Ratings based on 613 Verified Reviews

3.9 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Australia

Close to city centre

Posted Nov 11, 2017 on Wotif
Walking distance to shops. Whole hotel needs an update. Definitely not a five star, its more like a 3 stsr hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2017 on Hotels
4 out of 5
by Jennifer

This traveler left a rating score only Posted Oct 28, 2017 on Hotels
4 out of 5
by A verified traveler

Nice hotel close to Forbidden City

Posted Oct 26, 2017
No complains, which is good coming from me that travel a lot.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Fantastic

Posted Sep 24, 2017 on Wotif
Pros: Position, range of facilities and cleanliness
Cons: Stronger fan in toilet/shower zone as became a little stuffy in the humidity
We had a delightful stay in a large king suite which was spotless. Couldn't be happier with everything the complex offered from reception, to breakfast to drinks, dinner and tour ... and it is not a tired facility.
1 out of 5
by A verified traveler

will not come back

Posted Sep 18, 2017 on Hotels
Money machine - poor service
3 out of 5
by Jamahl

Posted Sep 14, 2017 on Hotels
maybe i was spoiled from spending 2.5 weeks at a st regis, but i found the crowne plaza to be pretty dingy. the "king" bed was just two twins put together and the mattresses were hard. the door hinges in the bathroom had hair and grime on them. the toilet wouldnt stop running after a flush, so i checked in the tank and it had two empty soda bottles in there filling in as the floats. most would not notice this, but i did and found it unsatisfactory. i also, left the do not disturb sign on the door and my room was cleaned while i was out anyway
5 out of 5
Recommended
for Everyone
by A verified traveler from SFO

Perfect location and comfort.

Posted Sep 6, 2017 on CheapTickets
Loved how close it was to everything. The rooms themselves were great! Breakfast buffet was something I will never forget. Meiwei De! Overall I would definitely come back to this hotel.
4 out of 5
by Nami

Posted Sep 2, 2017 on Hotels
Comfortable and good experience
3 out of 5
by Robert

This traveler left a rating score only Posted Aug 27, 2017 on Hotels