Ratings based on 2,993 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from california
Not what I expect at all.Posted Sep 16, 2017
Arrived 15 minutes before check-in at 4:00pm and asked if any rooms were available. The first guy that helped me was not pleasant at all. He gave me a blank stare when I asked if I could check in early and he answered with a sarcastic "no, unfortunately we have no rooms available at this moment" and smiled. When I asked him about the parking situation he handled me a time stamped card. This hotel has only self parking and requires a ticket to enter and exit and it's $18.00 a day. The time stamped card worked only half of the time when we were there. It was so bad I had to get out of the car while parked at the gate to go to the front desk to ask for a new one. My experience with front desk was much better with the second guy that checked me. (thank goodness). His name was Luke. Upon checking in they give me warm cookies which was very delicious. Now for the hotel itself it was quite old. The room was very humid and had a dirty carpet smell. The restroom had an odor like someone wiped it with a soiled rag. The drain in the tub did not drain properly. The bed sheets were questionable and the bed was definitely not comfortable. All and all the only highlight to my experience with this hotel was Luke and the cookies. I really wanted to like this place but was so disappointed.
for Everyoneby A verified traveler from Florida
NicePosted Sep 12, 2017
Nice hotel. They had a starbucks that was open furing morning hours. That was nice. Restaurant was awesome. Great servers and very yummy food!!
for Everyoneby A verified traveler from Bay Area, CA
Nice hotel close to Disneyland ParkPosted Sep 9, 2017
I like this hotel close to Disneyland Park and the shuttle very convenient-no need to drive. Welcome cookies perfect-warm and sweet. Room smell good and bed linen fresh. Hotel lobby inviting and cozy. I will stay again when in town.
for Everyoneby A verified traveler from Union City, Ca
Posted Sep 7, 2017
Everything from service to cleanliness was great. No complaints at all.
for Everyoneby A verified traveler from orlando, fl
Close to parksPosted Sep 6, 2017
Nice hotel with friendly staff. Art bus stop right outside.
for Everyoneby A verified traveler
Great location. Walk to DisneylandPosted Sep 6, 2017
Very friendly staff. Especially Ryan at the front desk. Would stay there again.
for Everyoneby A verified traveler from Ca.
Nice hotel great locationPosted Sep 6, 2017
Great place to stay close to Disneyland. Staff was great very friendly and willing to help. Love their cookies.
for Everyoneby A verified traveler from Las Vegas, NV
Posted Sep 4, 2017
Great place to stay! Friendly staff, clean and comfortable to room
for Everyoneby A verified traveler from new jersey
Very convenient location to Disney. Great pricePosted Sep 2, 2017
Very friendly staff. Clean. Updated. Easy walk to Disneyland. Highly recommend.
for Familiesby A verified traveler from Clayton, CA
Four day weekend stay.Posted Sep 1, 2017
Pros: Central location to where I needed to be. Access to highway.
Cons: Cookies every night.
Attended my cousin's wedding, my nieces convocation to SDSU, and met up with another cousin for brunch.