Ratings based on 259 Verified Reviews

4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from el paso

Confortable hotel near Disney

Posted Jul 8, 2017
The hotel in general is ok, but the internet does not work
Comment from Hotel Management
Jul 13, 2017 by Michael (Manager), Hotel Management
Claudia, Thank you so much for staying with us. You are a tremendous person. We are sorry your group was unable to log onto our wifi. We have tested it and it is working great. If you are ever back please see me so that we can talk about the steps you took to attempt to log onto our wifi.
4 out of 5
Recommended
for Everyone
by A verified traveler from el paso

Confortable hotel near Disney

Posted Jul 8, 2017
The hotel in general is ok, but the internet does not work
Comment from Hotel Management
Jul 13, 2017 by Michael (Manager), Hotel Management
Carlos, Thank you for staying at Best Western Orange Plaza and reviewing our hotel. We are glad to get a 4 out of 5 score but sorry to hear that you were unable to log into our wifi. We do have measures in place when this occurs. Every room has a tent card with 800 number to help with internet problems and I am always willing to help any guest with wifi issues as well as all my staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from el paso

Confortable hotel near Disney

Posted Jul 8, 2017
The hotel in general is ok, but the internet does not work
Comment from Hotel Management
Jul 13, 2017 by Michael (Manager), Hotel Management
Clau, Thank you for staying with us. I'm sorry that you could not get the internet to work for you. Please book with us again in the future and I will be glad to personally help you log into our network.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and staff

Posted Jun 12, 2017
Maid service aok always helpful and respectful kept room up during stay
Comment from Hotel Management
Jun 12, 2017 by Michael (Manager), Hotel Management
Ken, Thank you for staying at Best Western Orange Plaza. We really appreciate the nice feedback you left us and hope to see you back. You know it's guests like yourself that really help spread the word about us and for that, we salute you.
4 out of 5
by Maria

Awesome !!

Posted May 18, 2017 on Hotels
great service . Breakfast was great.
Comment from Hotel Management
May 20, 2017
Maria, Thank you very much for your awesome comment. We appreciate the time you have taken to write about our great service and breakfast. While I wish we could of earned a five out of five stars we will take the four and continue to make improvements.
3 out of 5
by Jana

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 20, 2017
Jana, The staff at Best Western apologizes for not wowing you during your stay. We always aim for five out of five stars. I wish I knew what you didn't like so that I can improve on it. Nevertheless we are always improving in every area.
4 out of 5
by Adriana

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 19, 2017
Adriana, We thank you for the four out of five star feedback. We really appreciate your stay with us.
5 out of 5
by A verified traveler

Posted May 15, 2017 on Hotels
Comment from Hotel Management
May 17, 2017
Every time the team sees a five star rating we feel empowered. We really do put forth the effort to make yours and every guests stay as wonderful as it could be. Thank you for taking the time to let us and the world know the kind of serve we provide.
5 out of 5
by A. Arguelles

Posted May 15, 2017 on Hotels
nice family friendly Hotel close to Disneyland great breakfast choices as well
Comment from Hotel Management
May 17, 2017
The family at Best Western Orange Plaza wants to thank your family for staying with us. I can not tell you how much it means to us that you took time to review us with such kind words and grades. It's because of guests like you that get the word out help us to serve fellow commuters.
4 out of 5
by Lea

Posted May 12, 2017 on Hotels
Comment from Hotel Management
May 19, 2017
Thank you for staying at Best Western Orange Plaza. Your time is valued by us and we thank you for taking the time to review us.