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Reviews of Hampton Inn Garden City

2.5 out of 5
Hampton Inn Garden City
2505 Crestway, Garden City, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 286 out of 447 reviews" "
Rating 8 - Good. 103 out of 447 reviews" "
Rating 6 - Okay. 32 out of 447 reviews" "
Rating 4 - Poor. 14 out of 447 reviews" "
Rating 2 - Terrible. 12 out of 447 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only problem was the fitted sheet was too small and popped right off! I called down to the desk and she brought one right up! Other than that everything was good!
Stayed 1 night in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and courteous . Great breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brandee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful. Only gave 4 because the door of the room could have used weather stripping to block light. Would absolutely stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Monica

Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023

2/10 Terrible

Lacy

Stayed 1 night in Oct 2023

10/10 Excellent

Vicki

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice and very helpful. Great pool and nice rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay!
Confortable and clean rooms! Front desk staff is very friendly and helpful. I forgot a necklace and was able to call and the found and returned it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is terrific
Stayed 1 night in Sep 2023

10/10 Excellent

Christien, Georgetown

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed being so close to so many attractions in the area not just city alone!
Stayed 2 nights in Sep 2023

6/10 Okay

Wanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would have loved to have room darkening curtains in our room. Instead it was bright very early in our room. Also, the choices on the breakfast bar were limited. Only chorizo, no bacon or sausage. The breakfast staff were mostly talking in the back and not making sure things were filled and taken care of. They were also talking about guests in Spanish and annoyed when asked to fill things that were out.
Stayed 1 night in Sep 2023

10/10 Excellent

Edna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

JASON

Stayed 1 night in Aug 2023

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice...
Nice and comfortable...the lights outside the room were very bright and we just couldn't keep it dark in our room.
Stayed 1 night in Aug 2023

8/10 Good

SANDRA, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and clean hotel!
Stayed 1 night in Jul 2023

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area is growing and close to everything.
Stayed 1 night in May 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
What a great place, amazing spread for breakfast and pleasant environment. Will stay again
Stayed 2 nights in May 2023

6/10 Okay

amy

Stayed 1 night in May 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A place to sleep
Stayed 1 night in May 2023

8/10 Good

Amber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the venue.
Stayed 2 nights in Apr 2023

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Mary, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Araly Salazar - Manager on Apr 15, 2023
Thank you for the wonderful feedback! We hope you choose to stay with us again next time your travels bring you to Garden City, KS.

2/10 Terrible

HENNY RUIJNE

Business traveler, Traveled with family
Liked: Cleanliness, amenities
The screaming teenagers in the neighbor room that made noise from 2 am until we left at 6 am
Stayed 2 nights in Feb 2023
Response from Jackie Manager on Feb 24, 2023
Thank you for taking the time to fill out our guest survey, your input is very important to me. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel teams to ensure that this was an isolated issue that it is corrected moving forward, and upholding our commitment to provide a memorable experience with exceptional service. We hope to have another opportunity to better your experience with us the next time your travels bring you to Garden City.

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service
CHIEFS WEEKEND
OVERALL STAY WAS GOOD HAD GRANDKIDS WITH US INDOOR POL WAS OPEN BUT FREEZING COLD NOT SURE IF IT WAS SUPOSED TO BE HEATED OR NOT.
Stayed 2 nights in Feb 2023

10/10 Excellent

Gayla

Traveled with family
Liked: Cleanliness, staff & service
The room are very clean and nice. Staff very friendly.
Stayed 1 night in Nov 2022

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay! Lot of birds outside.
Stayed 1 night in Nov 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
This will be my 3rd time with this Hampton Inn and we always extra satisfied. The breakfast is spectacular because they different options every day. There is something about their coffee too. I love it and my family will always stay here when we are in Garden City.
Stayed 3 nights in Oct 2022
Response from Jackie -manager on Oct 31, 2022
Thank you for the wonderful feedback! We hope you choose to stay with us again next time your travels bring you to Garden City, KS.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from Jackie -manager on Oct 31, 2022
Thank you for taking the time to fill out our guest survey, your input is very important to me. We try to meet or exceed your expectations while staying at Hampton Inn, Garden City. We know you have a choice when you travel and are glad you choose to stay with us. We look forward to seeing you the next time you visit Garden City.

4/10 Poor

Tiger

Stayed 3 nights in Oct 2022

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Kimberly J

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Helen

Room was noisy. We could hear people walking above us.
Stayed 1 night in Oct 2022

2/10 Terrible

Tom

You send me a cancellation notice via email 30 minutes before check-in and I am driving. Don't see the message until I arrive at the hotel to find out, at 8 PM, that I have no reservation. Thanks, Hampton!!
Stayed 2 nights in Aug 2022

4/10 Poor

Brenda

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We have stayed at this property several times in the past. This stay was surprisingly disappointing. There were several good points; the staff was very friendly and the managers reception (free lasagna) was a nice surprise. Unfortunately that’s where the good ends. The beds were rock hard, pillows felt old and dirty. No hot water. At all. Rooms were loud, could hear neighbors all night. Pool was beyond freezing. Breakfast was gone when we arrived at 8am. Bummer as this has been our ‘go-to’ as a layover when driving cross-country to see family for some time. Won’t be staying at this Hampton again.
Stayed 1 night in Oct 2022
Response from Jackie -manager on Oct 12, 2022
Thank you for taking the time to fill out our guest survey, your input is very important to me. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel teams to ensure that this was an isolated issue that it is corrected moving forward, and upholding our commitment to provide a memorable experience with exceptional service. We hope to have another opportunity to better your experience with us the next time your travels bring you to Garden City.

8/10 Good

John

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Shirley

Stayed 1 night in Oct 2022

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Milt

Stayed 1 night in Sep 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to campus and clean
Stayed 2 nights in Sep 2022

10/10 Excellent

Tong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Everything was great. Staff was superb
Stayed 2 nights in Sep 2022

10/10 Excellent

LARRY D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Kathycutting

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Sarah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish it had better water pressure in the shower! The top part of the bedding was scratchy as well so I just slept with a sheet.
Stayed 1 night in Sep 2022

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful with our very late 2am check in. I’d called ahead and they checked me in prior to arriving.
Stayed 1 night in Sep 2022

6/10 Okay

Travis

Disliked: Property conditions & facilities
Facility was clean but well used and in need of some updates and repairs. Breakfast was moderate at best. Service was not very pleasant.
Stayed 1 night in Sep 2022