Great facilities, but...
Posted Mar 4, 2016
We stayed at the hotel as business travelers. I was so impressed with all the facilities including room, bathroom, gorgeous lobby and swimming pool. But it looked like the staff have not been well-trained, as we had to wait for 20 minutes until our food order was taken at a restaurant, while we found the food was good.
I may want to come back to the hotel, because the internet connection was good. It is very important for business traveler.
Comment from Hotel Management
Mar 8, 2016 by General Manager, Hotel Management
Thank you for patronizing our hotel and sharing your feedback on Expedia.com. It is gratifying to receive feedback from you.
We are delighted to know that you had an enjoyable experience during your visit to the hotel. Thank you for your appreciation of the facilities and services of the hotel. We have shared your feedback with the teams. Your good feedback is always a source of motivation for all of us to enhance our guest experience. And of course we will work under all your mentioned points for providing the best hospitality services.
Thank you again, for taking the time to share your experience. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests.
We hope you subsequent visits would be more memorable in all aspects.
With best regards