Ratings based on 1,063 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Ten minutes from magic kingdom

Posted Jul 22, 2017
This hotel is more like a motel, maybe 60 rooms.very quiet resent vacationers here.our room was very clean and up to date had small microwave refrig .clock .phone.plenty of pot lets for you electronic stuff.the area has a small free breakfast.hot eggs. Biscuits and gravy. Make you own waffle etc....the pool is small but plenty of room for about 20 people..its about 35 m intues from airport..its close to publix and many stores to eat etc.well worth the cost .most of all it was very quite. 10 minutes or so from some amusement area called old town.room has small digital safe. What can I say very nice small place.just bring a GPS device and you can't get lost anywhere.
Comment from Hotel Management
Jul 24, 2017 by Sharon, Hotel Management
Dear Jo, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. We look forward to welcoming you back to our hotel in the near future.
1 out of 5
by A verified traveler

Bad News All Around

Posted Jul 19, 2017
This hotel was meant to be a couple night stay for my wife and I, but we ended up cancelling the 2nd night after the horrible experiences of the 1st night. Unkept bathroom with leak in shower head, loud neighbors with cars parked right outside the 1st level rooms. Any car lights turned on shine directly into your room...even at 2am with curtains pulled! The beds have old spring based mattresses that have not be replaced/updated in years and are extremely uncomfortable. Walls are paper thin, so tv & other noises are completely audible all around. I typically am pretty easy going when it comes to situations gone wrong, but with this place, I can't say anything positive. I strongly encourage to THINK TWICE before booking!
Comment from Hotel Management
Jul 21, 2017 by Sharon, Hotel Management
I'm sorry that your room did not exceed your expectations. Thank you for your feedback as it will help us to be better in the future. Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Decent hotel near Disney

Posted Jul 17, 2017
Pros: - Decent rooms - Clean - Weekend staff was good. - Breakfast not the greatest but it was something - Wifi was alright as well.
Cons: Everything was alright (except the rude lady welcoming us and the Disney driver). Pickup time should be 11 so people could enjoy Disney.
Location: Location nothing special. Its on a highway and Uber is needed for food.
- No shuttle bus from the airport. Which is fine, they asked for $70 for the disney guy to come (no thanks). We called uber for $35. - Got to the hotel at around 11 am and the person in the reception desk gave me the weirdest/rudest look on her face and said "you are here to check in?". Charged us $20 for early check in. - Disney "shuttle" (it's actually an SUV with 7 seats crammed) guy was weird... the whole way to Disney he was telling us his "prices". Went on about how if we are late its $20 and such. Also went on about how Uber drivers are sketchy. He is an uber driver as well, but he claims he was the exception. - He was 20 minutes late to pick us up (pick up time is at 9 am) and the hotel and him said pick up at Disney is at 10 pm. - We got to the guy at 10:08 pm and he had the ugliest look on his face and he told us "I called the hotel to see if you were there because I was about to leave". We waited 20 minutes for him but he cant wait 8. As well there was a kid in the front seat listening to music and another kid in the back seat doing the same. Seemed a bit sketch to us because we didn't know who they were (probably his kids). My mother who needs the front seat (because of health problems) had to sit in the back and she was uncomfortable the whole time and felt the effects of it throughout our stay. Took Uber to the parks the rest of the trip for more comfort and less awkwardness from a rude driver. SUGGESTION: Change the driver and pick up time to 11 pm.
Comment from Hotel Management
Jul 19, 2017 by sharon, Hotel Management
Dear Chris, Thank you for staying with us. I'm sorry that your experience with our driver didn't exceed your expectations. Thank you for your feedback as it will help us to be better in the future.
2 out of 5
by A verified traveler from Washington DC

Posted May 17, 2017
Bad smell in the room. The towel is out of date and not comfortable. The ded is very small and too soft. Breakfast is bad.
Comment from Hotel Management
May 19, 2017 by sharon, Hotel Management
Dear Jackie, I'm sorry that your room was less than perfect. All of our beds are either Queen size or King size. Your feedback will help us to be better in the future. Thanks for staying with us.
4 out of 5
by A verified traveler

overnite stop

Posted May 12, 2017 on Hotels
good hotel for short stay, bit far from most amenities but quieter too. close to main road, and price good, room clean, staff good
Comment from Hotel Management
May 16, 2017 by Sharon, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. We hope to welcome you back to our hotel in the near future.
2 out of 5
by MARIA

Hard like a rock

Posted May 4, 2017 on Hotels
UNCOMFORTABLE BED.
Comment from Hotel Management
May 8, 2017 by Sharon, Hotel Management
Dear Maria, Thank you for staying with us. I'm sorry our bed did not exceed your expectations. Your feedback will help us to be better in the future.
3 out of 5
by Lee

Just ok

Posted May 4, 2017 on Hotels
Carpet had spills on it. Walls had various liquids and food on it.
Comment from Hotel Management
May 8, 2017 by Sharon, Hotel Management
Dear Lee, I'm sorry that your room was less than perfect. Your feedback will help us be better in the future. Thanks for staying with us.
4 out of 5
by Zhen Zhen

Posted May 2, 2017 on Hotels
Comment from Hotel Management
May 4, 2017 by Sharon, Hotel Management
Dear Zhen Zhen, Thank you for staying with us. We look forward to welcoming you back to our hotel in the near future.
3 out of 5
by lourdes

Posted May 2, 2017 on Hotels
Comment from Hotel Management
May 4, 2017 by Sharon, Hotel Management
Dear Lourdes, Thank you for staying with us. Your feedback will help us to be better in the future.
3 out of 5
by A verified traveler

Posted Apr 20, 2017 on Hotels
The staff were helpful and it was useful having the shuttle service to the Disney Parks. The room was adequate but rather damp smell present.
Comment from Hotel Management
Apr 24, 2017 by Sharon, Hotel Management
Thank you for staying with us. Your feedback will help us to be better in the future.