Ratings based on 516 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham UK

Great central location

Posted Sep 20, 2017
Pros: The location, the staff and the huge rooms
Cons: The pool was cold, check-in process
Location: The hotel is really near The Forbidden Palace and Tiananmen square
We stayed here for five nights whilst visiting friends in Beijing. Check-in This was my biggest disappointment/only bad service at the hotel. The lady who checked us in was unfriendly, and gave us no information about the hotel. She was very functional taking our passports to copy giving us a single key (which was annoying as you need a key for the lifts) and then sent us on our way. We had to figure out everything about the hotel ourselves. Luckily everyone after this individual was very friendly. The hotel lobby is nicely furnished and smelt great. The door staff were great and got us a taxi each time we needed one. Room We stayed in a Deluxe King size room. The room was massive! We had a bad, desk area, sofa, large bathroom (with separate bath/shower and toilet). The air-conditioning was effective and there were lots of different types of lighting. There were probably about 5 english channels and you could also borrow DVDs. Our safe broke one day and within five minutes someone had come to fix it. The maid service was really good. They gave us four bottles of water a day. The Hilton wifi tries to charge you but you can pick an option to verify mobile devise which gave us free wifi for our entire stay on both our iPhones. Food/drinks Breakfast was included. There is a large selection of both Western and Chinese items. There was an egg station where they cook all types freshly (and no wait which was nice). Overall we enjoyed breakfast. We did on occasion have
4 out of 5
by A verified traveler from COLOMBIA

VERY NICE HOTEL BUT NEEDS A REVAMP

Posted Sep 15, 2017
Pros: THE ROOM SIZE AND THE LOCATION
Cons: A COMPLETE OVERHAUL TO THE FACILITIES
THE ROOM IS A VERY GOOD SIZE AND VERY NICE BUT IT NEEDS AN OVERHAUL BECAUSE ITS VERY OLD AND IT SMELLS VERY HUMID
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2017
Cons: THE HOTEL IS OLD AND SOME ROOMS SMELL HUMID
THE STAFF IS VERY NICE THEIR ENGLISH SKILLS ARE LIMITED AND THE HOTEL IS VERY OLD AND SOME ROOMS SMELL VERY HUMID
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, MO

Good Western-style hotel close to attractions

Posted Aug 23, 2017
Pros: The staff, particularly the concierge and the bell staff out front were extremely helpful with making reservations and giving us directions.
This Hilton has Western-style amenities and is very comfortable. The hotel is walking distance to Tienamen Square and the Forbidden City (about a mile to these places). There are also several restaurants in the adjacent mall.
5 out of 5
Recommended
for Everyone
by A verified traveler from greenville

Elegant hotel close to downtown attractions

Posted Aug 21, 2017
Pros: Nice bath tub.
Location: All downtown attractions are near by.
High end hotel with nice rooms and good service. Close to forbidden city and pedestrian street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2017
Very nice hotel also clean, best Hilton I stayed at
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Business and pleasure

Posted Jun 30, 2017
First time in Beijing, I found this hotel convenient and reliable but if you want to take a Taxi first deal with them as they will certainly get more.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 27, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, Australia

Very central

Posted May 14, 2017 on Wotif
Great size room. Breakfast excellent. Staff at front desk could have been friendlier
5 out of 5
by Mohamed

Highly recommend this hotel & location

Posted May 1, 2017 on Hotels
Amazing location,Excellent service Superb room layout