Outdoor pool, sun loungers

Reviews of Rodeway Inn Davenport-Champions Gate

2 out of 5
Rodeway Inn Davenport-Champions Gate
2425 Frontage Rd, Davenport, FL

Reviews

6.0
Rating 10 - Excellent. 175 out of 1002 reviews" "
Rating 8 - Good. 209 out of 1002 reviews" "
Rating 6 - Okay. 205 out of 1002 reviews" "
Rating 4 - Poor. 169 out of 1002 reviews" "
Rating 2 - Terrible. 244 out of 1002 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Persio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 15, 2024
Dear guest, where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again. Sincerely,

10/10 Excellent

Nicolas Bona Junior

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick service
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 10, 2024
I recently experienced and it was outstanding! From the impeccable quality to the exceptional service, every aspect exceeded my expectations. The staff was friendly and knowledgeable, and the pricing was reasonable. I highly recommend a definite 5 out of 5 stars!

2/10 Terrible

Chedline

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They should just close this nasty place down
Response from Hotel Management on Apr 6, 2024
We apologize for the disappointment you experienced during your stay. Your feedback is invaluable, and we're taking immediate action to address the issues you raised. We strive for excellence and hope for the opportunity to restore your faith in us. Please reach out if you'd like to discuss your concerns further.Sincerely,

4/10 Poor

Tara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was falling apart. Nothing worked. Very sketchy area. Not for families. Smelly. Extremely dirty
Stayed 3 nights in Apr 2024
Response from Hotel management on Apr 6, 2024
I'm sorry to hear that your experience at the hotel was not up to expectations. A rating of 5 out of 5 indicates significant areas for improvement. Could you please provide more details about your stay and what aspects of the hotel you found lacking? This information can help potential guests and the hotel management understand your concerns better.

2/10 Terrible

Ulrich

Disliked: Cleanliness, staff & service, property conditions & facilities
Good Morning, we made reservations for a hotel room spanning from 04/01-04/05 We were unable to make it on 04/01 but tried to check in yesterday. We were informed by hotel that the room was not longer available and the reservation was cancelled We have to book a room again but they charged us $ 88 instead $ 55. We were never notified of any cancellation or emailed in regards to the reservation . We would Kindly request a refund for the charge belonging for Itinerary # 72795094657624 Thank you in advance, Sincerely, Ulrich Hegi Hegi Construction Inc
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 8, 2024
We apologize for the inconvenience you experienced with your reservation. We are currently investigating the situation and will work to resolve it promptly. Please provide your contact information so we can assist you further with your refund request.Best regards,

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
It's cheap and clean. Staff are friendly and you get what you pay for.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 4, 2024
Thank you for your positive feedback! We're glad you enjoyed your stay with us. We appreciate your support and hope to welcome you back soon.Best regards,

10/10 Excellent

Johnny

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 3, 2024
Dear Johnny, where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again. Sincerely,

6/10 Okay

Mark, Scottdale

Traveled with group, Traveled with pets
Disliked: Amenities, property conditions & facilities
If you are needing a hotel for 1 night due to traveling then this one will work. There are people living in it and the property is being renovated... our room was ok and it was very convenient for us to stay there and it was dog friendly and was only $80...
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 26, 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience at our hotel did not meet your expectations. We take all feedback seriously and will use your comments to make improvements to our service.If there are any specific issues that you would like us to address, please let us know so that we can work to resolve them. We value your feedback and hope to have the opportunity to welcome you back in the future and provide you with a better experience.Thank you for choosing to stay with us.Sincerely,

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
I recently experienced [product/service] and it was outstanding! From the impeccable quality to the exceptional service, every aspect exceeded my expectations. The staff was friendly and knowledgeable, and the pricing was reasonable. I highly recommend [product/service] - a definite 5 out of 5 stars!

6/10 Okay

Gerardo

Liked: Staff & service
Disliked: Property conditions & facilities
Floor dirty, smell someone smoke in the room. Night table has burned marks around the edge of the night table. People hanging out. Late at night after midnight . So secure security. Could not sleep.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 20, 2024
Sounds like your stay was far from ideal. Dirty floors, smoke smells, burnt marks, and security issues can really ruin the experience. It's important to address these concerns with the hotel management so they can improve. If you need help finding a better place to stay in the future, just let me know!

