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Reviews of Hotel HP Park Plaza Wroclaw

4 out of 5
Hotel HP Park Plaza Wroclaw
ul. Boleslawa Drobnera 11/13, Wroclaw, Lower Silesian

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 547 reviews" "
Rating 8 - Good. 177 out of 547 reviews" "
Rating 6 - Okay. 42 out of 547 reviews" "
Rating 4 - Poor. 7 out of 547 reviews" "
Rating 2 - Terrible. 8 out of 547 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

KRZYSZTOF

Disliked: Cleanliness, staff & service
Porażka o ile nie jesteś Niemcem !!!
Hotel zdominowany przez Niemców, Polak to klient drugiej kategorii! Para impreza dla Niemców w lobby z niemieckim disco irytująca. Przy śniadaniu główna sala dla niemieckich klientów, nam kazano chodzić do jakiejś małej sali konferencyjnej oddalonej od bufetu śniadaniowego! Niestety po posiłku hotel zagwarantował mi 2 dniowe zatrucie pokarmowe!
Stayed 1 night in Dec 2023
Response from Angela on Jan 12, 2024
Szanowny Panie Krzysztofie,Jest nam bardzo przykro z powodu niedogodności jakich Pan doświadczył. Pragnę zwrócić uwagę iż, była to Noc Sylwestrowa prawie cały hotel zajmowały grupy zagraniczne - zorganizowana została zabawa. Grupy miały rezerwację stolików na konkretną godzinę w trakcie trwania śniadania, w tej godzinie nasi goście indywidualni dla ich wygody mogli korzystać z oferty śniadań w osobnej sali. Nie mniej jednak dziękujemy na zwrócenie nam uwagi.

10/10 Excellent

Hanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view
Beautiful view over the river!
Stayed 1 night in Dec 2023
Response from Martyna on Dec 15, 2023
Dear Mrs. Hanna,Thank you very much for adding your opinion about our hotel.We are very pleased to read such opinions.The hotel staff always makes every effort to make our guests feel at home.We are glad that we can often host you.We warmly welcome you again.HP Park Plaza Reception

2/10 Terrible

Ulf

Stayed 2 nights in Dec 2023
Response from Angela on Dec 18, 2023
Szanowny Panie Ulf,Jest nam bardzo przykro z powodu niedogodności jakich Pan doświadczył. Przy następnej wizycie bardzo proszę o zgłaszanie na bieżąco problemów związanych z pobytem, mamy wtedy możliwość przedsięwziąć kroki by Pana pobyt był udany. Serdecznie pozdrawiamy Zespół Hotelu HP Park Plaza

4/10 Poor

Alf Philipe

Stayed 3 nights in Dec 2023
Response from Martyna on Dec 15, 2023
Dear Guest,We are very sorry for the inconvenience you have experienced.We hope to see you again soon and make your next stay at our hotel comfortable and unforgettable.Kind regards,Reception of the HP Park Plaza Hotel

8/10 Good

Tim

Stayed 2 nights in Dec 2023
Response from Recepcja on Dec 8, 2023
Dear Guest, thank you for your feedback. We're very glad you enjoyed your stay and we hope to see you again sometime soon. Kind regards

10/10 Excellent

Krzysztof

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain, close to the center with underground parking which is a bonus in Wroclaw.
Stayed 1 night in Sep 2023
Response from Recepcja Hp Park Plaza on Dec 6, 2023
Dear Guest, thank you for your feedback. We're very glad you enjoyed your stay and we hope to see you again sometime soon. Kind regards

10/10 Excellent

Rolf

Stayed 1 night in Nov 2023
Response from Angela on Dec 16, 2023
Szanowny Gościu,W imieniu całego zespołu serdecznie dziękujemy za pozytywna opinię, cieszymy się że Pana pobyt był udany i komfortowy.Mamy nadzieję że będziemy mogli gościć Pana ponownie.Serdecznie pozdrawiamRecepcja

2/10 Terrible

Beata

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To był najgorszy pobyt w hotelu w moim życiu! Impreza w lobby hotelowym do 3 nad ranem, hałas taki ze własnych myśli nie dało się usłyszeć!
Stayed 1 night in Nov 2023
Response from Recepcja on Dec 8, 2023
Szanowna Pani BeatoSerdecznie dziękujemy za czas poświęcony na napisanie opinii i podzielenie się z nami uwagami na temat pobytu.Jest nam niezmiernie przykro, że nie spełniliśmy Pani oczekiwań, proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny.

