Exterior

Reviews of Qabila Westbay Hotel

5 out of 5
Qabila Westbay Hotel
West Bay, P.O. Box 22752, Doha

Reviews

8.6

Excellent

Rating 10 - Excellent. 342 out of 677 reviews" "
Rating 8 - Good. 230 out of 677 reviews" "
Rating 6 - Okay. 63 out of 677 reviews" "
Rating 4 - Poor. 27 out of 677 reviews" "
Rating 2 - Terrible. 15 out of 677 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Amin on Mar 11, 2024
Dear Jon,Thank you so much for taking the time to provide us with your feedback. We are always delighted to create a timeless experience for the guests at Qabila Westbay Hotel. We look forward to welcoming you back to our property!Best Regards.

10/10 Excellent

Mohammed Khawar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff
Stayed 5 nights in Feb 2024
Response from Sereen Al-Sharif on Feb 28, 2024
Dear Mr. Mohammed Khawar, Thank you for taking the time to provide us with your feedback. We are thrilled that you had a wonderful stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Edward Lawrence

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a pretty good location in the Westbay area. You can walk to the City Center mall, though it might be a bit far for some people. But just behind the hotel is a small grocery store and a few other restaurants. I found the room to be in good shape and happily very quiet.
Stayed 2 nights in Dec 2023

10/10 Excellent

Khalifa Rashid, Manama

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable priced hotel, close to main attractions and dinings areas.
Stayed 4 nights in Dec 2023

10/10 Excellent

Junad Ahmed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to all amenities, beach, shops, restaurants, close to a large city mall with a food court for every taste
Stayed 7 nights in Nov 2023

10/10 Excellent

Renzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Weipeng

Stayed 7 nights in Oct 2023

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Friendly staff, beautiful room, lovely area
Stayed 4 nights in Oct 2023

10/10 Excellent

Shelly

Liked: Staff & service, amenities
Very nice property with a rooftop pool and spa. Comfortable beds!
Stayed 1 night in Oct 2023

8/10 Good

Binaya

Stayed 1 night in May 2023

2/10 Terrible

Nasser

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old and the service was horrible. I checked out at the same time and asked for a full refund and i even booked another hotel before i confirm the refund.
Stayed 2 nights in Mar 2023
Response from Sinead O Reilly-Henell on Mar 13, 2023
Dear Nasser Alrawaf,Thank you for taking the time to provide us with your valuable feedback relating to your stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.Thank you for your valuable feedback once more, and we hope to have the opportunity to serve you again at Qabila Westbay Hotel.Best regards, Sinead O Reilly-HenellGeneral Manager

10/10 Excellent

Virna

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at Qabila. My room is overlooking the Corniche Bay. The staff is wonderful! They take care the needs of their guests. Shout out to Ana, the receptionist. She made her way to help me out in my requests.
Stayed 5 nights in Feb 2023
Response from Sinead O Reilly-Henell on Mar 7, 2023
Dearest Virna,Greetings from Qabila West Bay Hotel Doha!I would like to express my sincerest thanks for your positive review regarding your recent stay in our property.I shall also highlight your comment regarding our team member, Ana - she would be delighted to hear your message once share with her.Once again, thank you very much and we look forward welcoming you back in the near future.Warm Regards,Sinead O Reilly-Henell

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff Location Everything Amazing
Stayed 1 night in Feb 2023
Response from Sinead O Reilly-Henell on Feb 26, 2023
Dear Mohammed Alrashidi, Thank you for choosing Qabila Westbay Hotel and for the time you spent writing a review. I am very happy to know that you had a positive experience with us. Looking forward to seeing you again at Qabila Westbay Hotel. Best regards,Sinead O Reilly-HenellGeneral Manager

