Room, 2 Double Beds, Non Smoking | View from room

Reviews of Americas Best Value Inn Garden City

2 out of 5
Americas Best Value Inn Garden City
1818 Commanche Drive, Garden City, KS

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 266 reviews" "
Rating 8 - Good. 105 out of 266 reviews" "
Rating 6 - Okay. 46 out of 266 reviews" "
Rating 4 - Poor. 22 out of 266 reviews" "
Rating 2 - Terrible. 10 out of 266 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Larger room.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Kathy,We appreciate your feedback and will take your comment into consideration for future improvements. Thank you for sharing your experience with us.

4/10 Poor

JBJ

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello JBJ, We appreciate you staying with us and hope you had a comfortable visit. If there were any concerns during your stay, please feel free to contact us directly so we can address them promptly.

8/10 Good

G

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located nearby a shopping center
Stayed 1 night in Mar 2024
Response from Manager on Mar 13, 2024
Hello G, We are pleased to hear that you found our hotel conveniently located near a shopping center. Your feedback is truly appreciated.

8/10 Good

Jean, Bellevue

Traveled with family
Beds were great. Staff friendly. Property needs some updating but price more than reasonable. Just needed a comfy bed & we got it!
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Jean,We're delighted to hear that you enjoyed our comfortable beds and found our staff to be friendly during your stay. Our team works hard to provide a welcoming atmosphere for all our guests. We appreciate your feedback on the need for updating and will share this with our management for their review. Your satisfaction is important to us, and we hope to welcome you back in the future.

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entire town smelled like feedlot. However, inside the motel, there was no odor of feedlot/cattle barns
Stayed 1 night in Jan 2024
Response from Manager on Feb 3, 2024
Hello Carol,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the odor in the town. We strive to provide a comfortable and pleasant environment within our property, and we're glad to hear that you did not experience any unpleasant odor during your stay with us. Should you have any further concerns, we encourage you to reach out to our management team for assistance.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 29, 2024
Hello Francisco,Thank you for choosing our hotel for your recent stay! We're glad to hear that you had a positive experience. If you have any further feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Holly

Traveled with family
Liked: Amenities
We were in town for a Miss Rodeo Kansas event. The staff was exceptionally friendly and helpful at check in! The room was neat and tidy and smelled fresh and clean. The beds were comfortable and it was a quiet neighborhood. We will definitely stay again the next time we are in town.
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello Holly,Thank you for choosing our hotel for your recent stay during the Miss Rodeo Kansas event. We appreciate your kind words about our friendly and helpful staff, as well as our clean and comfortable rooms. We look forward to welcoming you back on your next visit to town.

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to, quiet , friendly staff easy check in
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello Barb,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our location convenient and enjoyed a peaceful atmosphere during your visit. Our team takes pride in offering exceptional service, and we're glad to know that you found our staff friendly and the check-in process smooth. We hope to welcome you back soon for another enjoyable experience.

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, park in front of our room. Lots of concrete. Fence was broken so walked dogs put on that grass. We will be back!
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello Wanda,Thank you for choosing our hotel and for leaving your feedback. We appreciate your positive comments about the price and convenient parking. We apologize for any inconvenience caused by the broken fence, and we will address the issue promptly. We look forward to welcoming you back in the future and providing an even better experience.

10/10 Excellent

James, Palmer

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated, but well kept. Fairly easy to find.
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello James,Thank you for choosing our hotel during your recent visit. We appreciate your feedback and are glad to hear that you found our property well-maintained. We take pride in ensuring a comfortable experience for all our guests. We value your patronage and hope to welcome you back in the future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Eric,Thank you for sharing your exceptional rating of our hotel! We appreciate your feedback. If there's anything else we can assist you with or any other details you would like us to know, please don't hesitate to contact us. We hope to welcome you back soon for another outstanding stay.

8/10 Good

jasper

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Hello jasper,Thank you for your review and for choosing our hotel for your stay. We apologize for any inconvenience you may have experienced during your visit. We appreciate your feedback and will use it to further improve our services. If you have any further concerns, please reach out to our management team. We hope to have the opportunity to welcome you back in the future and provide you with a flawless stay.

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 27, 2023
Hello John,Thank you for your rating. We appreciate your feedback and hope to have the opportunity to provide you with an even better experience in the future.

6/10 Okay

Bill, Bayfield

Disliked: Staff & service, amenities
older motel on the edge of residential area. Back street. Could be a bit hard to find. Surrounded by noisy small birds and all that birds do
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Bill, Thank you for your feedback. We apologize for any inconvenience caused by the location and noise. Your comments will be shared with our team for further improvement.

6/10 Okay

Phillip, Van Alstyne

Stayed 1 night in Oct 2023
Response from Manager on Oct 11, 2023
Hello Phillip, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden City Stay
First time here. Very comfortable stay. Plenty of room. Bed was comfortable. Quiet area.
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hi Robert,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Manager on Sep 28, 2023
Hello Jamie,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Sean,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Terry

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 10, 2023
Hello Terry,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on Sep 9, 2023
Hello Jeff,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Okay

Glennes

Traveled with pets, Traveled with family
Disliked: Amenities
Was looking for a pet friendly hotel. No prices are anywhere listed on the site for pets. Having to small dogs, it costed $40.00 on top of my room. Quite expensive which ended up being $150.00. It was late and others were sold out in the GC area.
Stayed 1 night in Aug 2023
Response from Manager on Aug 30, 2023
Hello Glennes, Thank you for your feedback, nightly rate changes depending on multiple factors such as date of the reservation, if there are upcoming events and etc. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

8/10 Good

Linda

Liked: Cleanliness, staff & service
It’s old & tired but clean & comfy. Staff very helpful & friendly.
Stayed 1 night in Aug 2023
Response from Manager on Aug 17, 2023
Hello Linda, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

