Ratings based on 636 Verified Reviews

3.8 out of 5
80% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham UK

Great Stay

Posted Sep 9, 2017
Fantastic Value and really enjoyable stay. Rooms were cleaned everyday. Breakfast was great and staff were always polite and helpful making our trip more enjoyable. It's located really close to a supermarket and a variety of restaurants all within walking distance. They offer a free shuttle service to all the parks only downside is the leave at 07:15 so makes the days quite long and tiring especially Magic Kingdom as pickup back to hotel is 23:00 You do have the option of using a taxis service which is extremely prompt and reliable. Hotel is within a 15min drive to Disney and around 25mins to Universal. Kids are 16, 15 and 12 and it was the perfect holiday for us. We definitely preferred the Universal parks but that was for the rides and refillable cups. Thank you for making it such a great holiday. We would happily come back
Comment from Hotel Management
Sep 12, 2017 by kfkenney, Hotel Management
Thank you for taking the time to give us feedback on your stay. We are pleased you enjoyed your stay and looking forward to your next visit with us.
3 out of 5
by A verified traveler

This hotel needs an update/refresh

Posted Sep 9, 2017
There was no hot water in the shower, even at 4:30 in the morning. Requires a repaint, new carpets, rooms smelt musky. Hotel hot breakfast was Ok, Scrambled eggs, sausage, pancakes, waffles, toast, fruit, cereal, coffee, tea, and juice.
Comment from Hotel Management
Sep 12, 2017 by kfkenney, Hotel Management
Thank you for your comment. We will share them with our departments and our management.
4 out of 5
Recommended
for Everyone
by A verified traveler

Low cost hotel close to Animal Kingdom

Posted Sep 5, 2017
Good location and very reasonable cost. Rooms a little dated and beds aren't very comfortable but I would probably do it again.
Comment from Hotel Management
Sep 6, 2017 by kfkenney, Hotel Management
Thank you for your comments. We are happy you enjoyed your stay.
3 out of 5
by A verified traveler from Toronto, Ontario

Nice Hotel, but I couldn't get over Moldy Smell.

Posted Sep 4, 2017
Pros: Good Food for Breakfast. Friendly Staff.
Cons: Moldy smell needs to be addressed, Both rooms we had during our stay were the same, and they were at opposite ends of the hotel. Decor upgrade.
Location: Very easy to get to Magic Kingdom from this location, one of the reasons I chose this hotel.
At first glance the room was what I expected for the money, but upon further inspection I found the smell unappealing. It was a Moldy smell everywhere in the room. And when I took my shoes off in the room I found the carpet had a wet feeling, not soaking to my feet but wet just the same. I spend three nights here over a period of about 8 days, and I don't think I will ever come back. The food for breakfast was very good, my family enjoyed the Mickey Waffles and the very good selection of breakfast items. Staff were great and did all they could to help us out while we visited here.
Comment from Hotel Management
Sep 6, 2017 by kfkenney, Hotel Management
We'll work hard to correct the issue you experienced during your stay. Thank you for taking the time to let us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, Fl

Great hotel!

Posted Sep 4, 2017
Close to Disney, but an extremely close to Animal Kingdom to get there through the back roads!! Nice hotel! I've stayed here twice and both times have been great stays!!
Comment from Hotel Management
Sep 6, 2017 by kfkenney, Hotel Management
Thank you for your comments and rating. We are pleased you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Disney Stay

Posted Sep 4, 2017
Very pleased with the room and heated pool. And it was close to Disney
Comment from Hotel Management
Sep 8, 2017 by kfkenney, Hotel Management
Thank you for staying with us. We hope you will visit us again.
3 out of 5
by A verified traveler from Winnipeg

OK for 1 night...

Posted Sep 4, 2017
This is more like a motel than a hotel. Not as bad as a Motel 6, but not a place for a family bigger than 4 or hoping to stay more than a couple of nights tops. Guy at the front desk was super polite!
Comment from Hotel Management
Sep 6, 2017 by kfkenney, Hotel Management
Thank you for letting us know of your experience at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from NewYork

Posted Sep 3, 2017
I would def recommend it and I would definitely come back. The staff was very friendly. The hotel was clean and close to everything.
Comment from Hotel Management
Sep 6, 2017 by kfkenney, Hotel Management
Thank you for your comments. We are glad you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Great location and price

Posted Aug 25, 2017
We had booked another hotel before booking this one, and are so glad we changed our reservation. The room was nicer than we expected, and bigger as well. The bathroom was very nice and clean and we had plenty of space for luggage. Overall not only did this hotel save us from another worse place, but we would definitely stay again as the location is fantastic.
Comment from Hotel Management
Aug 25, 2017 by kfkenney, Hotel Management
Thank you for your comments and we are pleased you enjoyed your stay with us. We hope you will visit us again on your next visit to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

A Great Place To Stay

Posted Aug 24, 2017
Pros: Clean and comfortable, good breakfast, friendly staff, and Great Value
Cons: Totally pleased
Location: Close to Disney, Souvenir Shops, Restaurants, Walgreens, and convenient to everything.
My wife and I took four of our grand daughters to Disney and what a great choice we made to stay at the Clarion Maingate. This hotel is close to Disney and we all loved it. You can not beat the value of the price anywhere in the area, The staff were so friendly. The breakfast had something for everyone with good selection of food. I loved the Mickey Mouse waffles. Maid service was spot on! Highly Recommend and would definitely stay again.
Comment from Hotel Management
Aug 28, 2017 by kfkenney, Hotel Management
We are happy you enjoyed your stay with us. We hope you will visit us again soon.