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Nice part of town. Big rooms.
Stayed 1 night in Feb 2023
Response from Sinead O Reilly-Henell on Feb 26, 2023
Dear Daniel Swendsen,Thank you for taking the time to provide us with valuable feedback about your stay with us. We are happy to hear that you had an excellent experience. Your comments are very important to us because we always value the opinion of our guests and try to exceed their expectations. Thank you again and we look forward to welcoming you back at our hotel in the near future! Best regards, Sinead O Reilly-HenellGeneral Manager

10/10 Excellent

ashok

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Property is amazing beautiful location good staff & good service
Stayed 2 nights in Feb 2023
Response from Sinead O Reilly-Henell on Feb 26, 2023
Dear Ashok Jacob, Thank you for choosing Qabila Westbay Hotel and for the time you spent writing a review. I am very happy to know that you had a positive experience with us. Looking forward to seeing you again at Qabila Westbay Hotel. Best regards,Sinead O Reilly-HenellGeneral Manager

10/10 Excellent

Amir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with my wife and my 1 year old boy. Clean room and prompt service. The location was spot on and few min walk from city centre mall
Stayed 7 nights in Jan 2023
Response from Sinead O Reilly-Henell on Feb 26, 2023
Dear Amir Hussain Rob,Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are happy to hear that you had an excellent experience. Your comments are very important for us because we always value the opinion of our guests and try to exceed their expectations. Thank you again and we look forward to welcoming you back at our hotel in the near future! Best regards, Sinead O Reilly-HenellGeneral Manager

10/10 Excellent

Ali

Liked: Staff & service, property conditions & facilities, room comfort
Great Service
The service was 5 stars. The manager dealt with our concerns very professionally and efficiently with due respect.
Stayed 2 nights in Jan 2023
Response from Sinead O Reilly-Henell on Feb 26, 2023
Dear Ali Syed, Thank you for your review and the high rating of Qabila Westbay Hotel. I am delighted to hear that you had an excellent experience. Your comments are very important to us as we always value the opinion of our guests and try to exceed their expectations. I am looking forward to welcoming you back for another exquisite experience.Best regards,Sinead O Reilly-HenellGeneral Manager

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, fast service
Response from Sinead O Reilly-Henell on Feb 26, 2023
Dear Oscar Arroyo, Thank you for choosing Qabila Westbay Hotel and for the time you spent writing a review. I am very happy to know that you had a positive experience with us. Looking forward to seeing you again at Qabila Westbay Hotel. Best regards,Sinead O Reilly-HenellGeneral Manager

10/10 Excellent

Shiraz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in good condition. Everything worked.
Response from Sinead O Reilly-Henell on Feb 26, 2023
Dear Shiraz Shariff, Thank you for choosing Qabila Westbay Hotel and for the time you spent writing a review. I am very happy to know that you had a positive experience with us. Looking forward to seeing you again at Qabila Westbay Hotel. Best regards,Sinead O Reilly-HenellGeneral Manager

10/10 Excellent

Jose

Stayed 3 nights in Nov 2022

10/10 Excellent

brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay in Doha - everyone at the hotel is looking after your well being
Stayed 3 nights in Oct 2022
Response from Mövenpick Hotel West Bay Doha on Oct 24, 2022
Dear Guest,Thank you for taking the time and posting a review about your stay with us. We are happy to hear that you enjoyed your overall stay. We are particularly happy to hear that you were pleased with the level of service provided by our employees. Your kind comments have been passed on to the team and we look forward to welcoming you at Mövenpick Hotel West Bay Doha.Kind regards,Ghada SadekGeneral Manager

8/10 Good

Farzad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff! Food is not that great
Stayed 7 nights in Oct 2022
Response from Mövenpick Hotel West Bay Doha on Oct 13, 2022
Dear Guest,I would like to thank you for your comments and we are happy to read that you enjoyed your overall stay with us. Thank you for recognizing the level of service provided by our staff. We also appreciate your feedback as we constantly strive to improve our services and only through comments from our valued guests will we be able to do so. Again, thank you and we hope to welcome you back at our hotel soon.Kind regards,Ghada SadekGeneral Manager