8/10 Good

Nicol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, even when we didn't get there until 2 am.
Stayed 1 night in Jul 2023
Response from Manager on Jul 26, 2023
Hi Nicol, It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

6/10 Okay

Phillip

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Musty, mold painted over in the bathroom
Stayed 1 night in Jul 2023
Response from Manager on Jul 20, 2023
Hello Phillip,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

6/10 Okay

Mary

Stayed 1 night in Jul 2023
Response from Manager on Jul 22, 2023
Hello Mary,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities
No working shower. Ac barely works. Hole under the door, bugs in the bathroom. Very disappointed. Couldn't even bother to tell me the shower didn't work. No discount or accommodations for no shower. And there was some sketchy guy staying next to me that kept looking in my window @ 3 in the morning and walking past my door. Very upset.
Stayed 1 night in Jul 2023
Response from Manager on Jul 20, 2023
Hello Jake,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

6/10 Okay

Nathan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were decent needs some updating. Property needs some cleaning up.
Stayed 1 night in Jun 2023
Response from Manager on Jul 5, 2023
Hello Nathan,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our property. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Manager on Jul 5, 2023
Hello April,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend the night.
Stayed 1 night in Jun 2023
Response from Manager on Jul 2, 2023
Hello Scott,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 Good

Karl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. For a budget motel, it is ok. Nice bed and towels, everything worked, and non-smoking room smelled nice.
Stayed 1 night in Jun 2023
Response from Manager on Jun 16, 2023
Hi Karl,It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. By giving us feedback on what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad you had a great time with us, and we look forward to serving you again.

10/10 Excellent

Alicia

Stayed 1 night in Jun 2023
Response from Manager on Jul 5, 2023
Hello Alicia,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

6/10 Okay

Kristy

Liked: Staff & service
The people at the front desk were very nice and friendly. This is an older motel in need of renovations. The area felt safe enough but the age really showed. We paid extra to have access to the continental breakfast but the selection was quiet minimal. We would’ve reconsidered paying for breakfast had we known as we still had to purchase food elsewhere for breakfast.
Stayed 1 night in May 2023
Response from Manager on Jun 9, 2023
Hello Kristy, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on May 12, 2023
Hello Kevin,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Amy

Stayed 1 night in May 2023
Response from Manager on May 27, 2023
Hello Amy,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 Poor

Helen

Business traveler, Traveled with partner
Disliked: Staff & service
Instead of a king bed we got two doubles. The room was tiny and with two doubles and a table with two chairs it was claustrophobic. Even though we were there before 9 o'clock they had given our big room away. They thought we were going to be there on the same day as we made the reservation instead of the date that I put down. Was very disappointed in the room.
Stayed 3 nights in Apr 2023
Response from Manager on Apr 15, 2023
Hello Helen,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

6/10 Okay

Randal

Response from Manager on Mar 7, 2023
Hello Randal,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Aaron

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great price for comfortable clean accommodations
Response from Manager on Jan 22, 2023
Hello Aaron,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our price. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

Sarah

Stayed 1 night in Dec 2022
Response from Manager on Dec 24, 2022
Hello Sarah,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 Terrible

Abby L

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean.
Stayed 2 nights in Oct 2022
Response from Manager on Oct 26, 2022
Hello Abby L, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

8/10 Good

Valerie C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Manager on Oct 9, 2022
Hello Valerie C,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It is not an inn, it is a motel. For what it is you are paying the same as for a hotel room, so it is not worthy. Very noisy during the night, breakfast is just some cookies and coffee. I think it is overpriced. Rooms were clean though. Owners are nice.
Stayed 1 night in Jul 2022
Response from Manager on Jul 13, 2022
Hello Hermitey, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our breakfast and your comments about our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Good

Nathan

Stayed 1 night in Jul 2022
Response from Manager on Jul 4, 2022
Hello Nathan, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I go to Garden City Kansas once a yr and thus is the inky olace I stay every time I go. The rooms are big the beds are always comfortable the showers a good and very clean towels are in great condition and the hitel owners are great always great you wuth a smile. There is an I Hop next to hitel so very convenient and super close to hiway Defenetly recommend this hotel
Stayed 3 nights in Apr 2022
Response from Manager on Apr 26, 2022
Hello Sergio, Know that your voice is of tremendous importance to us and we value your comments about our towels. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
OK
Updates overdue. Comfortable bed. Pleather chair should be at the garbage dump. I would stay again if the price is cheap.
Stayed 1 night in Apr 2022
Response from Manager on Apr 18, 2022
Hello Keith, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

10/10 Excellent

Richard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Manager on Mar 10, 2022
Hello Richard, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget motel
I loved the plants in the lobby. The room was clean and comfortable. I stayed on a Friday night and it wasn't noisy. Front desk staff was nice and helpful.
Stayed 1 night in Jan 2022
Response from Manager on Jan 30, 2022
Thank you for sharing your experience with us. We appreciate the input referring to our staff and also our front desk. We hope to see you again in the future.

6/10 Okay

James

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service
This property is an old property that is in dire need of updating and renovation. The showers have mold in the showers, the mattresses are hard as a rock. The exterior is rough and needs to power washed. The price of the room reflects this.
Stayed 2 nights in Dec 2021
Response from Manager on Dec 15, 2021
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Manager on Nov 22, 2021
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Needs an update
Hotel needs updating. Non-smoking room smelled like stale cigarettes. Service was great & staff was super helpful!
Stayed 1 night in Sep 2021
Response from Manager on Sep 27, 2021
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and comments about our service. We appreciate you taking the time to share your experience.

10/10 Excellent

Jose L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean all the way around
Stayed 1 night in Sep 2021
Response from Manager on Sep 28, 2021
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!