Ratings based on 893 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
It was a short quiet overnight visit - room was excellent - staff couldn’t suggest restaurants in area without prompting them - their restaurant was closed which was weird
Comment from Hotel Management
Jan 6, 2018 by Krystal V., Hotel Management
Thanks for staying with us. We appreciate your feedback and we hope to see you again soon.
2 out of 5
by A verified traveler

Posted Dec 26, 2017
Paid for a room with a king size bed. The first room had a queen, the second also had a queen, and the third had two double beds. Took about 30 minutes to finally receive the room that was paid for. The water was brown when the shower first turned on and I was woken up by construction workers removing tiles from the roof directly above me. Disappointing.
Comment from Hotel Management
Dec 30, 2017 by Brett, Hotel Management
My apologies for the inconveniences you experienced with us. This is not indicative of the service we strive to achieve. I hope upon your next visit with us, we can exceed your expectations. Be well.
2 out of 5
by A verified traveler from buena park ca

Wasn’t the best experience

Posted Dec 26, 2017
Don’t get me wrong hotel was really clean and comfortable and everything was going well till I used the bathroom ... the light went out and didn’t want to turn on again and when the hair dryer got Connected it didn’t even work and it was an inconvenience for me because I couldn’t dry my hair and had to go else where ... none of outlets seemed to work .
Comment from Hotel Management
Dec 30, 2017 by Brett, Hotel Management
Thank you for the review. I am sorry to hear that the outlets did not seem to work in your guest room. I hope that after you reported the issue that it was fixed immediately. Thank you and be well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
It was fast and easy. One thing I didn’t like was that our room was at the other end of the hotel.
Comment from Hotel Management
Dec 30, 2017 by Brett, Hotel Management
Thank you for the 5 star rating. We are sorry your room location was not to your satisfaction. Hopefully next time we are able to meet your needs completely. Thank you and be well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff

Posted Dec 15, 2017
This hotel was clean with friendly staff. I will stay here again.
Comment from Hotel Management
Dec 22, 2017 by Brett, Hotel Management
Thank you for the kind words! Please visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

The best.

Posted Dec 14, 2017
I come to the Hotel Fullerton every other week for work because it is simply the best!! Love the staff. The rooms. The food. All of it.
Comment from Hotel Management
Dec 22, 2017 by Brett, Hotel Management
We greatly appreciate the review and the kind words you have about your experience here during your recent stay with us. We make our best effort to ensure that our guests leave here feeling better than when they arrived, and in this case it appears were able to accomplish that! We wanted to say thank you for staying with us, and we hope that we will see you again in the near future. Thank you, and be well.
4 out of 5
Recommended
for Everyone
by A verified traveler from lou ky

It Was a nice short stay

Posted Dec 13, 2017
I've stayed here many times. It seems they are going under renovations, so maybe my issues were related. The plumbing in my room was terrible. Showers wouldn't stop dripping and the toilet almost over flowed with each flush. One of the beds was incredibly lopsided and uncomfortable... besides that it was cool. I really think it's just the renovations.
Comment from Hotel Management
Dec 22, 2017 by Brett, Hotel Management
Thank you for your recent stay and review of our property. We make our best efforts to ensure that our guests have a stay which exceeds their expectations, and unfortunately in this case we fell short. On behalf of the entire team, we do apologize. We value your comments and feedback, and will use them to improve our services and product. If your travels bring you to the area in the future, we do hope you will choose us again. Thank you, and be well.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Good and quiet Hotel... Good and quiet Hotel... Good and quiet Hotel... Good and quiet Hotel... Good and quiet Hotel... Good Good Good Good
Comment from Hotel Management
Dec 12, 2017 by Brett, Hotel Management
We greatly appreciate the review and the kind words you have about your experience here during your recent stay with us. We make our best effort to ensure that our guests leave here feeling better than when they arrived, and in this case it appears were able to accomplish that! We wanted to say thank you for staying with us, and we hope that we will see you again in the near future. Thank you, and be well.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Close to Disneyland

Posted Dec 10, 2017
The overall stay was good except for the freeway noise. The hotel is right off the 91 freeway so we could hear the traffic at the room. Also, there was no soundproofing at all because we could hear the door shut down all the time from everywhere.
Comment from Hotel Management
Dec 12, 2017 by Brett, Hotel Management
Thank you for your review. We truly do appreciate the comments that you have provided. While we are thrilled to hear that your overall stay was great, we are concerned about your comments regarding room noise. Please be assured that your feedback will be shared with our executive team, and will be reviewed to ensure this type of item is minimized in the future. Thank you so much for choosing our hotel, and we hope you will stay with us again soon. Be well!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nicer than I had anticipated

Posted Dec 2, 2017
Clean, comfortable, and surprisingly nice facility. Restaurant, décor, breakfast buffet, and room were very nice. I would stay here again! Only complaint: a huge cockroach near the pool.
Comment from Hotel Management
Dec 3, 2017 by Krystal V., Hotel Management
Thanks for staying with us. We appreciate your feedback!