Ratings based on 18 Verified Reviews

4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel. Classy decorations and modern styling

Posted Aug 28, 2017
Pros: Very modern and bright. Helpful receptionists and comfortable sleeping environment.
Cons: Faster internet speeds and better coverage.
Location: about 10 min walk from City centre. Otherwise a quiet area with not much going on.
Good bedroom and bathroom. Location not best for commuting into city or to airport so be prepared to walk a lot or grab an affordable taxi to city centre. The airport taxi can get expensive so public bus is slower but much more affordable option.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great holiday in Granada

Posted Jul 8, 2017
Pros: The location , rooms and the staff
Location: Every place is about 10- 15 minutesof walking distance
The hotel location, staff , facilities, food and service at its best. walking distance from all points of interest VERY helping staff
3 out of 5
by Mohan

Adequate

Posted May 13, 2017 on Hotels
Not entirely customer service focused. For the star rating you expect more.
Comment from Hotel Management
May 20, 2017
Dear Mohan, Thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to share your experience through this site. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall holiday expérience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. We will take into consideration your suggestion about the prices and sincerely regret your dissatisfaction, mostly because we always strive to give the best value to our guests studying the prices. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future. Yours sincerely, María Gutiérrez Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Close to City Center

Posted Apr 15, 2017
Pros: Our room was wonderful, with huge King-sized bed and beautiful bathroom. Very modern and up-to-date.
Cons: Instead of having to pay for an €11 breakfast, it would be nice to be able to pick up and pay for a cup of coffee, maybe some juice and fruit there.
Location: It was very close to historical sites, shopping and eateries.
The hotel was ideally situated for walking to historical sites.
4 out of 5
Recommended
for Families
by A verified traveler from España

Muy buen hotel pero...

Posted Aug 27, 2017
Pros: Las habitaciones el baño i en general el hotel
Cons: si el minibar gratis Ya esta
Location: Ir a la Alhambra passear por granada i actividades etc
El hotel tiene habitaciones limpias i la verdad el personal (staff) son buenos pero el spa i el gimnasio se tiene que pagar pero la verdad es bonito i vale la pena visitar Granada i el hotel HAY NEVERA CON MINIBAR pero el contenido del minibar no se recomienda es un poco caro los productos i el baño esta muy limpio i bueno Muy Agradable La Verdad.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bonito hotel cerca del centro

Posted Aug 20, 2017
Estaba muy completo pero le falta la piscina para los clientes.
Comment from Hotel Management
Aug 26, 2017 by Directora Residente, Hotel Management
Estimado huésped, Gracias por las amabilísimas palabras que nos ha dedicado y por compartir su positiva experiencia con otros viajeros a través de este portal web. Nos alegra mucho saber que ha disfrutado de su estancia en nuestro hotel Barceló Granada Congress y confiamos en volver a recibirle muy pronto, a ser posible (y en ello estamos) con la sorpresa de una piscina exterior para que su experiencia sea todavía más agradable, ya que está en nuestros planes de futuro para mejorar la experiencia de nuestros huéspedes. Atentamente, María Gutiérrez Directora Residente
5 out of 5
by ALICIA

Noche en Barcelo Granada Congress

Posted Jun 9, 2017 on Hotels
Genial, un hotel de gran calidad en todos sus servicios
Comment from Hotel Management
Jun 16, 2017
Estimada Alicia, En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido con el resto de viajeros en referencia a su reciente visita a nuestro hotel Barceló Granada Congress. Ha sido un placer para nosotros leerla y esperamos que nos visite de nuevo pronto. Reciba un cordial saludo, María Gutiérrez Directora Residente
5 out of 5
by Beatriz

This traveler left a rating score only Posted May 29, 2017 on Hotels
4 out of 5
by JOSE ROBERTO

Bom custo beneficio , confortável e limpo

Posted May 1, 2017 on Hotels
Local não é exatamente central , mas fica há uns 15 a 20 Minutos a pé das principais Atrações turísticas da cidade ou de carro gastaria na faixa de 8 a 10 euros para chegar ao centro
3 out of 5
by A verified traveler

Bastante alejado del centro

Posted May 1, 2017
Básicos en el cotillón. Cobran el estacionamiento y el desayuno.
Comment from Hotel Management
May 5, 2017 by Directora Residente, Hotel Management
Estimado huésped, En primer lugar, le damos las gracias por elegir nuestro Hotel Barceló Granada Congress para su visita a Granada, aunque lamentamos el habernos quedado un poco por debajo de sus expectativas en esta ocasión. Sentimos que la ubicación no le haya resultado óptima, pese a que el hotel se encuentra a escasos 15 minutos del centro histórico, con acceso directo desde/a la circunvalación que conecta la ciudad con Sierra Nevada. Confiamos en volver a recibirle pronto en nuestro hotel y le transmitimos un muy cordial saludo, María Gutiérrez Directora Residente