2/10 Terrible

francis

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
People were standing in the hallway smoking pot and loud at 1am. TV monitor didnt work, you could hear but not see the screen. Towels had stains on them. Definitely not worth the $$ but when its the only room left around I guess thats what you get
Stayed 1 night in Feb 2024
Response from Hotel Management on Mar 13, 2024
Thank you for sharing your feedback with us. We're deeply sorry to hear about the multiple issues you encountered during your stay. Your experience certainly falls short of the standards we strive to uphold.We apologize for the disturbance caused by individuals smoking in the hallway and creating noise late at night. We take such matters very seriously and will reinforce our policies to ensure a peaceful environment for all our guests.Additionally, we regret any inconvenience caused by the malfunctioning TV monitor and the condition of the towels. This is not the level of quality we aim to provide, and we will investigate these matters promptly to prevent similar occurrences in the future.We understand your frustration with the overall value of your stay, especially given the circumstances. We appreciate your understanding and patience.Please know that your feedback is invaluable to us, and we will take every necessary step to address the issues you've raised. If there's anything we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to us directly.Thank you for bringing these matters to our attention.Best regards,

2/10 Terrible

Helder

Stayed 4 nights in Feb 2024
Response from Hotel Management on Apr 1, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience at our hotel did not meet your expectations. We take all feedback seriously and are truly disappointed to hear that your stay fell short of the standard of excellence we strive to provide. Please know that we are committed to addressing the issues you've raised to ensure that they are promptly resolved and do not occur in the future.We would greatly appreciate the opportunity to discuss your concerns further and learn more about your experience. If you would be willing to provide additional details, please feel free to contact us directly at contact information.Once again, we apologize for any inconvenience you experienced and hope to have the opportunity to regain your trust on a future visit.Warm regards,

2/10 Terrible

Shane

Disliked: Staff & service, property conditions & facilities
This property is sadly misrepresented by the pictures posted online. You would think you have a chance at a decent hotel at a decent price… the hot tub in the pictures is now a flower garden, the rooms smelled of smoke, our bathroom lights and fan did not work and there was no handle to turn the shower on. We stayed 5 nights… no new towels and the room was never serviced. Trash and towels are your responsibility. Three times we were told new towels were coming… in finally got my own. You want cheap… you got it. Bring your own towels! Pool and hot tub, non usable. Pool was never unlocked…
Stayed 5 nights in Mar 2024
Response from Carmen Miranda on Mar 8, 2024
We are truly disheartened to learn about your recent experience at our property. Please accept our sincerest apologies for falling short of your expectations.We understand the importance of accurate representation and the comfort of our guests. It's distressing to hear that the condition of our facilities did not meet your standards. Rest assured, we take your feedback seriously and are actively addressing the issues you've brought to our attention.Regarding the discrepancies in our amenities and the maintenance issues you encountered in your room, we are currently investigating and taking immediate steps to rectify these matters. It's unacceptable that you experienced challenges with the functionality of your room and the cleanliness of our facilities. We're committed to ensuring that all our guests receive the high-quality service they deserve.Please know that your feedback has been shared with our team to prevent similar situations from occurring in the future. We sincerely apologize for any inconvenience this may have caused during your stay.We would appreciate the opportunity to regain your trust and welcome you back for a much-improved experience. If you're willing to give us another chance, please reach out to [contact information] so we can make the necessary arrangements to ensure your next visit exceeds your expectations.Thank you for bringing these issues to our attention. Your feedback is invaluable in helping us improve and provide better service to our guests.Warm regards,Hotel Management

2/10 Terrible

Selinet

Disliked: Cleanliness, staff & service, property conditions & facilities
Never ever again
Stayed 4 nights in Feb 2024
Response from Rodeway Inn on Mar 6, 2024
Sorry your was not happy with your stay.

2/10 Terrible

Nicholas, Cedar Rapids I

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off check in was the best part about this stay. I am glad I go this place for cheap for one night cause it was not good. Got into my room and there was no tv, no pictures on the wall but just the spot the previous ones were painted around, and the upper door latch was busted off so only had the dead bolt. The room smelled like smoke and other things. The bed was comfortable I will give them that. I understand if they are remodeling a room but why in the world would you put someone in it. There was still drywall mud all over the ceiling and was just a disaster. Since they also allow tenants the people next door were loud with there Tv and the walls are super thin. Luckily I got In later the. Expected so only had to sleep there so did not even complain to them as they were kind of rude during check in. If you can I would avoid this one until it’s cleaned up a little. You know when people are all outside when you pull up it’s more then just a hotel. I don’t like to do ratings as I know places try there best but this place was extremely lacking.
Stayed 1 night in Mar 2024
Response from Carmen on Mar 6, 2024
Dear Nicholas, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would appreciate the opportunity to discuss your experience further. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Sincerely, Carmen @ Rodeway Inn & Suites Management.”

