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After traveling for 18 hours, the staff was extremely friendly. The decor in the hotel in general, and the hotel room, was wonderful. The food at the hotel bar and restaurant was great. I loved Vienna and hope that I am able to return and stay again at Arcotel Kaiswerwasser.
Hotel is only ideal if you are attending a conference at the VIC. It’s 6 stops from the main tourist and shopping area in central Vienna. The hotel is ultra modern and deserves a 10/10 in cleanliness (huge PLUS for OCD people like me)... cleaner than high end Sheratons or Marriott hotels I’ve stayed ...
It was a good experience overall but I was surprised that the bath towels were not provided after the room was cleaned on day one. Free coffee was not replenished either. The small gym is quite useful and the breakfast is very good.
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