Ratings based on 1,586 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Great place! Great room and amenities. Room service was great.
Comment from Hotel Management
Dec 11, 2017 by Reunion Resort, Hotel Management
Thank you for sharing the highlights of your stay! We are delighted you had a wonderful time and we hope to welcome you back to Reunion Resort in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2017
Very convenient for Disney. Our kids loved the water park. Great place to stay for families. Our 3-BR villa provided everyone some privacy and respite from the Disney theme parks. We’ll be back!
Comment from Hotel Management
Nov 24, 2017 by Reunion Resort, Hotel Management
Dear Carly, Thank you for sharing the highlights of your stay! We are delighted you had a wonderful time and we hope to welcome you back to Reunion Resort in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler from miami, fl

Nice resort

Posted Nov 24, 2017
Our stay overall was very good. Amenities were great for kids w a water park and kids park. All star was very nice. Only complaint would be on service - we were told of bottle of wine at check in and had to go back and ask for it later and requested housekeeping at certain time when we’d bd out of room that didn’t occur. Otherwise, nice property and nice people.
Comment from Hotel Management
Nov 24, 2017 by Reunion Resort, Hotel Management
Dear Greg, Thank you for being our guest! We apologize for the inconvenience of having to go back to the front desk to ask for your complimentary bottle of wine as you should have received it upon check-in . We are addressing this, along with the housekeeping issue you experienced, with our team so it doesn't occur in the future. We hope you enjoyed all other aspects of your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, CT

Spacious Villa with 2 Balconies!

Posted Nov 15, 2017
Everything about our stay was fantastic. The staff is very friendly and the Villa was perfect with more than enough space. Very clean and they pay attention to detail. Would highly recommend for anyone traveling to the Orlando area!
Comment from Hotel Management
Nov 15, 2017 by Reunion Resort, Hotel Management
Dear John, Thank you for sharing the highlights of your stay! We are delighted you had a wonderful time and we hope to welcome you back to Reunion Resort in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maplewood NJ

Beautiful and Modern resort.

Posted Nov 13, 2017
Thanks to Expedia VIP and low season, we were upgraded to a 3 bedroom townhouse. Kitchen had all the amenities needed, felt at home. The water park was great for my 11 and 6 year old. Skipped all the parks this trip and it was worth it.
Comment from Hotel Management
Nov 13, 2017 by Reunion Resort, Hotel Management
Thank you for being our guest and for your kind words. We are delighted you enjoyed everything from the spacious accommodations to the water park. Your feedback is appreciated and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kings Park, NY

Perfect place for family to stay.

Posted Nov 12, 2017
Pros: Nice, clean rooms, good size. Perfect heated swimming pools and excellent water park. Close to all Orlando parks. Tennis courts, golf.
Cons: All perfect.
Location: Perfect heated swimming pools and excellent water park. Close to all Orlando parks. Tennis courts, golf.
Nice, clean rooms, good size. Perfect heated swimming pools and excellent water park. Close to all Orlando parks. Tennis courts, golf.
Comment from Hotel Management
Nov 13, 2017 by Reunion Resort, Hotel Management
Dear Dariusz, Thank you for sharing the highlights of your stay! We are delighted you had a wonderful time and we hope to welcome you back to Reunion Resort in the near future!
4 out of 5
Recommended
for Families
by A verified traveler from Miami, fl

Staff needs improvement

Posted Nov 10, 2017
Pros: Cleanliness
Cons: Staff
I love staying at this hotel and most of my stays are always great. this time however, i was disappointed with the staff. The girl that checked me in seem bothered to be checking me in as she was busy doing other stuff with some cards. Not even a hi came out of her mouth. i was not given a room as it was not ready and was been cleaned. I was told it would be ready soon and I would get a call and I never did. I called around 6 PM and was told my room was not ready and so I was going to another unit and I had to go back to the front desk and get new keys. That's not a problem, the problem it's that I never got that call. My only great experience was when I ordered room service, the lady that took my order was super nice and helpful.
Comment from Hotel Management
Nov 13, 2017 by Reunion Resort, Hotel Management
Dear Heather, Thank you for being our guest and for sharing your honest feedback with us. We are very sorry for the inconsistencies in service you received and we will share your feedback with our team. We hope for the opportunity to be of service to you in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Rhode Island

Quick get away!

Posted Nov 8, 2017
Pros: We love the location, pools, and the roof top restaurant.
Cons: The unit we stayed in is probably ready for a renovation in the next couple of years.
Location: Everything is 5-10 minutes away....great location for us.
We love this property it is close enough to all the attractions but far enough away to stay out of the congestion of Disney. It is easy to get to the market and everything you need for your stay. This is our forth stay here.The water park is good and large enough for everyone. We will come back again.
Comment from Hotel Management
Nov 8, 2017 by Reunion Resort, Hotel Management
Dear Randy, Thank you for being our guest and for your kind words. We are delighted you enjoyed everything from the pools to the restaurants. Your feedback is appreciated and we look forward to welcoming you back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice alternative location for Orlando theme parks.

Posted Nov 5, 2017
Pros: Quiet, comfortable, away from all the crowds in Orlando.
Cons: N/A
Location: One exit away from Disney, grocery store just around the corner from the property.
Checked into a one bedroom villa suite only to find the previous guest luggage still in the room. Called front desk and they promptly met us at the room, apologized for the confusion and brought us to a beautifully appointed 3 bedroom suite. Overall great stay.
Comment from Hotel Management
Nov 6, 2017 by Kelsey Manning, Hotel Management
Thank you for recently staying with us at the Reunion Resort. We value each guest, as we know that you have a choice when deciding where to stay while here in Orlando on business or pleasure. We truly appreciate knowing about our guest’s experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Beautiful property but far away from the action

Posted Nov 2, 2017
Pros: The room and the restaurants
Cons: Towels at the pool, a breakfast outlet - even if just a coffee shop. Instructions for the in room coffee pot -e.g how much water for the package.
Location: Location is remote from Disney. There is a Publix close by. Heading towards the Omni there are fast food chains and other retail stores.
Resort is isolated. Close to the Omni Championsgate. Getting in the property can be tricky because there are only a few entrances that guests can enter - the others are owners only. So if you are googling to get to resort it can be tricky. The restaurants on property were all fabulous - the filet mignon egg roll at Eleven was delicious. Forte - the Italian restaurant was delicious and the Sushi at the Lobby bar is amazing. The restaurants lack ambience but the food was delicious. Only negative comments I have are that there was no food outlet available for breakfast and there were no pool towels. Housekeeping was the best I have ever encountered.
Comment from Hotel Management
Nov 2, 2017 by Reunion Resort, Hotel Management
Dear Sharon, Thank you for being our guest and for your kind words. We are delighted you enjoyed everything from the restaurants to the service. We apologize for the lack of pool towels during your stay and that you were unable to locate a food outlet for breakfast. The Clubhouse next to the Grande offers breakfast 7 days a week. Your feedback is appreciated and we look forward to welcoming you back!