Dear valued guest, Thank you for staying with us at Saigon Hotel and sending your rating. We appreciate it! Looking forward to welcoming you here again in the near future. With Best regards, Dao Nguyen General Manager

Dear Mrs. Carrier Wade Lynn, Thank you for staying with our Saigon Hotel and taking time to write your feedback. We much appreciate that! I would like to convey our sincere gratitude for your words of appreciation on our hotel service and staff which encourage us to work even harder to consistently delight our guests. I sincerely regret that we didn’t fully met your expectation during your stay. However, please be rest assured that your comment will be properly addressed by the Management Team to better satisfy our valued in-house guests in the future. I hope we can welcome you to the hotel once again. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you very much for your feedback relating to your recent stay at the Saigon hotel. It was a great pleasure having you with us and we are highly appreciate your valued feedback to continually improve the standard of facilities and services offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future. Yours sincerely,

Dear Ms. Julie, Thank you for choosing our Saigon hotel and taking your time to rate to us. Please allow us to send our apologies for the shortfall in standards of breakfast on this occasion. Your feedback is extremely valuable to us, as we strive to improve the standard of facilities and services offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay. Besides, your compliments towards our team members definitely will be shared accordingly which eventually made up our day. We will treasure this recognition and continue to exceed our guests' expectation. We look forward to sharing our improvements with you on your future visit and extending to you the sincerest and warmth hospitality. Warm regards,

Dear valued guest, Thank you very much for your feedback relating to your recent stay at the Saigon hotel. It was a great pleasure having you with us and we are highly appreciate your valued feedback to continually improve the standard of facilities and services offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future. Yours sincerely,

Dear Sir/Madam, Thank you for the great review! We are thrilled to hear that you enjoyed your stay very much with many aspects of our hospitality. As you may know ensuring each guest is satisfied during their stay is not only our responsibility, it is our passion that drives everything we do. We appreciate your compliments and recognition as it is a great source of motivation for our team to keep up our excellent service. Once again, thank you for giving us a perfect rating which will assist other travelers in making the best choice for their trip to Ho Chi Minh city. We are looking forward to your return soon. Warmest regards, Shelly Ton Front Office Manager

Dear Ms. Thu Trang, We would like to thank you for choosing our Saigon hotel and taking your time to write to us. We are now working on improving our guest rooms’ standard by installing the double glazing glass for balcony doors of guest rooms on the 2nd and 3rd floors. We are sure that you will enjoy the new upgrade when you come back or we would arrange for you a higher level guest room for your new experience on the Saigon hotel. We are looking forward to meeting you soon on your return. Warmest regards, Shelly Ton Front Office Manager

Dear Valued guest, Thank you very much for your review and feedback relating to your recent stay at the Saigon hotel. We are sorry to hear that we could not full fill your expectations concerning our service. Your valued comment has been shared and discussed in details by our management team for further improvement. Hopefully we may welcome you again. Warmest regards, Shelly Ton Front Office Manager

Dear Mr. Nishanth, Thank you for choosing our Saigon hotel and taking your time to write to us. We are sincerely concerned and apologize that we fell short on your expectations in some area. It was a great pleasure having you with us and we are highly appreciate your valued feedback to continually improve the standard of facilities and services offered to our guests. Hopefully we may welcome you soon again. Warm regards,

Thank you for your kind review on our excellent location and attentive service following your recent stay with us. I trust that you also had a positive experience at the Saigon hotel. We do look forward to welcoming you back soon. Warm regards,

Dear Mr. Chin Lian, Thank you for staying with us and sharing your feedback. Your bought up issue of the noise coming from the road side is exactly what we are looking at the moment and continue working on to improve the hotel facilities for our guest’s best sleeping quality. We do hope that you had pleasant experience throughout your stay in Saigon hotel as well as many aspects of the city. Once again, thank you for choosing the Saigon hotel and we hope you will return soon. Best regards

