Ratings based on 1,954 Verified Reviews

3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales. UK.

Comfy hotel -Close to Disney

Posted Jan 6, 2018
Very comfy clean rooms, ideal for visit to Disney with free shuttle. Shopping Val D'Europe 5 min car journey & Paris easily accessible by car or train from Disney park. Breakfast plentiful but could get busy. No complaints from us, it more than met our needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Worcestershire

Happy staying there

Posted Dec 11, 2017
Hotel couldn’t find my name on the list originally when we arrived to check in, but once found we checked in very quickly. Room was specious and great for just a bed each night. Would’ve been nice to have a kettle in the room but I would definitely stop again as it’s great for a hotel to get to Disney Land easily.
Comment from Hotel Management
Dec 12, 2017 by Pascale R, customer service, Hotel Management
Dear Rachel, Thank you for your comment on Expedia. We are happy to read that you appreciated our stay in our hotel. Regarding the kettle, this is not part of the standards of our group; but you can get one at the reception against a deposit of 20 €, returned on your departure. We do hope to welcome you again in a future stay. Best regards.
1 out of 5
by A verified traveler from uk

Get what you pay for

Posted Dec 11, 2017
Room had damp, very basic and staff were abrupt. The hotel was a cheap booking but the other hotels in the area are much better quality.
Comment from Hotel Management
Dec 13, 2017 by Pascale R, customer service, Hotel Management
Dear Steve, We thank you for your comment on expedia. We regret that your stay was not up to your expectations. Do not hesitate to contact us if you want to give us more details regarding your experience. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2017
hotel is very basic but very nice. rooms could be a bit nicer but as someone who is only there to sleep (i don’t have children, for example, and i’m likely to leave early and come back late) it does the job. worth noting the staff are all very friendly, helpful and approachable and the breakfast is fantastic and caters well to dietary issues!
Comment from Hotel Management
Nov 22, 2017 by Elodie, Hotel Management
Dear Client, Thank you for taking the time to give your advice. We are glad to read that your stay was nice and that you have appreciated our friendly staff and our breakfast buffet. We hope to welcome you again for a next stay. Best reagrds
4 out of 5
Recommended
for Everyone
by A verified traveler from Cornwall, England

A cheaper alternative to the on site hotels

Posted Nov 2, 2017
This was our second visit - so we obviously liked it the first time. This is the ideal hotel if you basically use your room for sleeping. There is nothing fancy about the rooms - comfy beds, decent bathroom - all you need when visiting the Disney parks. It is situated at the end of the free bus route which serves four other hotels so you could be lucky and get a seat. The downside is trying to get a bus at the end of the day. With the bus serving so many hotels on the route, the buses get VERY busy. We let a couple of buses go before catching ours. That said, the bus is no reflection on the hotel. There is a nice bar area, some vending machines and a shop. We had planned to visit the shop when we checked out but unfortunately it wasn't open - a little annoying as we had checked the opening times the evening before. The breakfast is plentiful, lots of choice from sausage, bacon, tomatoes, eggs on the hot plate, cold meats and cheese, various baked goods with a selection of spreads, and a variety of cereals. There are machines offering hot and cold drinks. There must be something for everyone at breakfast. The breakfast staff are welcoming and helpful.
Comment from Hotel Management
Nov 7, 2017 by Elodie, Hotel Management
Dear Julie, Thank you for taking the time to give your advice. We are glad to read that you have appreciated our room and our breakfast. Concerning the bus, I transmit your remark at the bus company and you can have the bus time table at the reception desk, the hotel is situated at the end or at the begining of the free bus route. For the Disney shop, it is handle by Disney. We hope to welcome you for a next stay. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Bournemouth, Uk

Good hotel - pleasant for a Disney stay

Posted Oct 30, 2017
We had a pleasant stay at the Kyriad. Staff were friendly and helpful and our room was very clean. Breakfast was a buffet and plentiful. We always got on the shuttle bus as this hotel is normally the first pick up point 😀. The hotel was good value for money. The hotel needs more storage in the rooms as we had nowhere to put clothes!
Comment from Hotel Management
Oct 31, 2017 by PascaleR, customer service, Hotel Management
Dear guests, Thank you for your comment on Expedia. We are happy to read that you appreciated your stay in our hotel and its services. We do hope to welcome you again for a next stay. Best regards.
3 out of 5
by A verified traveler from Lincoln, England

Hotel Standards

Posted Oct 29, 2017
The rooms are basic but reasonably comfortable. Our room in need of refurbishment/painting/decorating it looked worn. My parents room had black mould in the corner over the wardrobe. This was cleaned when we complained about it (although we should never have had to bring it to their attention). Also the safe in my parents room was not working. They sent a technican to repair it. Breakfast good, food nice and reasonable selection. If you require a travel cot or kettle you can only request this on arrival. NOT in advance. We got a cot but no kettles were available when checked. We didn't ask again.
Comment from Hotel Management
Oct 31, 2017 by PascaleR, customer service, Hotel Management
Dear guests, Thank you for your comment on Expedia. All our customers' comments are important to improve our services. For your information, we are currently working on a complete rehabilitation of our establishment. You can ask a baby cot when you make your reservation ; but we are sorry you didn't get a kettle. For any problem, our staff is here to help you the best for a pleasant stay. We do hope to welcome you again for a next stay. Best regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Smokey room

Posted Oct 26, 2017
The hotel was within 3 minutes shuttle from Disney. The only issue I had is the smell of cigarette smoke in the room. It was noticeable when we arrived and was on the bed clothes and towels
Comment from Hotel Management
Oct 26, 2017 by Elodie, Hotel Management
Dear client, Thank you for taking the time to give your advice. We are sorry for the inconveniance caused by the smell of cigarette. I informe the head of the cleaning department and she will make the staff aware at the importance to have a good smell in the room. We notice that you have appreciated our free shuttle service and we hope to welcome you again for a next stay. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Redhill, Surrey

Perfect for a Disney trip

Posted Oct 24, 2017
Pros: Ease of transport to parks. Lots of hot water. Very reasonable price and nice rooms.
Location: Very close to Disney parks and easy to get there on the shuttle. So from Disney you can get into Paris very easily.
Lovely 2 nights spent at hotel while visiting Disney during day. Very grateful for the lashings of hot water needed after a full day spent in the parks. Staff very welcoming and happy to help. Breakfast OK but I didn't have the full English. Have used 4 or 5 times in the past and always found it great.
Comment from Hotel Management
Oct 25, 2017 by Elodie, Hotel Management
Dear Katie, Thank you for taking the time to give your advice. We are glad to have you like a regular guest. We notice that you have appreciated our free shuttle service and our friendly staff. We hope to have the pleasure to welcome you again. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect for Disneyland.

Posted Oct 20, 2017
Great place to stay for visiting Disney. Shuttle there very easy and often. Rooms great for family's. Staff very helpful.
Comment from Hotel Management
Nov 10, 2017 by Elodie, Hotel Management
Dear Mandy, Thank you for taking the time to give tour advice. We are glad to read that you have appreciated the room, our staff and the shuttle service. We hope to welcome you again for a next stay. Best regards