Ratings based on 1,527 Verified Reviews

3.8 out of 5
80% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from mn

Posted Aug 21, 2017
Only spent one night. Everyone was very nice, the room was just fine and the pool was great.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Dear Mike, We appreciate you choosing the Quality Suites Royale Parc Suites, and for taking the time to share your experience with this positive review. While we are sorry your stay was a short one, it is fantastic to hear that you enjoyed our accommodations and amenities, including our outdoor pool area. We hope that the next time you are in town, you can stay with us even longer. Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Family Friendly Hotel

Posted Aug 20, 2017
If you're reading reviews wondering if you should book this hotel, book this hotel. I just returned from a 4 day, 3 night stay and my 5 kids and I absolutely loved it! The hotel staff is very friendly and helpful. Always ready to greet you with a smile. We stayed on the 5th floor which I recommend if you're sensitive to noise late at night as the pool does stay open late (11:00pm). The free morning breakfast may not be the largest but it's tasty, hot and fresh. With different offerings daily. The location of this hotel can't be beat. Super close to old town, Publix, Walgreens and there is a walkway at one of the side entrances/exits of the hotel that leads you to 7-11. Additionally, there are endless food options nearby. The hotel is also a short drive to most parks. I felt very safe at this hotel. As a Mom who traveled alone with her children, I appreciated returning to a safe place. All in all I'd highly recommend.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Dear Doris, It sounds like you and your children made some amazing memories and we're pleased you made us a part of them. It's great to hear that you felt safe, welcome, and well cared for during your stay and that the variety of breakfast options appealed to everyone. We're also happy to see that our location was convenient for you. We look forward to seeing you again the next time you're in the area. Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from long island NY

Loved it

Posted Aug 18, 2017
We had great time , great breakfast , clean rooms. My kids loved it too but I will not buy park ticket from here.
Comment from Hotel Management
Aug 21, 2017 by General Manager, Hotel Management
Dear Aesi, It's a pleasure to hear that you and your family had a great time with us at The Quality Suites Royale Parc Suites. We're happy that our delicious breakfast buffet and clean accommodations were just some of the things you loved about your stay. Thank you for choosing our hotel for your visit to the parks. We hope you had a blast, and we'd love to welcome you back the next time you're in town! Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from Mel, AUS

Awesome hotel with Amazing Staff

Posted Aug 18, 2017
Cannot fault this hotel at all. Amazing staff, great location, breakfast does get busy however there is more than enough and the staff won't leave you hungry! Happy hour with free beer and wine is great after a big day out.! Will definitely return and stay at this same resort.
Comment from Hotel Management
Aug 21, 2017 by General Manager, Hotel Management
Dear Dita, Thank you for choosing to stay with us at the Quality Suites Royale Parc Suites. We are so happy to hear that you enjoyed our amazing staff, great location, plentiful breakfast, and our ever-popular happy hour with free beer and wine! Our guests find the beer and wine a fabulous end to a busy day, and we are glad that you did too! We look forward to welcoming you back as a returning guest when you travel to our area again. Many thanks for the review! Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from Venezuela

Nice location, great staff

Posted Aug 16, 2017
Hotel is located nearby shops and restaurants. They offer free parking and a great complimentary breakfast. The best part of staying here is the great service orivided by all the staff members... no execption. All of them are really kind and friendly people.
Comment from Hotel Management
Aug 17, 2017 by General Manager, Hotel Management
We are so thrilled to hear that you enjoyed your recent stay with us and that our staff provided excellent service all around! Our team at The Quality Suites Royale Parc Suites hopes you experience that kind of hospitality every time you visit. Our ideal location near shops and restaurants is one of the benefits of staying with us. We are glad that the free parking and delicious complimentary breakfast helped make your stay even better. Thank you for taking the time to leave your wonderful feedback. We hope to see you again soon! Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites
2 out of 5
by A verified traveler from Washington, DC

