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Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

4.7 out of 5 Exceptional
83 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationArco Beach3 min drive
Popular LocationMarino Ballena National Park4 min drive
Popular LocationVentanas Beach9 min drive
AirportPalmar (PMZ-Palmar Sur)35 min drive

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  • Family Suite

    5/5 guest room rating

    Room amenities

    • 807 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsFamily Suite
  • Junior Suite

    4.9/5 guest room rating

    Room amenities

    • 538 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    More detailsJunior Suite
  • Master Suite

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    More detailsMaster Suite

About this area

Ballena

Located in Ballena, Cristal Ballena Boutique Hotel & Spa is near the beach. The area's natural beauty can be seen at Marino Ballena National Park and Uvita Beach. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby.
Visit our Ballena travel guide
View in a map
Popular Location

What's nearby

  • Arco Beach - 3 min drive
  • Marino Ballena National Park - 4 min drive
  • Uvita Beach - 5 min drive
  • Ventanas Beach - 9 min drive
  • Tortuga Beach - 9 min drive

Restaurants

  • Pura Vida — 1 min walk
  • Ballena Bistro — 10 min walk
  • The Aracari Restaurant — 5 min drive
  • House Of Ginger — 7 min drive
  • Marino Ballena Bar and Restaurant — 7 min drive

About this property

Cristal Ballena Boutique Hotel & Spa

3-star resort near the beach
Hop on Cristal Ballena Boutique Hotel & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa. All 21 rooms offer comforts like Tempur-Pedic beds and premium bedding, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include furnished balconies, minibars, and room service.
Cristal Ballena Boutique Hotel & Spa offers 21 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ballena resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Cristal. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking
  • RV/bus/truck parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Conference space (861 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Books
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 37000
  • Christmas Eve (24 December) Gala Dinner per child: CRC 37000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 52000
  • New Year's Eve (31 December) Gala Dinner per child: CRC 52000 (from 4 to 11 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 105000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CRC 70000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cristal Ballena
Hotel Resort Cristal Ballena
Cristal Ballena Boutique Hotel
Cristal Boutique Hotel
Cristal Ballena Boutique
Hotel Cristal Ballena Osa Peninsula
Cristal Ballena Boutique Hotel & Spa Costa Rica/Uvita
Cristal Ballena Boutique Hotel Spa
Hotel Resort Spa Cristal Ballena
Cristal Ballena & Spa Ballena
Cristal Ballena Boutique Hotel Spa
Cristal Ballena Boutique Hotel & Spa Resort
Cristal Ballena Boutique Hotel & Spa Ballena
Cristal Ballena Boutique Hotel & Spa Resort Ballena

Frequently asked questions

Can I cancel my reservation for free at Cristal Ballena Boutique Hotel & Spa and receive a full refund?
Yes, Cristal Ballena Boutique Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Cristal Ballena Boutique Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Cristal Ballena Boutique Hotel & Spa?
As of Oct 26, 2020, prices found for a 1-night stay for 2 adults at Cristal Ballena Boutique Hotel & Spa on Oct 28, 2020 start from $146, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Cristal Ballena Boutique Hotel & Spa have a pool?
Yes, this property has an outdoor pool.
Is Cristal Ballena Boutique Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cristal Ballena Boutique Hotel & Spa?
Self parking is free at this property.
What time is check-in at Cristal Ballena Boutique Hotel & Spa?
Check-in begins at 2:00 PM. After-hours check-in is not available.
What time is check-out at Cristal Ballena Boutique Hotel & Spa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Cristal Ballena Boutique Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CRC 105000 per vehicle, one-way, applies.
Where is Cristal Ballena Boutique Hotel & Spa located?
Situated by the ocean, this spa resort is within 1 mi (2 km) of Playa Ballena and Marino Ballena National Park. Uvita Beach is 2.7 mi (4.3 km) away.
4.7
Exceptional
5 - Excellent
62
4 - Good
19
3 - Okay
1
2 - Poor
1
1 - Terrible
0

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Perfect for couples or travellers looking for a relaxing trip! Grounds and hotel is beautiful. Service was great throughout the entire hotel, especially Helbert in the restaurant. Owners were nice and gave us a smile each morning. Would highly recommend !
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent food, great location, attentive staff. Didn't like bugs in outdoor eating restaurant.
Stayed 5 nights in Jul 2019

5/5 Excellent

Traveled with family and small children, Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been to Costa Rica several times over the past 2 years. This hotel is one of the best family-friendly hotels in the area. The family suite has a master bed, and a twin bed. It had a HUGE wrap around balcony that was safe enough for our almost 3 yr old. The breakfast every morning at the restaurant was perfect. The coffee is amazing. The views? SICK. Toucans every morning outside our window. Monkeys howling. The property is expansive. Infinity pool, it has its own hiking trail, a yoga studio, spa, etc. But, the VIEWS are truly amazing. The 3 sisters rock formation is right in the view. Anyways, I'm rambling. We were so happy with this hotel. It is right on the main highway. If you don't already know, ALWAYS RENT A CAR IN SAN JOSE. We always use Alamo. But, don't be afraid of driving in CR. The roads are safe. Getting to this hotel from San Jose is SUPER EASY. Rent a car. Get one with 4x4. Mandatory for CR in general. Enjoy!! This hotel is awesome. We were very happy.
Stayed 5 nights in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here. You won’t regret it.
This is a beautiful hotel with spectacular grounds great staff and an amazing view. Stay here if in Uvita.
Stayed 2 nights in Apr 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, incredible views, great management and staff. Hard to beat this hotel for the price anywhere in the mid Pacific. Lots of birds and amazing sunsets at the restaurant. Definitely memorable..oh and by the way..our 6th time here!!!
Stayed 1 night in Apr 2019