Ratings based on 77 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from London
Beautiful hotel with picturesque viewsPosted Dec 9, 2017
Fantastic hotel with excellent customer service, nothing is too much trouble. However they need to check their facilities, our room heating wasn't working properly and the shower kept getting flooded
PerfectPosted Nov 24, 2017 on Hotels
Amazing service, food and hotel !!
Super stay as family!Posted Nov 24, 2017 on Hotels
Best hotel we’ve ever stayed at in terms of looking after children in each and every aspect of the stay, food, activities, attention and attitude etc. (our little guy had a blast), while still evidently respecting and catering very well for romantics and solos. The place is large enough to host all. Service is great - friendly and non-pretentious and no ask seems a problem. Will return!
Posted Oct 30, 2017 on Hotels
Posted Oct 23, 2017 on Hotels
for Everyoneby A verified traveler from Dubai
Refreshing stayPosted Aug 25, 2017
Pros: Excellent service
We had a wonderful stay and now made it a yearly tradition. The grounds and hotel are superb.
Not what was expectedPosted Aug 21, 2017 on Hotels
We expected a lot more from a Four Seasons. The service was incredibly slow and the food was quite mediocre. On the first day we ordered two eggs Benedict from the a la carte breakfast menu. They arrived after 45mins and were over done. On the second day we ordered two Caesar salads and a soup from The Library which one again took 45mins to arrive. It was clear that we were not the only ones with the issue as many were complaining. On both days we used the spa but found that the floor of the pool was very dirty, covered in dirt and grout. On a positive note, the bedroom was in great condition and the grounds were absolutely beautiful. It was just a shame that the service really let us down.
An ordinary stay, at Four Seasons pricesPosted Jul 27, 2017 on Hotels
Great hotel, although very large so room was quite a walk from reception, bar and restaurant. Attentive staff although bar service was slow and a cab mix up was quite annoying. No major issues but not what one would expect.
Overall great.Posted Jun 8, 2017 on Hotels
Everything was amazingly great. The only neg. problem was the air condition (central air) was bad at night being very hot, even with the room central controls system.
Posted May 4, 2017 on Hotels