8/10 Good

Hanna

Stayed 5 nights in Nov 2023
Response from Martyna on Dec 15, 2023
Szanowna Pani Hanno, Bardzo dziękujemy za dodanie opinii. Mamy nadzieję, że pobyt był udany.Serdecznie zapraszamy ponownie.Recepcja HP Park Plaza

10/10 Excellent

Andrzej

Stayed 6 nights in Oct 2023
Response from Recepcja on Nov 27, 2023
Szanowny Gościu,W imieniu całego zespołu serdecznie dziękujemy za pozytywna opinię, cieszymy się że Pana pobyt był udany i komfortowy. Mamy nadzieję że będziemy mogli gościć Pana ponownie.

10/10 Excellent

Lucyna, Jackson Heights

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were extremely accommodating and allowed us to check in early at like 11am. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.
Stayed 3 nights in Oct 2023
Response from Anna on Oct 23, 2023
Dear Ms. Lucyna,Thank you very much for taking the time to add your opinion about our hotel.We are extremely pleased to read such kind words.The hotel staff always makes every effort to make our guests feel safe and happy to return to us.We hope that more than once we will have the pleasure of hosting you.Reception of HP Park Plaza Hotel

10/10 Excellent

Hennadiy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Anna on Oct 23, 2023
Dear Sir,Thank you very much for taking the time to add your opinion about our hotel.We are extremely pleased to read such kind words.The hotel staff always makes every effort to make our guests feel safe and happy to return to us.We hope that more than once we will have the pleasure of hosting you.Reception of HP Park Plaza Hotel

10/10 Excellent

Miguel

Stayed 2 nights in Sep 2023
Response from Anna on Oct 23, 2023
Dear Mr Miguel,Thank you very much for taking the time to add your opinion about our hotel.We are extremely pleased to read such kind words.The hotel staff always makes every effort to make our guests feel safe and happy to return to us.We hope that more than once we will have the pleasure of hosting you.Reception of HP Park Plaza Hotel

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, as in the description
Excellent hotel for the price, convenient location right outside the old town center. Good breakfast buffet, clean room.
Stayed 2 nights in Sep 2023
Response from HP Park Plaza Team on Sep 17, 2023
Dear Guest,thank you for the high rating,we hope you have a pleasant stay.We warmly welcome you again.

10/10 Excellent

Ian

Stayed 3 nights in Sep 2023
Response from Recepcja Hp Park Plaza on Sep 12, 2023
Dear Guest, thank you for your feedback. We're very glad you enjoyed your stay and we hope to see you again sometime soon. Kind regards

10/10 Excellent

Richard

Stayed 1 night in Sep 2023
Response from Recepcja Hp Park Plaza on Sep 12, 2023
Dear Guest, thank you for your feedback. We're very glad you enjoyed your stay and we hope to see you again sometime soon. Kind regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, helpful staff
Stayed 2 nights in Sep 2023
Response from Recepcja HP Park Plaza on Sep 10, 2023
Dear Guest,thank you very much for your opinion,we are very happy that your stay was pleasant,we invite you to visit us again.Best regardsHP Park PlazaReception Yana

10/10 Excellent

Debbie

Stayed 3 nights in Aug 2023
Response from Recepcja Hp Park Plaza on Aug 30, 2023
Dear Guest, thank you for your feedback. We're very glad you enjoyed your stay and we hope to see you again sometime soon. Kind regards

8/10 Good

Salma

Liked: Cleanliness, amenities, property conditions & facilities
Great location to see Wrocław. Nice hotel.
Stayed 1 night in Aug 2023
Response from Angela Zamzycka on Aug 29, 2023
Szanowny Gościu,Dziękujemy za tak wysoką opinię. Każda jest dla nas niezmiernie ważna. Obsługa naszego hotelu stara się zapewnić Gościom niezapomniane chwile podczas swojego wypoczynku. Serdecznie zapraszamy ponownie!Pozdrawiamy,Recepcja

10/10 Excellent

Oscar

Stayed 1 night in Aug 2023
Response from HP Park Plaza Team on Sep 17, 2023
Dear Guest,thank you for the high rating,we hope you have a pleasant stay.We warmly welcome you again.

4/10 Poor

Natalia

Traveled with partner
Disliked: Staff & service, amenities
The property it self was nice looking, the issue I had with it was the service, for 3 days of my stay at the hotel I didn’t have soap, on the second day of waiting I talked to the receptionist which assured me someone will come the next day at 12 and will change it, when I returned it still wasn’t there, I went to reception again to tell her, she was rude but said the security guard will be on his way to bring it, I waited for half an hour and he didn’t come up so I called receptionist and when I asked her when will he come she said he’s been, I asked about the room number again and I said that’s my room but no one has been she said he has and I said he did not come up, then she proceeded to say he might be up in the second and in which a few minutes later he turned up. The situation would have been fine if she wasn’t so rude. The room itself was cleaned however, not properly a lot of the times dirty cups were left. In my opinion the hotel was convenient and the location was really good especially for the price, it was overall clean enough and not as bad as some places I’ve seen but the staff did not make the experience great.
Stayed 8 nights in Aug 2023
Response from Anna on Aug 23, 2023
Dear Natalia,Thank you for taking the time to share your comments about your stay at our hotel. We are extremely sorry that we did not meet your expectations; therefore, please accept our sincerest apologies for this.We make every effort to provide every guest with the highest quality service, so the feedback you provided is extremely important to us.We are grateful that you shared your experience with us, and we hope to have the opportunity to present quality services in the near future.Sincerely,HP Park Plaza

