Ratings based on 187 Verified Reviews

2.8 out of 5
45% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

The most terrible experience staying at a motel.

Posted Sep 13, 2017
Pros: Do not stay in this hotel.
Cons: The whole management and staff need Customer Service Training.
The room was not ready, they declined getting the room to our family who arrived sooner than us for 7 hours, despite the fact that we had contacted them and let them know beforehand. The front desk was so rude and aggressive and threw our ID and Credit Cards toward us when we complained about the delay. The supervisor was not reachable till next morning. We ended up leaving sooner than our reservation would end with a lot of frustrations and feeling disrespected.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Aug 18, 2017
It was a decent place to stay. You get your money's worth
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Disneyland

Posted Jun 30, 2017
Last minute booking, late check-in, early check out, 4 people, everything ran smooth. Call before because their rates were lower than expedia rate for them.
3 out of 5
by Tommy

This traveler left a rating score only Posted Jun 24, 2017 on Hotels
2 out of 5
by Paul Armand

Never again Tustin Inn!

Posted Jun 4, 2017 on Hotels
It was horrible place along a main road. The Asian Indian owner said that it's not noisy inside the room but it was. I was unable to sleep well and very disappointed with the place. The place is rustic and needs a lot of physical improvement.
4 out of 5
by A verified traveler

A fine stay

Posted May 22, 2017 on Hotels
The bed was a little hard, but, otherwise, the stay was fine. Good location for attending our son's graduation from Chapman.
1 out of 5
by A verified traveler

Never again

Posted May 2, 2017
Rooms were way over priced, found ticks in the beds staff was rude
1 out of 5
by A verified traveler

Never again

Posted May 2, 2017
way over priced. The beds have ticks. The hotel staff is very rude
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 21, 2017 on Hotels
1 out of 5
by AMELE

Posted Mar 25, 2017 on Hotels
There was no hot water and it was noisey