Nice hotel, but....
Posted Mar 20, 2016
Great staff, beautiful lobby, dining, and pool areas. And I imagine that the rooms on the top level near the pool area are very nice. However, the "Jungle rooms" are at the bottom of a 50-step stairs, down among the vegetation, with no views and no breeze. Rooms were very clean and the bed comfortable, but the rooms are rather cramped. And it was a long hot walk up the hill to breakfast or to use the pool.
Of course all the photos on the website show views and rooms from up top, so I felt like it was false advertising when we were assigned to a jungle room.
Comment from Hotel Management
Feb 24, 2017 by Angel, Hotel Management
Thank you very much for taking the time in writing this review. We are sorry we did not fullfilled your expectations. It is not false advertising as you mention. We have two categories of rooms, the Deluxe and Jungle. Jungle rooms ir at midst of a beautiful rainforest. No ocean view though. And yes you need to walk a bit to get to the mainbuilding. Some of our guests are looking for this. We hope you can come and visit us again soon.