Ratings based on 329 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
It was really comfortable I love Orlando and the cold weather for New years
Comment from Hotel Management
Jan 16, 2018 by TRODOS, Hotel Management
Thank you for taking the time to review our Tuscana Resort. We are glad you were comfortable in one of our spacious condominiums. We look forward to having your as our guests again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from tuscarora, new york

Very nice resort and location

Posted Dec 23, 2017
22 of us came here, got a 2 bedroom unit and a 3 bedroom unit. Very awesome
Comment from Hotel Management
Jan 2, 2018 by TRODOS, Hotel Management
Thank you for taking the time to make the nice comments about your stay. We are glad your group had plenty of room in spacious units. We look forward to seeing you again soon!
4 out of 5
by A verified traveler from New Orleans

Night in Orlando

Posted Dec 20, 2017
Pros: location
Cons: front desk helpfulness
Location: shopping and eating nearby
Front desk was undermanned during the evening and then not the most helpful. we had issues with the door lock and with the TV - the service tech was great - he did a super job.
Comment from Hotel Management
Jan 2, 2018 by TRODOS, Hotel Management
Thank you for taking the time to let us know about your recent stay. I have shared your comments with our executive team for review of staffing levels during busy times. We are glad our service tech did a great job for your issues with the TV and lock. We hope you will be able to visit with us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Family get together for Christmas

Posted Dec 11, 2017
Pros: Family
Cons: Don't let the owner of the bar get drunk and run everyone out.
Location: We went to Universal Studios and it was a short drive back.
We had a large group (32 people) so it was nice for us all to have rooms in the same place. We tried to go to the bar by the pool on the last night and the owner of the bar was drunk and told us that we had to leave because we had a beer in our hand. Which was almost empty and we were planning on buying more at the bar. But he would not listen just kept telling us we had to leave or he would call the police. He was in our faces and really wanted to fight. The bartender apologized to us as we were leaving because the night before we were there and everything was fine. She lost out on a bunch of tips. This is probably the reason that we would not be back. But the rest of the stay was fine. SORRY THAT YOU WILL NOT POST THIS BECASUE HE IS A PROBLEM.
Comment from Hotel Management
Dec 18, 2017 by TRODOS, Hotel Management
We are sorry you had an unhappy experience at the pool bar. The restaurant is leased from the property but we will make sure they are aware of this situation as it reflects poorly on the property and this something we will not tolerate. We hope you will give us another chance the next time you are in our area.
5 out of 5
by Joe from Orlando

My comfort

Posted Oct 20, 2017 on Hotels
Great
Comment from Hotel Management
Oct 26, 2017
Hello Joe! Thank you for taking the time to leave us a 5-star review. We’re happy to know that you were comfortable with us during your vacation. We hope to be able to welcome you again in the future!
5 out of 5
by Gerald

Great stay

Posted Oct 19, 2017 on Hotels
convenient, clean and inexpensive
Comment from Hotel Management
Oct 26, 2017
Hello Gerald! It’s wonderful to know that you enjoyed our clean accommodations and overall stay with us. We enjoyed your company and hope to welcome you back in the future. Thank you for your 5-star review!
5 out of 5
by Not Provided

Posted Oct 16, 2017 on Hotels
Our stay at Tuscaba was excellent. We will be coming back.
Comment from Hotel Management
Oct 26, 2017
Hello and thank you for taking the time to leave us a great review. It’s wonderful to hear that we met your needs during you vacation and we’ll have the opportunity of welcoming you back for another!
4 out of 5
by Heather

Great but unexpected cost

Posted Oct 15, 2017 on Hotels
It was great but by booking through hotels.com it was not expected that I have to pay a resort fee, tourist fee, and taxes all adding to $98 more than what i had already paid in advance.
Comment from Hotel Management
Nov 14, 2017 by TODOS, Hotel Management
Thank you for your comments. We are glad you had a great stay but sorry you were not aware of the fees and taxes that are paid at the resort. Please know all of these are listed on the website. We hope you will be able to visit us again in the near future.
5 out of 5
by Liliana

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017 by TODOS, Hotel Management
Good morning Liliana: Thank you for the five star rating! We are glad you enjoyed your stay with us and hope to see you again soon.
5 out of 5
by A verified traveler

Posted Oct 4, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017 by TODOS, Hotel Management
Thank you for giving us five stars on your recent stay! We appreciate you and hope we will see you again during your next visit to our area.