8/10 Good

Marie

Stayed 2 nights in Aug 2023
Response from Angela Zamzycka on Aug 27, 2023
Szanowny Gościu,W imieniu całego zespołu serdecznie dziękujemy za pozytywna opinię, cieszymy się że Pana pobyt był udany i komfortowy.Mamy nadzieję że będziemy mogli gościć Pana ponownie.Serdecznie pozdrawiamRecepcja

2/10 Terrible

Agnieszka

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No good hotel
Stayed 7 nights in Aug 2023
Response from Klaudia on Aug 24, 2023
Dear Mrs.Agnieszka,We are very sorry for the inconvenience you have experienced.Thank you for paying attention to us. We have already taken steps to ensure that a similar situation never happens again.Kind regards,HP Park Plaza Hotel team

10/10 Excellent

Aleksandr

Stayed 5 nights in Aug 2023
Response from Reception Hotel HP Park Plaza on Sep 11, 2023
Dear Guest,thank you for the high rating,we hope you have a pleasant stay.We warmly welcome you again.

10/10 Excellent

Aleksandr

Stayed 4 nights in Aug 2023
Response from Reception Hotel HP Park Plaza on Sep 11, 2023
Dear Guest,thank you for the high rating,we hope you have a pleasant stay.We warmly welcome you again.

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from HP Park Plaza Team on Aug 1, 2023
Dear Guest,thank you for the high rating,we hope you have a pleasant stay.We warmly welcome you again.

6/10 Okay

Preben M

Stayed 3 nights in Jul 2023
Response from Angela Zamzycka on Jul 25, 2023
Dear Guest,thank you for the high rating,we hope you have a pleasant stay.We warmly welcome you again.Reception Hotel HP Park Plaza

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Angela Zamzycka on Jul 25, 2023
Dear Guest,thank you for the high rating,we hope you have a pleasant stay.We warmly welcome you again.Reception Hotel HP Park Plaza

8/10 Good

Mariusz

Liked: Property conditions & facilities
Great location
Stayed 1 night in Jul 2023
Response from Martyna on Jul 23, 2023
Dear Guest,thank you very much for your opinion,we are very happy that your stay was pleasant,we invite you to visit us again.Best regardsReception HP Park Plaza

10/10 Excellent

Jette

Stayed 1 night in Jul 2023
Response from Angela Zamzycka on Jul 25, 2023
Dear Guest,thank you for the high rating,we hope you have a pleasant stay.We warmly welcome you again.Reception Hotel HP Park Plaza

10/10 Excellent

Helena

Stayed 3 nights in Jul 2023
Response from Angela Zamzycka on Jul 25, 2023
Szanowny Gościu,dziękujemy za wysoką ocenę,mamy nadzieję, że pobyt był udany.Serdecznie zapraszamy ponownie.Recepcja HP Park Plaza

10/10 Excellent

Karl-Oskar

Stayed 1 night in Jul 2023
Response from HP Park Plaza Team on Jul 22, 2023
Dear Guest,Thank you very much for adding your opinion about our hotel.We are very pleased to read such opinions.The hotel staff always makes every effort to make our guests feel at home.We are glad that we can often host you.We warmly welcome you again.

10/10 Excellent

Niklas

Stayed 1 night in Jul 2023
Response from HP Park Plaza Team on Jul 22, 2023
Dear Guest,thank you for your opinion, we hope you have a pleasant stay.We warmly welcome you again.

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from HP Park Plaza Team on Jul 20, 2023
Dear Guest,Thank you for the high rating.We are very happy that your stay was pleasant,we invite you to visit us again.

