Ratings based on 472 Verified Reviews

4.2 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2018
excellent location and friendly staffs. Easy to access public transportation. Close to well known shopping and sightseeing places.
Comment from Hotel Management
May 13, 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic location

Posted May 2, 2018
My mum and I stayed in this hotel for three nights. We thought overall it was good value for money. Pros were - fantastic location close to Forbidden City, helpful staff. Our room had views across the Forbidden City. Cons are - it is dated, the shower was especially antiquated.
Comment from Hotel Management
May 2, 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.
2 out of 5
by A verified traveler from Texan living in Shanghai

Only Great in Location

Posted Apr 9, 2018
This property has an excellent location, just one block from Forbidden City and Tiananmen Square, but the property is extremely worn and showing its age. We were told upon check-in that our room was being 'upgraded' to a 'suite' which simply meant we had a separate sitting room, but the room was so cold (heat did not work) that we were moved again. We got a Forbidden City view in the new room which was great, but the room itself was very aged and had a horrible smell (think dead mouse in the wall) near the door and moldy smelling bathroom. The beds were comfortable by China standards. The restaurant was extremely pricey so we chose not to dine there. The rooftop bar/terrace that they advertise in many pictures was closed and the terrace locked, so we couldn't go out to take pictures. I would recommend this hotel only for the location, but definitely not worth the price of the accommodation.
Comment from Hotel Management
Apr 9, 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location. Vintage hotel

Posted Mar 28, 2018
Extremely good location. Facilities ok. WIFI available for use if you have a Chinese Mobile Number. Arrived 24th, no airconditione and can be quite stuffy and hot in the afternoon. then again you will not be in the room in the afternoon.
Comment from Hotel Management
Mar 28, 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.
3 out of 5
by A verified traveler

Posted Mar 27, 2018
Great location and staff. It has a charm as an older hotel but needs improvement. You can't get an air movement from the central fan system making the room stuffy and warm, the towels were rubbing off on me, and the sink counter needs better cleaning.
Comment from Hotel Management
Mar 27, 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.
5 out of 5
by A verified traveler

Posted Mar 24, 2018 on Hotels
great location and great hotel
Comment from Hotel Management
Mar 24, 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.
5 out of 5
by A verified traveler

Worth the price....great location

Posted Mar 15, 2018 on Hotels
Good location just 5mins walk to Wangfujing Street and Forbidden City. Front desk and concierge are always helpful. Room is clean though the mattress little bit hard but can sleep comfortably
Comment from Hotel Management
Mar 17, 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guest:Thank you for staying Grand Hotel Beijing and showing your recognition and encouragement. Your comment is very important to us. The hotel originally built in 1990 and is the closest five-star hotel to the Forbidden city. The interior decoration mainly to the Ming and Qing Dynasty and the furniture was build by the ancient precious wood in china. Grand Hotel Beijing is your best choice if you want to experience the imperial atmosphere in all of china. Your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.
5 out of 5
by A verified traveler

Posted Mar 6, 2018 on Hotels
Great time! Awesome location. Friendly and excellent service.
Comment from Hotel Management
Mar 7, 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Ones an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.
3 out of 5
by A verified traveler

China visit

Posted Feb 28, 2018 on Hotels
The hotel on arrival was early morning 3.30am room was booked for late arrival so booking in was slow & made our own way to room room was ok but needs updating Dated decor for this rate of hotel Breakfast not too good complained about cleanliness of equipment & cleaning protocol Staff very helpful on area & booking trips
Comment from Hotel Management
Feb 28, 2018 by Grand Hotel Beijing, Hotel Management
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will perfect to provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.
4 out of 5
by A verified traveler

Well located and above average

Posted Jan 14, 2018 on Hotels
Nice hotel in a good location though not amazing
Comment from Hotel Management
Jan 18, 2018 by Grand Hotel Beijing, Hotel Management
Thank you for sharing your experience with us.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.