8/10 Good

roy chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very clean a little retro 70s
Stayed 1 night in Feb 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Dear Roy,We appreciate your choice to stay with us and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

10/10 Excellent

Charles, Haines City

Stayed 7 nights in Feb 2024
Response from Rodeway Inn on Mar 6, 2024
Thank you

6/10 Okay

Michael

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Hard to be too critical because its an older place with decent rates in an area thats way too expensive for what you get. Theres a place in the world for low budget motels and this one of them.
Stayed 1 night in Feb 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Dear Michael, Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service and hotel. We would be even more grateful if you could give us your feedback to let us know what we could do to make your experience better. Have a great day. Sincerely, Carmen @ Rodeway Inn & Suites Management.”

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Carmen Miranda on Feb 21, 2024
Thank you Marlon.

10/10 Excellent

loima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Carmen Miranda on Feb 21, 2024
Appreciate your review

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty, staff including the owner were not friendly but rude and of no help. The microwave did not work, the ironing board was broken, there were roaches our entire stay. Including a dead one on my 2 year old daughter’s pillow when she woke up. Housekeeping didn’t even clean the rooms, not sure why they get paid. Very stingy with the towels. They were 5 of us staying and only got 2 full size towels at a time. When they would bring what they called clean towels they would tell us to toss the old ones in front of our door. The internet is very poor!! And they also advertise free breakfast which they no longer have. We even called to make sure and the person at the front desk told us yes. The heater in the rooms also gave us problems and wouldnt heat the room at times and would just blow cold air even on the heat temp. Overall I give this hotel and the staff a 1 out of 5. I would never ever stay in this hotel. Oh and not to mention when I spoke with the owner about the roaches and the other issues he told me to leave the hotel which is super unprofessional. He then promised a 1 night refund and when Expedia tried to reach them they wouldn’t answer and then finally told Expedia no he wouldn’t give a refund. Horrible experience. DO NOT STAY HERE!!!!!
Response from Carmen Miranda on Feb 21, 2024
Sorry you had this experience. Management will work to correct issue.

2/10 Terrible

Martha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty full of watches. Nobody came to clean. I did my own garbage and my own cleaning.
Stayed 8 nights in Feb 2024
Response from Carmen Miranda on Feb 21, 2024
Sorry you experience this issues. Management is working very diligent too have this resolved

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2024
Response from Carmen Miranda on Feb 21, 2024
Thank you David

4/10 Poor

Antonio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches, none working toilet
Stayed 2 nights in Feb 2024
Response from Carmen Miranda on Feb 21, 2024
sorry you had this issue. Management will work on this.

4/10 Poor

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Garbage outside By the staircase all night and morning. Beds were uncomfortable
Stayed 1 night in Feb 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Hi Elizabeth,Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

8/10 Good

Eric

Business traveler, Traveled with partner
Liked: Staff & service
Good location
Stayed 1 night in Feb 2024
Response from Carmen Miranda on Feb 21, 2024
Glad you enjoy your stay

4/10 Poor

Lorraine

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for... Cockroaches, mold, and what appeared to be pubic hair on the sheets were the things that has this motel on the list of places i will never go back to. When I told the lady at the desk, she seemed not surprised at all, like she has heard it a million times. I feel like this property has the potential to be a nice place if they invest a little into it.
Stayed 1 night in Jan 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Hi Lorraine, Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

2/10 Terrible

Colin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not let my dog stay there!
Stayed 1 night in Jan 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Hi Colin, Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

2/10 Terrible

Laurence

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old, worn, did not have the King bed contracted-gave us 2 full beds instead.
Stayed 1 night in Jan 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Hi Laurence,Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

2/10 Terrible

Rocio, Lake Worth

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The place say that is breakfast included and we go in the morning to eat the breakfast they say that have more that 3 months that not serving breakfast
Stayed 1 night in Dec 2023
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Hi Rocio,Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

2/10 Terrible

Leoneida

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived the front desk lady was super nice but when I checked in, my sheets were not cleaned because when I lifted the sheets, there was black fur-like stuff inside my bed sheets, there was also what appeared to be sperm on the skirt of one of the beds, the lock for my door was broken and I felt very unsafe for in the morning, someone was playing with my door knob. I saw many white vans and random men walking around in the wee hours of the night. It felt very unsafe and uncomfortable. I will not be returning.
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Dear Leoneida, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would appreciate the opportunity to discuss your experience further. Your satisfaction is of utmost importance to us, and we hope to regain your trust on future visits. Sincerely, Carmen @ Rodeway Inn & Suites Management.”

