Ratings based on 2,544 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kelso, WA

Posted Dec 10, 2017
Very nice place and close to the park with shuttle every 30 minutes. Bummer that it costs 6.00 per adult per day for this.
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego,ca

Posted Dec 7, 2017
Pros: Breakfast buffet and selection
Location: Satisfactory
Overall positive experience.We have been using this hotel for our annual venue and has been consistent.
Comment from Hotel Management
Dec 8, 2017 by HotelMgmt, Hotel Management
It is a pleasure to host your special event each year, and it is great that we consistently impress you. We are glad that you enjoyed the selections we offer for breakfast and we will share your comments with our chefs. It will be a pleasure to welcome you back to the Embassy Suites Anaheim South.
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix Az

Fabulous Experience

Posted Dec 3, 2017
Staff is friendly. They allowed us to check in early. Love staying with Embassy Suites. Always have the best experience on every stay. Thank You!
Comment from Hotel Management
Dec 5, 2017 by HotelMgmt, Hotel Management
How great is it to learn that you have an excellent stay every time at our hotel! We are so pleased that you feel welcomed and accommodated by our amazing staff and we will certainly share your comments with them. It will be our pleasure to welcome you back to the Embassy Suites Anaheim South.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Regulars

Posted Dec 3, 2017
We stay here at least once a month when we visit Disneyland and have never been disappointed.
Comment from Hotel Management
Dec 5, 2017 by HotelMgmt, Hotel Management
Your review has made our day! Nothing pleases us more than to welcome back a familiar face. We are thrilled that you enjoy an amazing stay each time you are at our hotel. We look forward to welcoming you back to the Embassy Suites Anaheim South the next time you are traveling in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Questionable front desk staff, great stay!

Posted Nov 29, 2017
We flew in to LAX early Sunday morning, the day we were to check in. At around 9:30 we arrived at the hotel. Knowing it was too early to check in, we told the front desk staff that we were there and ready to check in when they had a room available. The bellman Eli was phenomenal! He took our bags to store while we waited and gave us a few pointers of things to do while we waited. we came back around 12p/12:30p to see if a room had come available. Eshmael told us no there wasn’t we would have to wait until closer to 3. Trying to plan out something else to do we waited in the lobby. In that time, other people came in and were checked in. At 2, we asked for a manager and finally got checked in. When we asked why we couldn’t get checked in early like other guests his response was “well they called ahead”. So calling takes precedence over physically being in front of someone??! Poor customer service by the front desk. If it wasn’t for Eli though, we wouldn’t have had such a great first day. He even helped us plan the rest of our trip.
Comment from Hotel Management
Dec 1, 2017 by HotelMgmt, Hotel Management
While we are pleased to hear that Eli was helpful to you, we regret any confusions at check-in. This is not reflective in the standard of customer service that we strive to provide, and we will certainly address your experience with our team. We hope to regain your trust for another stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Nov 27, 2017
Great breakfast buffet and room is very clean .the bed is not as comfortable as I expected but overall it was a great hotel
Comment from Hotel Management
Nov 29, 2017 by HotelMgmt, Hotel Management
From our complimentary breakfast to your fresh accommodations, we are glad that you were impressed. Comfort is our top priority, and we regret that you were not satisfied with your bed. We will speak to our team about making updates to the beds. We hope you will reconsider another stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Nov 26, 2017
Decent stay for my family. Beds were comfortable which is kind of rare for hotels these days
Comment from Hotel Management
Nov 28, 2017 by HotelMgmt, Hotel Management
It is our top priority to provide the best for our guests, and we are pleased that you had such a relaxing stay in your room. We will certainly let our team know that you enjoyed an excellent stay at our hotel. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
3 out of 5
by A verified traveler from san jacinto ca

Beds are too small and uncomfortable

Posted Nov 26, 2017
The double beds are too small and uncomfortable for the price you are paying to stay there should have 2 queen size beds vs full size.Pull out couch was very hard too.
Comment from Hotel Management
Nov 28, 2017 by HotelMgmt, Hotel Management
A relaxing stay is important to provide our guests, and we regret any inconveniences you had with your accommodations. We strive to offer the best for our guests, and we will speak to our team about making any updates to the rooms. We hope you will reconsider another stay at our hotel. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
Enjoyed my stay. It was a short stay but good for the money, although it was a Thursday night. I assume that weekend rates are higher.
Comment from Hotel Management
Nov 21, 2017 by HotelMgmt, Hotel Management
It was our pleasure to welcome you to our hotel. We are pleased that you chose to stay here and it is flattering that we impressed you. We will let our team know that you had such an excellent stay at our hotel. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Leandro, CA

Nice Hotel. Take Shuttle To The Parks

Posted Nov 15, 2017
VERY Clean. Free breakfast: oatmeal, cereal, omelette station, toast, bagels, sausage, bacon, country potatoes, fruit, juices, coffee, milk. Free drinks at the bar after 5:30. Shuttle bus is $6 for an all day pass for anyone 10 years and older. Will definitely stay here again!!
Comment from Hotel Management
Nov 16, 2017 by HotelMgmt, Hotel Management
It is such a great compliment to us that you would book another stay at our hotel! It is nice that you enjoyed the selections that we offer at our breakfast as our chefs strive to make the best meals. Thank you, and we look forward to welcoming you back soon to the Embassy Suites Anaheim South.