Ratings based on 871 Verified Reviews

4.0 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very large rooms with delicious varied breakfast

Posted Jan 17, 2018
Excellent location. Fitness room would be better with free weights
Comment from Hotel Management
Feb 3, 2018 by Tran Quynh Chi - Director of Sales, Hotel Management
Dear Renee, We thank you for your review. We are glad that you enjoy our large room and delicious buffet breakfast. Honestly, we try but not understand what you mean with "free weights" in your comment for our Fitness room. It's great if you could tell us more about this. We thank you for your stay with us and look forward to have more chance to welcome you back to our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Classic treasure in the heart of the city

Posted Dec 31, 2017
Wonderful experience in a beautiful room. Comfy bed, excellent staff.
Comment from Hotel Management
Jan 6, 2018 by Quynh Chi, Hotel Management
Thank you very much for your stay at our hotel and you generous comment for us. It is a great encouragement to our team. we look forward to have more chance to welcome you to our hotel Our best regards, Quynh Chi Director Of Sales
3 out of 5
by A verified traveler from california, usa

Old hotel... needs modern updates

Posted Dec 3, 2017
I booked two rooms... traveling with my elder parents. I got in really late from the airport. Even I requested in advance they put separated us to different floor. Finally agreed to give us the same floor... room is big but I can see gaps between the tiles in the bathroom wall... bed was hard... hallway was dark and dirty carpet... Breakfast was great.... This hotel is in need of major renovation soon or no one would stay there. I would never come back. I recommend Park Hyatt which is located next door...
Comment from Hotel Management
Dec 6, 2017 by LE TAN THANH - Genaral Manager, Hotel Management
Thank you for taking the time to share your experience on Expedia and we regret that we have not been able to meet your expectation during your recent visit. Regarding the room distribution, hotel did not confirm 2 rooms on the same floor even you request in advance because it subjects also on the room's availability upon check-in time. Actually, Continental Saigon is the first hotel in Vietnam, since 1880, the old feeling is unavoidable. However, step-by-step renovation is in process to ensure the best guest's convenience. If you stay at Park Hyatt, you will find the modern style but we afraid that the room rate will be much more expensive, maybe higher 3 times in comparison with us. We hope that you will consider staying with us again at Hotel Continental Saigon. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in central location.

Posted Nov 7, 2017
First trip to Saigon and I was not disappointed! Look out for the motorcycles and mopeds. Saigon has the largest concentration of motorcycles. Very nice people and great food. The hotel was central to lots of tourist attractions.
Comment from Hotel Management
Nov 9, 2017 by LE TAN THANH - General Manager, Hotel Management
What a happy to see that you had a good experience with Hotel Continental Saigon. It was rewarding to know that your experience at our hotel were up to your expectations. We love to hear your feedback about lovely hotel and convenient location. We look forward to your next stay with us, hopefully in the very near future. Best regards,
4 out of 5
by A verified traveler

Prime Location

Posted Nov 5, 2017 on Hotels
Excellent Location, near to riverside an shopping areas. Plenty of eateries
Comment from Hotel Management
Nov 9, 2017
Thank you for posting an excellent review on Expedia. It is with great pleasure to understand that you have thoroughly enjoyed your recent stays with us at the Deluxe room. We are motivated by your compliments about our great service, nice pool and food. we look forward to your next stay with us, hopefully in the very near future. Yours faithfully, LE TAN THANH General Manager
3 out of 5
by Jennifer

Posted Nov 3, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Thank you for choosing Hotel Continental Saigon. We look forward to welcoming you next time. Best regards, Le Tan Thanh - General Manager
5 out of 5
by K Wayne

Posted Oct 11, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Thank you for choosing Hotel Continental Saigon. We look forward to welcoming you next time. Best regards, Le Tan Thanh - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
Pros: location very central, easy to walk everywhere
Cons: update conditions wifi
old quaint traditional, state owned without much investing into renovation room very spacious but furniture old Ask for room on 2nd or 3rd floor with balcony view of opera Ask for room with hard wood floor Lovely courtyard Decent buffet, but not as extensive as other hotel Great location for the price Good staff wifi unreliable in the room i stayed in
Comment from Hotel Management
Oct 10, 2017 by Le Tan Thanh_General Manager, Hotel Management
Dear Sir / Madam, Thank you for your feedback, We are glad to hear that you enjoyed your stay with us as well as satisfied with our staff. Our rooms has been renovating gradually. And also, we hope for a chance to welcome you back at our hotel in the near future. We will try our best to serve you in the better conditions. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle, wa

Historic beauty

Posted Sep 29, 2017
We got a free upgrade to the heritage room and Oh boy! So elegant. The room was clean and spacious and the bed was like a cloud. The staff were all so friendly and smiling and the courtyard was a beautiful place to have an evening cocktail. If I ever find myself in Saigon again I will be staying at the continental.
Comment from Hotel Management
Oct 10, 2017 by Le Tan Thanh_General Manager, Hotel Management
Dear Mr. / Ms. Benji, Thank you for your kindly feedback, It is really great to hear that you absolutely enjoyed your stay with us. Our hotel is the first one in Ho Chi Minh City. These Heritage Rooms are associated with historical periods. We hope for a chance to welcome you back at hotel Continental Saigon in the near future. Thanks & Best regards,
4 out of 5
by ashley

4 nights in hcmc

Posted Sep 20, 2017 on Hotels
the Continental is one of the oldest hotels in hcmc with beautiful detail almost like staying in a museum, nice good sized rooms, located close to department stores and short walk to the ben thanh, lucky and Saigon square markets - lots of dining options close by. our breakfast was included and had a great selection of foods to choose from.
Comment from Hotel Management
Oct 26, 2017
I would like to thank you for leaving us your kind comments on Hotels.com It is great pleasure to know that you have thoroughly enjoyed your stay with us. We are motivated by your compliments about our location and breakfast buffet. We look forward to welcoming you again soon at Hotel Continental Saigon. Best regards, LE TAN THANH General Manager