10/10 Excellent

Mikaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Angela Zamzycka on Jul 17, 2023
Szanowny Gościu,W imieniu całego zespołu serdecznie dziękujemy za pozytywna opinię, cieszymy się że Pana pobyt był udany i komfortowy.Mamy nadzieję że będziemy mogli gościć Pana ponownie.Serdecznie pozdrawiamRecepcja

10/10 Excellent

Andreas

Stayed 1 night in Jul 2023
Response from Angela Zamzycka on Jul 17, 2023
Szanowny Gościu,W imieniu całego zespołu serdecznie dziękujemy za pozytywna opinię, cieszymy się że Pana pobyt był udany i komfortowy.Mamy nadzieję że będziemy mogli gościć Pana ponownie.Serdecznie pozdrawiamRecepcja

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in east walking distance of the centre.
Nice modern hotel, within walking distance of the centre (turn left out of the hotel and use the road bridge (do NOT use the footbridge unless you want to visit cathedral island). Parking is available at the hotel in an underground car park (chargeable, drive into the hotel grounds). Having told you that here is a car park I DO NOT recommend driving in Wrocław. I’m an experienced and confident driver and have driven all over Europe. Wrocław is without doubt the worst city I have ever driven in. The lanes are poorly marked, trams come at you from all directions and pedestrians just walk out into the road as if there are no cars there. Add in bicycles serving about and traffic nights every 100m (which take forever to change) and it’s just about as bad as it gets!
Stayed 1 night in Jul 2023
Response from Recepcja Hp Park Plaza on Jul 6, 2023
Dear Guest,Thank you for the high rating.We are very happy that your stay was pleasant,we invite you to visit us again.

8/10 Good

Ulrike

Stayed 2 nights in Jul 2023
Response from Zuzanna on Jul 6, 2023
Dear Ulrike,thank you for sharing your opinion with us,We hope you had a pleasant stay.We will warmly welcome you again.Best regards,Reception Hotel HP Park Plaza

10/10 Excellent

Ian

Stayed 2 nights in Jul 2023
Response from Zuzanna on Jul 6, 2023
Dear Ian,thank you very much for the high rating,we are very happy that your stay was pleasant,we invite you to visit us again.Best regardsReception HP Park Plaza

10/10 Excellent

J

Stayed 3 nights in Jun 2023
Response from Recepcja Hp Park Plaza on Jul 5, 2023
Szanowny Gościu,Dziękujemy za tak wysoką opinię. Każda jest dla nas niezmiernie ważna.Serdecznie zapraszamy ponownie!

10/10 Excellent

Pasi

Stayed 4 nights in Jun 2023
Response from Recepcja Hp Park Plaza on Jul 3, 2023
Szanowny Gościu,Dziękujemy za tak wysoką opinię. Każda jest dla nas niezmiernie ważna.Serdecznie zapraszamy ponownie!

8/10 Good

Robert

Stayed 1 night in Jun 2023
Response from HP Park Plaza Team on Jun 28, 2023
Szanowny Gościu,Dziękujemy za tak wysoką opinię. Każda jest dla nas niezmiernie ważna.Serdecznie zapraszamy ponownie!

10/10 Excellent

Bogdan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very friendly staff
Stayed 4 nights in Jun 2023
Response from Recepcja Hp Park Plaza on Jun 23, 2023
Dear Guest,Thank you very much for your opinion. Best regards.

10/10 Excellent

Bogdan

Traveled with family
Everything was fine everyone was polite.
Stayed 2 nights in Jun 2023
Response from HP Park Plaza Team on Jun 12, 2023
Dear Guest, Thank you for adding opinion and high rate. We hope that we will se you again.

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Städtetrip Breslau
Sehr freundlicher Empfang, schönes Zimmer, hervorragendes Frühstück. Parkplatz vor der Tür und perfekte Lage zum erkunden der tollen Stadt. Jederzeit wieder
Stayed 2 nights in May 2023
Response from HP Park Plaza Team on May 29, 2023
Dear Guest,thank you very much for your opinion,we are very happy that your stay was pleasant,we invite you to visit us again.Best regards

10/10 Excellent

TAKAHIDE

Stayed 2 nights in May 2023
Response from HP Park Plaza Team on May 10, 2023
Thank you very much for your opinion. We are glad that your stay in our hotel was pleasant. We hope you will visit us again soon.Best regards

8/10 Good

Daniel

Stayed 1 night in May 2023
Response from HP Park Plaza Team on May 8, 2023
Szanowny Gościu,Dziękujemy za tak wysoką opinię. Każda jest dla nas niezmiernie ważna.Serdecznie zapraszamy ponownie!Pozdrawiamy,

10/10 Excellent

Konstantinos

Stayed 2 nights in Apr 2023
Response from Recepcja Hp Park Plaza on Apr 26, 2023
Dear Konstantinos,Thank you very much for your opinion. We are glad that your stay in our hotel was pleasant. We hope you will visit us again soon. Best regards,Reception

10/10 Excellent

Yoav

Stayed 3 nights in Apr 2023
Response from HP Park Plaza Team on May 29, 2023
Dear Guest,thank you for the high rating,we hope you have a pleasant stay.We warmly welcome you again.

10/10 Excellent

Stephen

Stayed 4 nights in Apr 2023
Response from Recepcja Hp Park Plaza on Apr 26, 2023
Dear Stephen,Thank you very much for your opinion. We are glad that your stay in our hotel was pleasant. We hope you will visit us again soon. Best regards,Reception