Dear our valued Guest, Thank you for taking your time to share with us your feedback with regard to the recent stay at our Saigon hotel. We are really pleased to know that you was immensely satisfied with your stay and it is worth to the paid money. With our great pleasure when reading your comments, we shall definitely share them among our team. This is a great source of encouragement for our associates to continually strive for offering more quality service and obtaining personal satisfaction from every single guest staying in our hotel. We are looking forward to welcoming you soon on your next stay with us. Best regards,

Dear Guest, Thank for your best comment to us, it's really happy to hear from your comment and we hope you will back soon one day in our hotel Best regard,

Dear Guest, Thank for your staying with us again. Day by day we try to work hard for give all of our guest everything better, we hope to serve you again as soon as possible.

Dear Guest, Thanks for your good comment to us. We hope to see you again in our hotel.

Dear Value Guest, Thank you for your nice comments about our hotel service, we are really happy because you was satisfied in your previous stay and come back again. Hope the next time you stay at Saigon hotel, we can meet your expectations once again. Best regards,

Dear Guest, Thank for your best comment to us. We hope to see you again in our hotel. Best regard,

Dear our value Guest, Thank you so much for your nice comments about our service. We are appreciated your feedback such as motivate to help Our staff always strive to bring best service for all guest staying. Hope you look forward to seeing you in next time. with best regards, Vanessa

Dear Guest Thank you for your comment, please kindly let us your reservation ID, we immediately are considered your room. Due to regarding to your type of room which you select to book in advance. Best regards Reservation Team

Thank you very much for taking the time to share your experience at Saigon hotel.It is a pleasure to hear that you enjoyed your stay so much! We are glad that you enjoyed our service approach. We hope to welcome you back very soon! Best regards

Dear Mr. Fernando, Thank you very much for taking the time to share your stay with us. Our staffs always work hard to bring back the best service that's way to thank you for our guests We hope to welcome you back in the next trip. Best regards Guest Relation Team

Thank you for your nicest comments and we hope to welcome you in next your stay with us. Best regards

Dear Amy, Thank you for your valuable feedback it really helps our staff motivation for work. We assure you the best service all the time. Regarding the bed mentioned a little hard, our management are considered to alter other sleep softly mattress in the next our renovation plan. With best regards DOS

Thank you

Dear Pawan, Thank you so much for your taking the time to give good feedback about our service in the recently your staying at Saigon hotel. We hope to be welcoming you in the next time.

Thank you for your valued comment to Saigon hotel. Really, our location hotel in the center of Ho Chi Minh City is very convenient for Business trip or travelers to visit city.

Thank you for your time to get comment to us certainly contributed to our success and we are always to thank you for that. We are so sorry that you had bad experience of the hotel, we have had a lot of guests that have stayed in this period and had not mention the issue of wifi at this time. in spite of the fact that every guest room has a private router to access as suitable for emailing and social networking without streaming large media files. In case on your requests to Reception Desk, our IT will be supporting to you. Regarding the machines set up in the fitness center, all photos of our facilities for free using for guest in house have posted on Hotels.com is reality our management are considered to do more and make guest stay comfortable. We hope to welcoming you in next time. Best regards

Dear Mr. David Faibisch, Thank you for taking the time to share of your recent stay at Saigon hotel. We greatly appreciate your feedback is extremely valuable to us and also thank you for the kind words regarding the breakfast at Restaurant and our staff. We apologize your stay was unsatisfactory, your feedback was shared with our team and we hope to have the opportunity to welcome your back and exceed your expectations

Dear Mr. Steph, Thank you for giving us a perfect rating and for taking time to share your experience stay at Saigon hotel. A lot of guests who stayed our hotel feedback our hotel service are good and comfortable to stay. Looking forward to seeing you again.

Dear Mr. Frank, Thank you so much for your valued comments as well as for your perfect rating to other guests. We are always offered more benefits for guest long term stay. Please hesitate to contact us any time to assistance.

Dear Valued Guest, Thank you for taking your time to give us your comment. I am sorry to hear about your experience. Please don't hesitate to contact me if I can assist with a future stay.