Affordable but very seedy

Posted Jul 21, 2017
Pros: The hotel was convenient to Walt Disney World and shopping, The pricing was fairly priced compared to area competitors until we checked in.
Cons: Guest Relations. Professionalism.
Upon arrival at the hotel, the desk clerk was not helpful. We were not aware of the "suite fees" when booking and paying for our stay, sight un-seen, before we checked it. The fees totaled $55. According to the front desk staff, the hotel only has one suitcase cart and it was not available for usage. I guess it was a bad week for the property. Only one elevator was working. Everyday, our door key cards were "disabled" after walking up four flights of stairs. The room was neat, however it was not clean. The bathroom grout was blackened in front of the stool and there were bugs/crawlers found late night. The ceiling fan and bathroom mirror was missing bulbs. Three of the four days that we stayed, the breakfast meat was canned ham, eggs, bagels, and toast. Not until Sunday, we received, sausage, muffins, juice and frozen waffles. The eatery closed at 9pm, instead of 10:30pm because the worker was tired and she did not receive a break that day.
Comment from Hotel Management
Jul 24, 2017 by General Manager, Hotel Management
Dear Erica, Thank you for your valuable feedback. Please accept our apologies for the issues with cleanliness, maintenance, and service that you dealt with during your visit. Your description of poor guest service is atypical of our normal welcoming atmosphere and we are sincerely sorry that you did not feel well cared for. The problems with pests and poor maintenance in your room are unacceptable for a property of our caliber, and we will be quick to correct them. We are also sorry that our breakfast and resort fee did not meet your expectations. We hope that you and your family were able to find something to start the day with among the options we offered. Allow us to build on the positive aspects of affordability and our location and consider us for a return visit that meets the quality that we strive for. We look forward to serving you again. Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Would stay again, had a great time with my family
Comment from Hotel Management
Jul 13, 2017 by General Manager, Hotel Management
Your five-star rating of The Quality Suites Royale Parc Suites made our day! We're proud to have played a role in making your family's stay an enjoyable one. It's wonderful to know you had such a great time together. Many thanks for your thoughtful compliments and we'd be honored to host you all again. Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites
3 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Vibrant hotel

Posted Jul 8, 2017
The hotel was extremely good value. Breakfast was busy but definitely worth it. Especially when you have 4 kids. Was handy to motorways and a few local shops and food places. The rooms were well set out. And 6 of us were well catered. Although the sofa bed not good for adults in terms of comfort. Fine for kids. Overall a pretty good experience. Think they need to restrict their pool hours a little earlier as the noise from their was pretty loud most nights.
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
Dear Tracey, We can't ask for anything more than for our guests to let us know that they found their stay to be a good value! We're glad that our complimentary breakfast offered a great value and convenience for your family of six, and our rooms provided comfortable accommodations. We do apologize for any inconvenience you all experienced due to noise from the pool area, and we will continue to try and improve and keep that area enjoyable for all of our guests. Thank you again for your feedback, and we would be honored to welcome your family back the next time you are in town. Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites
5 out of 5
Recommended
for Everyone
by A verified traveler from B.

Cool hotel with a happy hour poolside

Posted Jul 7, 2017
This hotel was full of friendly people and we had a big suite that we were very comfortable in. And they offered free happy hour by the pool.
Comment from Hotel Management
Jul 7, 2017 by Bob, Hotel Management
It is so nice to hear that your stay with us was enjoyable on every front especially our facilities and services that exceeded your expectations. This is what we strive to provide to all our guests so I thank you for taking time to appreciate all that we provided to you during your stay. I am glad our location was convenient for you to visit Disney/Universal Studio. Comments like yours let us know we are doing a good job. We hope to see all of you once again at the Royale Parc Suites/Quality Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Room for the price!!!

Posted Jul 4, 2017
Great room for the price!! Loved the space and the kitchenette. Plenty of room for 2 adults and 4 children. Pool was nice and roomy, added bonus for the bar next to it!!! Breakfast was decent and the staff was excellent.
Comment from Hotel Management
Jul 7, 2017 by General Manager, Hotel Management
Thank you for your visit! We're excited that you and your family had everything you needed for a fantastic stay in Orlando. There is nothing better for us to hear than our guests found their stay to deliver a great room at a great price. Our spacious, clean, and affordable accommodations and suite of entertaining amenities make it easy to have a magical time. We're glad you enjoyed the pool and bar! We also thank you for the thoughtful words about our staff, and we look forward to hosting you again! Sincerely, Wade D. Michael, CHA, CMCA General Manager Quality Suites Royale Parc Suites