10/10 Excellent

Linda-Jane

Stayed 3 nights in Sep 2022

10/10 Excellent

Daven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Staff. Was checked in by Sienna. She was really friendly. Breakfast was amazing. Lots of varieties and food was fresh. Lots of option
Stayed 1 night in Sep 2022
Response from Mövenpick Hotel West Bay Doha on Sep 20, 2022
Dear Guest,We are very grateful for your kind words and for taking the time to share your review. We are happy to hear that you enjoyed your stay and the breakfast buffet selections at ForKnife restaurant. Thank you for recognizing our employee’s level of service and friendliness; we look forward to welcoming you back at our hotel soon.Kind regards,Ghada SadekGeneral Manager

10/10 Excellent

Tushar

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liked the welcome, chocolate cake,dates and coffee complementary with freindly staff from the reception,coincerge and breakfast staff were excellent where Kakol went out of his way to satisy our needs to brew us fresh peppermint tea as there were no peppermint tea bags at the restaurant.
Stayed 1 night in Sep 2022
Response from Mövenpick Hotel West Bay Doha on Sep 18, 2022
Dear Guest,We are very grateful for your kind words and for taking the time to share your review. We are happy to hear that you enjoyed your stay. Thank you for recognizing the level of service provided by our staff and the continuous efforts of our team; we hope to welcome you back to the hotel soon.Kind regards,Ghada SadekGeneral Manager

10/10 Excellent

Shafqat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location easy access to go anywhere next to sea beautiful Cornish love this hotel
Stayed 7 nights in Sep 2022
Response from Mövenpick Hotel West Bay Doha on Sep 13, 2022
Dear Guest,Thank you for taking your time to post your experience with us. We are always happy to hear from our guest and grateful for your kind feedback about our hotel. We look forward to welcoming you back to your home away from home. Kind regards,Ghada SadekGeneral Manager

10/10 Excellent

ASHRAF

Stayed 1 night in Aug 2022
Response from Mövenpick Hotel West Bay Doha on Aug 18, 2022
Dear Guest, Thank you so much for your perfect rating. It is a pleasure to hear that you had a wonderful experience with us here at Mövenpick Hotel West Bay Doha. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Mövenpick Hotel West Bay Doh on Jun 19, 2022
Dear Guest, Thank you for your perfect rating on our hotel and we look forward to welcoming you back at Mövenpick Hotel West Bay Doha. Kind regards, Ghada Sadek General Manager

8/10 Good

Hugo Efrain

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was ver nice
Stayed 4 nights in Jun 2022
Response from Mövenpick Hotel West Bay Doha on Jun 20, 2022
Dear Guest, We are very grateful for taking the time to share your review. We are happy to hear that you enjoyed your overall stay with us. Thank you for recognizing the level of service provided by our employees; your kind comments have been passed on to the team. We are always happy to hear from a satisfied guest and we look forward to welcoming you back at Mövenpick Hotel West Bay Doha. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Ramon Fernando

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and friendly employees. Mohamed, Youseff and ladies at the counter, the restaurant team was awesome too. The only issue was all the construction activity around the hotel. Overall great experience
Stayed 4 nights in Jun 2022
Response from Mövenpick Hotel West Bay Doha on Jun 16, 2022
Dear Guest, We are very grateful for your kind words and for taking the time to share your review. We are happy to hear that you enjoyed your stay and our facilities. Thank you for recognizing the level of service provided by our staff and the continuous efforts of our team; we hope to welcome you back to the hotel soon. Kind regards, Ghada Sadek General Manager

10/10 Excellent

luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything cool I returned again
Stayed 4 nights in Jun 2022
Response from Mövenpick Hotel West Bay Doha on Jun 16, 2022
Dear Guest, We thank you for your review of your experience with us. We are happy to hear that you enjoyed your overall stay. We look forward to welcoming you back at Mövenpick Hotel West Bay Doha on your next visit. Kind regards, Ghada Sadek General Manager