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stop or Stay here
When we booked the location they indicated there was a free breakfast. When we arrived at the Motel they told us they do not serve breakfast, that the web site has not been updated. We stay two days. No trash pick up no cleaning of the room. The toilet was clogged up had to clean up toilet water from the floor.
Ceiling broken with plaster falling down
Stayed 2 nights in Jan 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Dear David, Thank you for sharing your feedback about our rooms. We apologize for the inconvenience you experienced during your stay. Maintaining a well-equipped facility is important to us, as well as non smoking rooms and we appreciate your comments. We are currently updating our rooms equipment to ensure a more enjoyable experience for our guests. We also looking in the near future to add breakfast for all our guests. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable. Warm regards, Carmen @ Rodeway Inn & Suites Management.”

6/10 Okay

Bradley

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Hi Bradley,Thank you so much for the rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. Can you please provide feedback in details? We want to know what else we can improve to make your future stay better. We look forward to having you back with us!

6/10 Okay

Glen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly and helpful, but the location is a bit isolated, and the nearby food options are fast-food places.
Stayed 7 nights in Jan 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Dear Glen,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We apologize for this bad experience. We would be even more grateful if you could give us your feedback to let us know what we could do to make your experience better. Have a great day.

8/10 Good

Edwin J. Gascot

Stayed 2 nights in Jan 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Dear Edwin,Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. Can you please provide detailed feedback to help us improve your future stays? We look forward to having you back with us!

4/10 Poor

ANN

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
one of the reasons we stayed here was because it’s said breakfast was included when I booked the reservation online it stated breakfast was included.When we arrived we found out they aren’t doing breakfast, the recently bought the hotel and were not ready to provide that service. The room was pretty good, except the shower curtain rod was broken and you couldn’t close the shower curtain.
Stayed 1 night in Jan 2024
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Dear Ann, Thank you for sharing your feedback about our rooms and breakfast not provided. We apologize for the inconvenience you experienced during your stay. Maintaining a well-equipped facility is important to us, we appreciate your comments. We are currently updating our rooms equipment to ensure a more enjoyable experience for our guests and hopefully we can also start providing breakfast as well. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable. Warm regards.

4/10 Poor

Vivian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property looks very worn down. The bathroom even needed new caulking around the bathtub cause you can see the mildew all around the tub. The staff was nice. I don’t think it’s upto them per say.

2/10 Terrible

Venkatesh

Stayed 7 nights in Dec 2023
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Hi Venkatesh, TThanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

10/10 Excellent

Jeniffer

Stayed 1 night in Dec 2023
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Dear Jenifer,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again"Sincerely, Carmen @ Rodeway Inn & Suites Management.”

6/10 Okay

Maria Victoria

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Maltesh

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches in the room. Breakfast mentioned in description but was not provided and they simply shrugged off. Hair dryer not working. No face tissues. Refrigerator was leaking water. Coffee machine had cockroaches.
Stayed 2 nights in Dec 2023

8/10 Good

Carla

Stayed 2 nights in Dec 2023
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Dear Carla,Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.

8/10 Good

Owen

Liked: Room comfort
Not fancy but excellent location.
When reservation was made it was still a Days Inn hotel. Then it got sold to another company (Choice Hotels) and my reservation was not on their system. Since I got a hard copy on a PDF file they booked it on the spot. I got locked out of my rood two nights in a row. First they did not programmed the correct amount of nights I was staying. The second time it was because they changed all the rooms to news locks but did not bother to contact guests about the change. The room was simple and dated but nothing was broken and it was fairly clean. Microwave, refrigerator and furniture was was clean and in working order. Bed was a little soft to my taste but it was comfortable. Pillows were nice. Plenty of parking space and excellent location near highways, gas, restaurants and shopping malls.If you're looking for someplace simple for staying the night this this place will do.
Stayed 3 nights in Dec 2023

4/10 Poor

Odalys

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala coordinación, en remodelación y no desayuno
Stayed 2 nights in Dec 2023

2/10 Terrible

Kanika

Stayed 5 nights in Dec 2023
Response from Carmen & Rodeway Inn management on Mar 6, 2024
Hi Kanika, Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, we appreciate it.

2/10 Terrible

Alexander, MIAMI

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is dirty, rooms are humid and dirty as well, I had to leave and find another hotel. I preferred to lose my money than stay in that place
Stayed 2 nights in Dec 2023

8/10 Good

Diogenes

Stayed 5 nights in Dec 2023

2/10 Terrible

Rocio, Lake Worth

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not clean and the sad part is that said they have breakfast included and is not .. the front desk staff says that 3 months ago is not serving breakfast. Very disappointed with this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place. There were rooms that were working on them. The one we stayed in had some things that had to be changed. But we were able to rest.
Stayed 1 night in Dec 2023