Ratings based on 1,096 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
Amazing experience ❤️Great staff very friendly and great location
3 out of 5
Recommended
for Everyone
by A verified traveler

out of town hotel so it was quiet despite business

Posted May 12, 2017
No towels when I went to pool on first morning had to ring reception to send down some towels so very awkard having changed to find out there were no towels Very disapppointed Hilton group did not answer my email requesting shuttle bus to collect us when we arrived in Luxembourg so we had to get a taxi which cost 36 euro !! very nice driver took us back to the airport last Thursday evening when we left
4 out of 5
by John

Would happily return

Posted Apr 24, 2017 on Hotels
Arrived at 2pm and very pleased to be able to check-in immediately. Used the pool and sauna (slightly annoying system in changing rooms requiring room key twice before entering pool..) Shuttle bus only available every other hour and on reservation so we drove into town at 6pm and found place to park for free. And could come back when we wanted rather than waiting for the bus. Lovely fluffy towels in the bathroom - the best during our 14 night holiday. Used pool again in the morning. Posters had appeared in the lifts warning us that breakfast would be busy (had they put these signs up the night before, we would have organised our morning differently but by this time, it was already too late) but we were seated immediately, most foods were available and replenished frequently with a good choice and quality. Nice to be in a place with some many other nationalities around.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 3, 2017 on Hotels
1 out of 5
by A verified traveler

Posted Apr 2, 2017
The hotel is not good for the price I paid. It is away from city and bath room is not comfortable. Couldn't see any sockets near bed side for charging. I won't give more than 2 star rating for this hotel.
Comment from Hotel Management
Apr 4, 2017 by The DoubleTree Team, Hotel Management
Dear client, thank you very much for your comment. We are sorry to hear that your stay with us was not up to your expectations. Please be assured that we take your review seriously and we are constantly working on the quality of the service provided to our guest. We hope to have the chance to convince you of our property during your next stay. Yours sincerely
4 out of 5
by Abdolhossein

Clean and value for money

Posted Mar 27, 2017 on Hotels
Towels were really overused which is unbelievable for Hilton, nice property but bit out of access for small and beautiful city and reach there without car should be difficult. Free parking and good wifi was nice. Breakfast was rich and fresh.
Comment from Hotel Management
Apr 4, 2017 by Mathias, Hotel Management
Dear client, thank you for taking the time to share your experience with us. We are glad you liked the overall service delivered and will note down your comment regarding the towels in order to increase our level of service. We are looking forward to welcoming you soon. Sincerely The DoubleTree Team
4 out of 5
by Simon

Double Tree Luxembourg

Posted Mar 20, 2017 on Hotels
Upgraded to suite. The city centre was some way away. One hour by foot. Bus available.Hotel features were modern.
Comment from Hotel Management
Apr 4, 2017 by Mathias, Hotel Management
Dear client, thank you very much for your comment. We are pleased to hear that you were satisfied with your stay and hope to welcome you again soon at our hotel. Sincerely The DoubleTree Team
5 out of 5
by Nelch

Posted Feb 27, 2017 on Hotels
Wonderful will come back for sure
4 out of 5
by Christopher

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Dear client, thank you very much for your rating. We are pleased that you were satisfied with your stay and hope to welcome you again soon at our hotel. Sincerely The DoubleTree Team
5 out of 5
by Thian

Fantastic.

Posted Feb 21, 2017 on Hotels
Fantastic hotel. The staff was friendly and very helpful. Breakfast was delicious if a bit pricey. Overall a wonderful stay. Would definitely visit again and recommend to anyone.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Dear client, thank you very much for your comment. We are pleased to hear that you were satisfied with your stay and hope to welcome you again soon at our hotel. Sincerely The DoubleTree Team