I thought the staff was excellent when I arrived, Check-In time was at 4 but I arrived at 11:00am and was able to get the keys early. After that, that’s when the unsatisfactory begins. When I opened the door I immediately saw stains on the walls, carpet, and the sliding door curtains. I told myself no big deal knowing that it’s a rental and other people utilize the place also. So I went to lay down for a bit, pulled the covers on the bed back and chips was on the sheets. Also stains were on the sheets so now I believe that the linen was never changed. After that I couldn’t get a good nights sleep knowing the linen was possibly dirty. The furniture was outdated. I had to go buy batteries for the one television remote that you had to share for all 3 televisions in the so called villa. You only get 1 towel and rag per person. They expect you to empty the trash cans at the end of your stay also. Now the positive, the location was excellent. It was close to many attractions including Disney. The kids loved the pool and I didn’t see any bugs in the room. That’s about all the positives I have. I guess I can’t complain too much considering the price I paid for the room. If I could, I would pay an extra 50 more than what I paid and stay at Magical Memory Villas. That’s where my relatives booked and it was nice and in the same location.