6/10 Okay

Ahmed

Traveled with family and small children
Liked: Cleanliness, staff & service
Very nice staff
Stayed 3 nights in May 2022
Response from Mövenpick Hotel West Bay Doha on May 9, 2022
Dear Guest, Thank you so much for your feedback. It is a pleasure to hear that you had a wonderful experience with us here at Mövenpick Hotel West Bay Doha. Thank you for recognizing the level of service provided by our employees. We look forward to welcoming you back at our hotel soon. Kind regards, Ghada Sadek General Manager

6/10 Okay

Ahmad

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2022
Response from Mövenpick Hotel West Bay Doha on Mar 28, 2022
Dear Guest, Thank you for your wonderful rating and for choosing Mövenpick Hotel West Bay Doha. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well situated with excellent views of Corniche. Bed was comfortable. The kitchenette made it easy to prepare light meals to suit my particular diet and taste. Staff were accommodating. Elevator was too slow and roadworks around the hotel prevented easy access by car or on foot. Hopefully this will be resolved within a few months.
Stayed 2 nights in Feb 2022
Response from Mövenpick Hotel West Bay Doha on Feb 26, 2022
Dear Guest, Thank you for taking the time to post a review of your recent stay with us. We are glad to hear that you were pleased with our room and facilities and with the level of service provided by our employees. We have taken note of your comment about the elevators and have been passed along to the related departments for rectification. It is feedback like this that we learn from and use to improve. We apologize for the mishaps and look forward to welcoming you at Mövenpick Hotel West Bay Doha. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Naseem

Liked: Cleanliness, staff & service, room comfort
Amazing staff !!!
We enjoyed our stay and the staff were very helpful especially a lovely lady at reception whose name I cannot remember unfortunately, she made sure we were looked after and answered all our questions. Due to EHTERAZ issues we ended up staying in hotel room for most of our stay so therefore relied very much on hotel staff and services, and we were not disappointed and would stay there again if we travelled to Qatar again.
Stayed 6 nights in Jan 2022
Response from Mövenpick Hotel West Bay Doha on Feb 13, 2022
Dear Guest, Thank you for taking the time and posting a review about your time with us. We are grateful for your kind words and your perfect rating. Thank you for recognizing the level of service provided by our staff; we are always happy to hear from a satisfied guest. We look forward to welcoming you back at the hotel in the future. Kind regards, Ghada Sadek General Manager

2/10 Terrible

Daniel

Liked: Cleanliness, room comfort
Disliked: Staff & service
3-star hotel at best
Very disappointed after a recent stay at the Movenpick West Bay Doha. This is a 3-star hotel at best. The concierge was completely unhelpful in giving restaurant recommendations (literally could not name one suggestion) and did not know where to get a COVID test at for our return flight to the US. Our shower leaked out of a hole in the wall and created a large puddle every time the shower was on. Our door did not lock, and after approaching the front desk and being told that they would send someone up right away, the door was not fixed by the time we departed the next day. Finally, we could smell cigarette smoke in our room through the air vents, despite having booked a non-smoking room - a very unpleasant smell to be woken up by in the middle of the night. We were very disappointed with this experience. The rating of this hotel should be downgraded - it was neither 5-star in service or accommodation.
Stayed 2 nights in Dec 2021
Response from Mövenpick Hotel West Bay Doha on Jan 10, 2022
Dear Guest, Thank you for taking the time to share your feedback. Please accept our apologies for the mishaps faced during your stay and that it was not up to our usual standards. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We have taken note of your comments regarding and have passed along to the concerned departments for investigation and action. We hope to welcome you back again so you can see the changes we have made as a result of your valuable review. Again, we apologize for the mishaps and look forward to welcoming you at the hotel should your travel brings you back to Doha. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favourites
I stay in about 25 hotels a year and this is one of the best. Service is second to none. I always return her when visiting Doha, which is twice a year, and would recommend this hotel to anyone.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2020

