suites Anaheim, and we thank you for your feedback.
1 out of 5
by A verified traveler from Ca

Posted Jul 22, 2017
Pros: It was pretty
Cons: Try to add some value into the experience and set up the rooms better use the square footage for maximum usage ie add a table, micro wave, some lights
Location: Great location
The room has the square footage to be awesome but it is set up all wrong very little light! I would never stay there again! Very expensive for what you get
Comment from Hotel Management
Jul 25, 2017 by HotelMgmt, Hotel Management
We appreciate your feedback. We work hard to provide guests with a ton of value, and we're disappointed to hear that you found your accommodations to be unsatisfactory. We're happy that you enjoyed our location and we hope you'll give us another opportunity to impress you.
2 out of 5
by A verified traveler from CA

TRAIN YOUR STAFF!!!

Posted Jul 22, 2017
HOUSEKEEPING WAS HORRIBLE!! All they did was make the bed and replace soap. No new towels nor take out the trash. Front desk was very clueless to the charges on my card. And took them 2 hours to get me a crib for the baby.
Comment from Hotel Management
Jul 25, 2017 by HotelMgmt, Hotel Management
We're disappointed to read about the issues you encountered. We hold our housekeepers to an extremely high standard and I apologize that this was not your experience. I will share your concerns with my team, and we hope you'll give us another opportunity to impress you in the future. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Mr.

Posted Jul 12, 2017
Pros: Room & facilities
Cons: None
Location: Disneyland
Excellent service from front desk. Especially, thank you Nicole for her support.
Comment from Hotel Management
Jul 13, 2017 by HotelMgmt, Hotel Management
We’re thrilled to read that you enjoyed your stay with us and that you experienced excellent customer service. I will share your feedback with my team and we hope to see you again soon at Marriott Suites Anaheim!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mpls,MN

Nice hotel and Dog friendly!!

Posted Jul 7, 2017
We enjoyed our stay at the hotel! It was very clean and the rooms were really nice.
Comment from Hotel Management
Jul 11, 2017 by HotelMgmt, Hotel Management
We treat all of our guests like family, and that includes their pets as well! We're delighted to hear that you enjoyed your time with us and hope you'll visit us again soon at the Marriott Suites Anaheim.