Ratings based on 2,556 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Breakfast and Clean Rooms

Posted Dec 15, 2017
Pros: Breakfast and beds were great!
Cons: It would be nice if they offered a free shuttle to DL
We stayed here for three days while visiting Disneyland for two days. The rooms are not very modern but very clean and comfortable. Some of the furniture/bathroom seems like its been a couple years since the last renovation but for the price we paid, it was worth it. The complimentary breakfast was great, pancakes, eggs, ready to order omelets... The only downside is that they don't offer a complimentary free shuttle to Disneyland like other hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from red deer ,AB

Good value

Posted Dec 13, 2017
Great free breakfast every morning and free happy hour with snacks and beer and pool open till 12pm
Comment from Hotel Management
Dec 13, 2017 by HotelMgmt, Hotel Management
How wonderful is it to learn that you consider our hotel to be of great value! We are pleased that you enjoyed the snacks at the Evening Reception as well as our complimentary breakfast. Thank you for your review, and it will be a pleasure to welcome you back to the Embassy Suites Anaheim South.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim. CA

Easy shuttle to Disney's frontdoor.

Posted Dec 11, 2017
Great start with our grandkids for a weekend at Disneyland.
Comment from Hotel Management
Dec 13, 2017 by HotelMgmt, Hotel Management
Thank you for sharing your excellent review. We are so pleased to hear that you found the shuttle to be convenient for traveling to Disneyland while staying here. Your wonderful comments will certainly be shared with our team, and we hope to welcome you back to the Embassy Suites Anaheim South.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kelso, WA

Posted Dec 10, 2017
Very nice place and close to the park with shuttle every 30 minutes. Bummer that it costs 6.00 per adult per day for this.
Comment from Hotel Management
Dec 12, 2017 by HotelMgmt, Hotel Management
We are so pleased that you enjoyed our convenient location and an amazing stay at our property! While the shuttle is managed through a third party company, we appreciate your feedback about the fee. Thank you for your excellent review, and it will be a pleasure to welcome you back to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego,ca

Posted Dec 7, 2017
Pros: Breakfast buffet and selection
Location: Satisfactory
Overall positive experience.We have been using this hotel for our annual venue and has been consistent.
Comment from Hotel Management
Dec 8, 2017 by HotelMgmt, Hotel Management
It is a pleasure to host your special event each year, and it is great that we consistently impress you. We are glad that you enjoyed the selections we offer for breakfast and we will share your comments with our chefs. It will be a pleasure to welcome you back to the Embassy Suites Anaheim South.
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix Az

Fabulous Experience

Posted Dec 3, 2017
Staff is friendly. They allowed us to check in early. Love staying with Embassy Suites. Always have the best experience on every stay. Thank You!
Comment from Hotel Management
Dec 5, 2017 by HotelMgmt, Hotel Management
How great is it to learn that you have an excellent stay every time at our hotel! We are so pleased that you feel welcomed and accommodated by our amazing staff and we will certainly share your comments with them. It will be our pleasure to welcome you back to the Embassy Suites Anaheim South.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Regulars

Posted Dec 3, 2017
We stay here at least once a month when we visit Disneyland and have never been disappointed.
Comment from Hotel Management
Dec 5, 2017 by HotelMgmt, Hotel Management
Your review has made our day! Nothing pleases us more than to welcome back a familiar face. We are thrilled that you enjoy an amazing stay each time you are at our hotel. We look forward to welcoming you back to the Embassy Suites Anaheim South the next time you are traveling in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Questionable front desk staff, great stay!

Posted Nov 29, 2017
We flew in to LAX early Sunday morning, the day we were to check in. At around 9:30 we arrived at the hotel. Knowing it was too early to check in, we told the front desk staff that we were there and ready to check in when they had a room available. The bellman Eli was phenomenal! He took our bags to store while we waited and gave us a few pointers of things to do while we waited. we came back around 12p/12:30p to see if a room had come available. Eshmael told us no there wasn’t we would have to wait until closer to 3. Trying to plan out something else to do we waited in the lobby. In that time, other people came in and were checked in. At 2, we asked for a manager and finally got checked in. When we asked why we couldn’t get checked in early like other guests his response was “well they called ahead”. So calling takes precedence over physically being in front of someone??! Poor customer service by the front desk. If it wasn’t for Eli though, we wouldn’t have had such a great first day. He even helped us plan the rest of our trip.
Comment from Hotel Management
Dec 1, 2017 by HotelMgmt, Hotel Management
While we are pleased to hear that Eli was helpful to you, we regret any confusions at check-in. This is not reflective in the standard of customer service that we strive to provide, and we will certainly address your experience with our team. We hope to regain your trust for another stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Nov 27, 2017
Great breakfast buffet and room is very clean .the bed is not as comfortable as I expected but overall it was a great hotel
Comment from Hotel Management
Nov 29, 2017 by HotelMgmt, Hotel Management
From our complimentary breakfast to your fresh accommodations, we are glad that you were impressed. Comfort is our top priority, and we regret that you were not satisfied with your bed. We will speak to our team about making updates to the beds. We hope you will reconsider another stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Nov 26, 2017
Decent stay for my family. Beds were comfortable which is kind of rare for hotels these days
Comment from Hotel Management
Nov 28, 2017 by HotelMgmt, Hotel Management
It is our top priority to provide the best for our guests, and we are pleased that you had such a relaxing stay in your room. We will certainly let our team know that you enjoyed an excellent stay at our hotel. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.