Ratings based on 233 Verified Reviews

3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from ohio

Very quiet/great waffles

Posted Jul 13, 2017
The hotel could use some updating, staff was very friendly-except night clerk, not personable at all
Comment from Hotel Management
Jul 15, 2017 by A.Patel, Hotel Management
Thank you for your review. We already have planned updating our guest rooms and should have all guest room updated soon. Please accept my apology for any issues you had with night clerk. We will act on it.
3 out of 5
Recommended
for Everyone
by A verified traveler

Satisfactory

Posted Jul 4, 2017
Very little for breakfast. Cleanliness and quiet were just fine. Refrigerator and microwave didn't work.
Comment from Hotel Management
Jul 9, 2017 by A.Patel, Hotel Management
I would like to apologize for not meeting your expectations. Our microwave and refrigerators are new, has been inspected by maintenance, and are in working order. For breakfast we do offer, Make your own Waffles, kellogg's cereals, Coffee and Tea, Orange Juice and Apple Juice, Oatmeal and three types of toppings, Yogurt, White, wheat and cinnamon raisin breads, cheese omelette. We would love to hear your suggestions on how to improve our breakfast.
3 out of 5
by A verified traveler

Posted Jul 3, 2017
Hotel is very old and room smelled like smoke. Microwave and fridge in room did not work.
Comment from Hotel Management
Jul 12, 2017 by A.Patel, Hotel Management
I would like to apologize for not meeting your expectations. All our microwave and refrigerators new, in your case must have been unplugged from power outlet.
3 out of 5
Recommended
for Everyone
by A verified traveler

Adequate for a one night stay.

Posted Jul 1, 2017
This is clearly an older hotel. The dirt and wear show, and it smells pretty musty. The "free" breakfast was about as minimal as it could be. But the bed was reasonably comfortable, it was quiet, and the staff was very friendly.
3 out of 5
by A verified traveler

it was cheap

Posted Feb 23, 2017 on Hotels
I got what I paid for. This is a nice place to stop over for the night.
3 out of 5
Recommended
for Students
by A verified traveler from Cincinnati, OH

20 minutes from 7 springs

Posted Feb 6, 2017 on Orbitz
Pros: Location was great. and comfortable beds
Cons: The room features (paint, carpet, more outlets). More parking spaces.
Location: Seven springs and Hidden Valley resorts are both just 20 minutes from the hotel.
conveniently right off the highway. Friendly front desk check-in. Parking could've been a little better. There was a huge dumpster taking up parking spaces. The room had some outdated colors but overall did the job. the beds were comfortable and the showers were hot. Breakfast until 10:00 AM was also nice. Waffles, cereal, yogurt, oatmeal were some of the options. We were there to board and being so close to 7 springs and hidden valley was nice.
Comment from Hotel Management
Feb 21, 2017 by Aryan.P, Hotel Management
Dear Guest, Please accept our apology for any inconvenience. Currently we are renovation our guest rooms and that is the only reason we had big dumpster in parking lot. We will be uploading new guest room pictures soon. Thank You.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Meh

Posted Jan 10, 2017 on Orbitz
Room was clean but severely out dated. Ok for short stay. Booked king but received two queens in small room. No bathtub just gym style shower. Parking lot was not plowed from recent snow. They do accept pets for additional cost. Located right next to turnpike entrance and about 20min from seven springs. Overall: meh.
Comment from Hotel Management
Jan 13, 2017 by Aryan.P, Hotel Management
Dear Guest, We are extremely sorry for the inconvenience. We have had hot water issue on the day of your check-in and due to that reason we were not able to honor your original king size room. We are also going through full renovation of all our guest room. We are expecting all our rooms to be renovated by end of February 2017. We do have contracted plowing and our parking lot is plowed as needed depending on customer cars parked.
2 out of 5
by A verified traveler from pittsburgh pa

Close to 7 Springs

Posted Jan 9, 2017
The hotel was very cramped. I thought I was getting an oversized tub and I got a regular sized tub. When I went to get ice I barely fit through the doorway bc they had the vending machines blocking the way. It was not comfortable at all.
Comment from Hotel Management
Jan 13, 2017 by Aryan.P, Hotel Management
Dear Guest, We do not have rooms with an oversized tub we are really sorry for misinformation you were given online. We have a plan to expand our doorway to vending area. currently we are under renovation of our guest rooms and will be taking care of this issue.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to turnpike

Posted Dec 15, 2016
Pros: Right off the turnpike
After traveling many hours, it was a very nice place to stop and rest for the night. Comfortable & pleasant ~ good night's sleep so well rested for continuing my journey.
Comment from Hotel Management
Jan 13, 2017 by Aryan.P, Hotel Management
Dear Guest, Thank you for taking time and leaving us a review here. We really appreciate feedback from our guests.