8/10 Good

Asad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Mark, London

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I have been charged twice for my room. It is under investigation
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position near hop on hop off bus stop at Hilton across the road. Staff excellent, room excellent, breakfast excellent. Would recommend this hotel.
Stayed 4 nights in Jan 2020
Response from Mövenpick Hotel West Bay Doha on Feb 2, 2020
Dear Guest, Thank you for your perfect rating and for taking the time to share your feedback. We are delighted to hear that you have enjoyed your stay and that our location, room and breakfast buffet were to your liking. Your kind words are much appreciated, in particular the ones about our employees; we will make sure to pass on your praise and comments to the team. Thank you for your kind recommendation and we look forward to welcoming you back again soon. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Mövenpick Hotel West Bay Doha on Jan 26, 2020
Dear Guest, We are glad that you enjoyed your visit and that our hotel was worthy of a five-star rating. We look forward to welcoming you back at Mövenpick Hotel West Bay Doha in the not too distant future. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Free upgrade to executive suite - beautiful views Cons: plug sockets to charge phones etc are at the opposite end of the room to the bed
Stayed 3 nights in Jan 2020
Response from Mövenpick Hotel West Bay Doha on Jan 26, 2020
Dear Guest, Thank you for taking the time to post your review about your experience with us. We are happy to read that you enjoyed your overall stay with us and that you were pleased with the room and upgrade as well as the room view. We have taken note of your comments and we appreciate your feedback as we constantly strive to improve our services through comments from our valued guests. Again, thank you and we hope to welcome you back again at our hotel soon. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and hotel is well-located. Restaurant fine for breakfast and OK for buffet-style dinner, slower service for a la carte offerings. Staff efficient and helpful.
Stayed 5 nights in Jan 2020
Response from Mövenpick Hotel West Bay Doha on Jan 26, 2020
Dear Guest, We are very grateful for your kind words and for taking the time to share your review. We are happy to hear that you enjoyed your stay, our room and quality of our food. Thank you for recognizing our employee’s efficiency and helpfulness. We have taken note of your comment about the service and have passed along to the concerned department. We look forward to welcoming you back at our hotel soon. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Raza, dubai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room and decor. I think there should be more restaurants in the hotel
Stayed 1 night in Jan 2020
Response from Mövenpick Hotel West Bay Doha on Jan 26, 2020
Dear Ledo, Thank you for your perfect five-star rating on our hotel. We have taken note of your valuable feedback about the restaurant outlets and we look forward to welcoming you back at Mövenpick Hotel West Bay Doha. Kind regards, Ghada Sadek General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from Hotel West Bay Doha on Jan 19, 2020
Dear Guest, It is a pleasure to hear that you had such a wonderful experience with us here at Mövenpick Hotel West Bay Doha. Thank you for your five-star rating! Kind regards, Ghada Sadek General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the attention the staff gave, the room was superb and beautifully kept. Breakfast was lovely so much choice. Extras like the airport pick up/drop off great - and in fairness just missed the pick up and because it was going to be delayed they laid on a taxi for me. Pool on the 26th floor was lovely. My only criticism is it is one of the big hotels that do not serve alcohol.. ... whilst I dont drink a lot when on holiday I love a glass of wine or two with my evening meal - for this reason I ate out every night rather than at the hotel.
Stayed 5 nights in Jan 2020
Response from Mövenpick Hotel West Bay Doha on Jan 19, 2020
Dear Guest, Thank you for taking the time to post your review about your stay with us. We are happy to read that you enjoyed your overall stay with us and that you were pleased with breakfast buffet, airport shuttle and facilities at Bay View Wellness. We have taken note of all your valuable comments and we hope to welcome you back again at Mövenpick Hotel West Bay Doha. Kind regards, Ghada Sadek General Manager