Ratings based on 1,133 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

5 night stay

Posted Sep 26, 2017
hotel is nice, however it is a bit away from the main centre. if you like walking and are fit and healthy this isn't a problem and there is a bus stop outside. swimming pool was lovely, clean and relaxing. downsides - restaurant - service very slow, we were rudely spoken to by the first waitress we spoke to and asked if we just took a seat or waited to be seated. our order was taken and we ordered two starters and two main courses, it was read back to us and we ordered. we got starters and waited for an hour. when we asked we were told there was no main course order for us. but they'd go and make it, we were past the point by this time so told them to forget it. we weren't offered anything off the bill for their mess up and i had to ask for the drinks to be taken off. the gym - it is very small and machines are basic. the 1 running machine wasn't working and weights machine also not working. lockers were temperamental and didn't always work. rooms- towels for pool were left the first day but were not left there after. we ordered a double room however it was two singles put together with two single duvet covers. the beds didn't even stick together. beds were uncomfortable and we have been in a lot of hotels for work.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2017
Friendly environment Beautiful views Nice out door pool
Comment from Hotel Management
Sep 6, 2017 by Arlette, Hotel Management
Dear Customer, We thank you for having taken time to write this comment and to share your appreciation on our services. We carefully read your suggestions because we are very attentive to your satisfaction. You spent good moments with us, for your next stay in Luxembourg We will be delighted to welcome you again in our hotel. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas. tx

Clean hotel but...

Posted Sep 2, 2017
The hotel was good and clean, but the mattress was so soft and I can't sleep on them. I asked for any room with firm mattress but the reception didn't help me. The room that they gave us was the last room in a long corridor ,so we walked back and forth many times 🙁
Comment from Hotel Management
Sep 6, 2017 by Arlette, Hotel Management
Dear Customer, We thank you for having taken time to write this comment and to share your appreciation on our services. We carefully read your suggestions because we are very attentive to your satisfaction. You spent good moments with us, for your next stay in Luxembourg We will be delighted to welcome you again in our hotel. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Beautiful Hotel in a Park-like setting

Posted Aug 30, 2017
The location is just outside of the city but the setting is incredible. There is a large outside pool as well as inside pool. The staff is welcoming and went out of their way to make my stay memorable. Thanks!
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Decent hotel

Posted Aug 25, 2017
Hotel room was clean and comfortable. Cleaners would knock whilst they opened the door which is frustrating but not a big deal. Local bus services on the doorstep which was handy. Breakfast wasn't the best.
Comment from Hotel Management
Sep 6, 2017 by Arlette, Hotel Management
Dear Customer, We thank you for having taken time to write this comment and to share your appreciation on our services. We carefully read your suggestions because we are very attentive to your satisfaction. You spent good moments with us, for your next stay in Luxembourg We will be delighted to welcome you again in our hotel. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicester UK

Just Perfect

Posted Aug 24, 2017
We went in as a group of 24 cyclists travelling through Europe. Luxembourg was our final stop and this was the perfect hotel. Excellent facilities, excellent staff and a wonderful breakfast. I have nothing bad at all to say
Comment from Hotel Management
Sep 6, 2017 by Arlette, Hotel Management
Dear Customer, We thank you for having taken time to write this comment and to share your appreciation on our services. We carefully read your suggestions because we are very attentive to your satisfaction. You spent good moments with us, for your next stay in Luxembourg We will be delighted to welcome you again in our hotel. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Amazing Retreat

Posted Aug 6, 2017
Placed in a forest, with both indoor and outdoor pool, with easy transport to downtown, and very nice complementary breakfast, we enjoyed the stay. Reception were very welcoming to assist us with our requests although hotel was fully booked. We are pretty sure to return there when in area.
Comment from Hotel Management
Aug 16, 2017 by Arlette, Hotel Management
Dear Customer, We thank you for having taken time to write this comment and to share your appreciation on our services. We carefully read your suggestions because we are very attentive to your satisfaction. You spent good moments with us, for your next stay in Luxembourg, we will be delighted to welcome you again. Best regards, Reception
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

very good value. nice pool and sauna.

Posted Jul 30, 2017
Pros: clean big room good pool good sauna.
Cons: make gym better proper weights bench etc/
Location: it far from town but bustop outside hotel and easily i town within 15 mins or so
nice pool, sauna. bit far from town but busstop outside hotel. day pass 4 euro. quick to city centre, can get bus number 16 from central trainstation area to get to the airport- 3 euros approx do not get taxis they are so expensive. very good hotel. all in all. nice bar and the restaurant is ok. better off going into to town for food and bars etc
Comment from Hotel Management
Aug 2, 2017 by Mrs Micoud, Hotel Management
Dear Customer, We thank you for having taken time to write this comment and to share your appreciation on our services. We carefully read your suggestions because we are very attentive to your satisfaction. You spent good moments with us, for your next stay in Luxembourg, please see our website for « special offers » and « leisure packages » ;http.//www.parc-hotel.lu/offer; We will be delighted to welcome you again in our hotel. Best regards. Mrs Micoud. General Manager.
3 out of 5
by Raymond

Ok

Posted Jul 11, 2017 on Hotels
Comfortable. Need thicker towels. Aid conditioning was ineffective
4 out of 5
by Anna

This traveler left a rating score only Posted Jul 10, 2017 on Hotels