Ratings based on 34 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from brum uk

Nice hotel located near subway station

Posted Oct 16, 2017
Pros: Clean and modern, apartment style,
Cons: Bit prices, tried to extend stay but price had doubled, clear pricing policy at booking on breakfast
Location: Good nearby restaurants, about 15 minutes by tube to tianemen square
Nice hotel quite prices wired policy on breakfast where you only get one breakfast per room extra cost for second breakfast. Buffet breakfast is good though.
4 out of 5
by A verified traveler

great option, amazing location!

Posted Jul 5, 2017 on Hotels
great option!
Comment from Hotel Management
Aug 3, 2017
Thank you very much for staying at Ascott Raffles City Beijing! To provide you a home away from home is always our commitment. Hope to have another opportunity to accommodate you in Ascott Raffles City Beijing again!
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Great location with amenities close by

Posted May 11, 2017
Great apartment with everything you'd need with small supermarket and large mall down stairs. Staff were very helpful for all requests and our apartment was really comfortable
Comment from Hotel Management
Jun 6, 2017 by Monica, Hotel Management
Thank you very much for staying at Ascott Raffles City Beijing! To provide you a home away from home is our commitment. Hope to have another opportunity to accommodate you in Ascott Raffles City Beijing again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Spacious, convenient and nice

Posted Dec 18, 2016
Cons: Cleaniness - happened to spilled some water, wiped it with a napkin and its black! Dusty as well, but it could be due to air quality in Beijing
- Conveniently located, the MTR is located within the adjacent Raffles City Mall - If you are not picky, you technically do not need to get out of the Serviced Apartment & Raffles City Mall for your daily needs - Great for family and business travellers - No in-house restaurant, so there is no in-room dining service. But in Beijing, you can order food from Sherpa as recomomended by the front desk, delivery right up to your doorstep.
Comment from Hotel Management
Dec 30, 2016 by Monica, Hotel Management
Thank you very much for choosing Ascott Raffles City Beijing as your accommodation in Beijing. We were glad to host you at our serviced residence. We have noted your observations for improvements Please be assured that we will coordinate the plans for these enhancements. we look forward to welcoming you again in Beijing or any other Ascott serviced residence globally.
5 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Great location and easy access to airport or railway. short taxi ride to Sanlitun. Breakfast was respectable.
4 out of 5
Recommended
for Couples
by A verified traveler from Melbourne

Excellent apartment hotel with friendly staff

Posted Nov 21, 2016 on Wotif
Pros: The apartment was a good size which we enjoyed as we stayed seven nights and the staff were excellent especially with a late check out request.
Cons: The breakfast is very good but starts too late for visitors booked on day tours.
Location: Great Wall, Forbidden City, Hutongs, Lama Temple and Summer Palace are all situated close to the hotel.
The apartment was clean and well appointed and the staff were friendly and very helpful with directions and translations.
Comment from Hotel Management
Dec 22, 2016 by Monica, Hotel Management
Thank you very much for choosing Ascott Raffles City Beijing as your accommodation during your holiday in Beijing. It is always encouraging for us to learn that our valuable guests are satisfied with our service. your feedback about the starting time of our breakfast is very well received, we will coordinate with related department to check on this issue. We hope that we will have the pleasure of welcoming you again in the near future.
3 out of 5
by Ying Wa from Hong Kong

A stay falling short of expectation

Posted Oct 23, 2015 on Hotels
The sofa is poorly designed in the living room. It was hard and allowed very little space to sit with the big cushion placed on it, If you take away the cushion, it was still very uncomfortable to sit. The hotel offers no in room dining after work. This is inconvenient for the travellers who need to work until late hours. However, the quality of breakfast offered was quite good, the easiness to access the airport through AirPort Express is great too. All in all, given the cost and the space provided for the room, this is not a good value for money decision to stay there.
5 out of 5
by Yan from China

Posted Jul 8, 2015 on Hotels
The room was spacious and clean. The guest room was very quiet, though it lies in a crowded city region. The airport express was just at the neighborhood. Everything is perfect of this hotel.
5 out of 5
by A verified traveler

Good choice for business travellers.

Posted Jan 27, 2015 on Hotels
Pleasant stay for business travellers.
5 out of 5
Recommended
for Families
by A verified traveler from Singapore

Excellent hotel in great location

Posted Dec 31, 2014
Pros: Good room amenities, good layout and good service. The coffee machine near the reception.
The hotel is well-located with direct access to shopping centre and subway, without needing to get out of the building. The staff at the hotel is prompt in their service. The breakfast at the residence lounge is great, with good variety. I would like to also specifically commend one of the chef. He was very thoughtful in offering to close the window when he saw my wife was dressed only in thin sweater (it was winter time).