Rude Front Desk Clerk
Posted Sep 19, 2016 on Orbitz
When we went to check in, the woman at the front desk was extremely rude...& I think she was the manager. At one point, while we're still trying to check in, she answered her cell phone and proceeded to have a 10-minute conversation. My husband finally got upset and she told them "I have someone standing here. I better go." The carpet in our room was loose and coming up and it smelled moldy (part of her conversation was talking about how the pool had flooded and some of the carpet had gotten wet. I'm assuming ours was one of those.) There was hair on the bathroom sink and when we went to breakfast, an hour before it ended, there were no eggs, no biscuits, and 2 pieces of bacon. We had to wait almost 10 minutes for the girl to show up so we could check out. There are plenty of other hotels in Garden City. I suggest you use one of those.