Ratings based on 684 Verified Reviews

4.1 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from NYC

Posted May 28, 2018
We had to keep most of our clothes in our suitcases because there were no dresser drawers, and very little space in the closet to hang them. Also, the air conditioner in this old hotel had a hard time keeping up with the 95 degree temp. Other than that everything was great. The place is in a great location, and is itself a bit historic.
Comment from Hotel Management
Jun 14, 2018 by VIVIAN, Hotel Management
Dear Steve: thank you for your coming and comments Jade Garden hotel has attracted many tourists both at home and abroad with its long history, cultural background and superior geographical location. At present, we are decorating the room. We believe that the newly renovated Jade Garden hotel will give you a new feeling. Of course, we will continue to welcome every guest with warm service and sincere attitude. We sincerely look forward to your visit again.Wish you a happy life.
4 out of 5
Recommended
for Everyone
by A verified traveler from Middlesbrough

1000 yards off Tianamen Square

Posted May 28, 2018
A nice comfortable hotel in the heart of Beijing. Breakfast and lunch are available as well as a bar until 9:00,pm.
Comment from Hotel Management
Jun 14, 2018 by VIVIAN, Hotel Management
Dear tuart: thank you for coming and comment. Founded in the late 1930s, the hotel has a history of more than 70 years. Among them, the cultural relic building has a strong historical background and was awarded as Beijing municipal cultural relic protection unit in 1995. Our hotel has attracted a lot of tourists both at home and abroad with its long history and cultural background and superior geographical position. We will continue to welcome every guest with warm service and sincere attitude. We sincerely look forward to your visit again and wish you a happy life.
4 out of 5
by A verified traveler

Posted May 28, 2018
We had good experience staying at this hotel. The location is perfect. We used buses nearby to the Temple of Haven, to Qianmen from where we used another bus to the Great Wall. The hotel room needed some updating. However, if I go to Beijing again, I will choose this hotel.
Comment from Hotel Management
Jun 14, 2018 by VIVIAN, Hotel Management
Dear guest: thank you for coming and comment . Founded in the late 1930s, the hotel has a history of more than 70 years. Among them, the cultural relic building has a strong historical background and was awarded as Beijing municipal cultural relic protection unit in 1995. Our hotel has attracted a lot of tourists both at home and abroad with its long history and cultural background and superior geographical position. We will continue to welcome every guest with warm service and sincere attitude. We sincerely look forward to your visit again and wish you a happy life.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2018
Some staff don't speak English and is difficult to communicate specifically at night time
Comment from Hotel Management
Jun 14, 2018 by VIVIAN, Hotel Management
Dear guest: thank you for your stay and comments. I'm sorry for not bringing you a good check-in experience. At present, we are decorating the room. We believe that the newly renovated Jade Garden hotel will give every guest a new feeling. At the same time, we will strengthen the training of our employees on language and strive to make every guest who arrives feel our professional, efficient and enthusiastic side. I sincerely look forward to your visit again and wish you a happy life.
1 out of 5
by A verified traveler

Bad

Posted Apr 21, 2018
Toilet not flushing shower not working.conplained to staff they said it’s a old hotel nothing can be done
Comment from Hotel Management
May 23, 2018 by VIVIAN, Hotel Management
Dear guest: thank you very much for staying in my hotel and giving comments. I am very sorry for giving you the unperfected accommodation experience. We will strengthen the maintenance of the room facilities to meet every guest with the best quality after decorating. We look forward to your visit again. Wish you a happy life!
3 out of 5
by A verified traveler from Singapore

Not so good, Not so bad.

Posted Apr 19, 2018
Pros: Location.
Cons: Housekeeping. Cleanliness.
Staff at reception cannot speak English though many tourist are staying there. No help for any tourist information. Housekeeping also just so so. We stayed 4 nights there. One night felt obviously that a lot of dust inside the room. Receptionist became inpatient when you speak English (feel a bit strange for that).
Comment from Hotel Management
May 14, 2018 by VIVIAN, Hotel Management
Dear Kei Kei: thank you for staying in my hotel and giving comments, excellent location and convenient transportation. All of them are our unique advantages. In the future, we will strengthen the cleaning of the room carpet. We look forward to your visit again. Wish you a happy life!
2 out of 5
by A verified traveler from Atlanta

Very dated and worn hotel

Posted Apr 7, 2018
The location of the hotel is perfect. The lobby looks nice and the breakfast and lunch buffet is nice. The rooms are spacious BUT the carpet and furnishings are VERY worn and dated. I had a large group with 12 rooms. The carpets in the hallway and inside the rooms were visibly stained. The cloth headboards were stained. The bathroom tile was cracked and the counters were scratched. We came during an unexpected cold snap. There was no heat as we were told the central heat was controlled by the govt. Out of our 12 rooms we were giving two space heaters. One room was told to put on more clothes if they wanted to be warm.
Comment from Hotel Management
May 16, 2018 by VIVIAN, Hotel Management
Distinguished Angie: thank you for choosing to stay in Beijing cui mingzhuang and leave a valuable opinion. I'm sorry to have not been able to bring you the good experience here, we attach great importance to your opinion.In the future , we will do much on a targeted training of personnel service , so as to improve the level of the guest services.At the same time ,We will pay more attention to the air conditioning problems you pointed. We are looking forward to your visit again. Wish you a happy life!
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Colorado, USA

jade garden

Posted Mar 31, 2018
Pros: closeness to visitor areas.
Location: Shopping just across the street. The night market, TianAnMen Square, Pearl Market, Silk Market,
Most of the staff spoke some English. They couldn't find my reservation when I arrived, but found me a room for the night. I checked in and out each night, the second night they did find my reservation. The staff were most courteous and helpful. I asked them to call for a taxi and it was there. Good at directions and suggestions. The buffet breakfast was remarkable, if you went away hungary it would be your fault. If I were to go back I would stay there again.
Comment from Hotel Management
May 14, 2018 by VIVIAN, Hotel Management
Dear guest: thank you for staying in my hotel and giving comments. Our long history and cultural background and superior geographical position are our unique advantages. I hope the hotel can become your home in Beijing.Look forward to your visit again. Wish you a happy life!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 30, 2018
Within minutes walk to palace museum and 10 mins walk to subway station plus shopping malls! The rooms are decent except it smelled of smoke.
Comment from Hotel Management
May 16, 2018 by VIVIAN, Hotel Management
Dear guest: thank you for staying in my hotel and giving your approval. With its historical and cultural background and superior geographical location, I have attracted many tourists from home and abroad. We will continue to greet each guest with a thoughtful service and sincere attitude. We sincerely look forward to your visit again. Wish you a happy life!
3 out of 5
Recommended
for Everyone
by A verified traveler

Center of the city. Historical place to stay.

Posted Feb 25, 2018 on Orbitz
Love the stay although only one night. Great location for day visit.
Comment from Hotel Management
May 14, 2018 by VIVIAN, Hotel Management
Dear HT: thank you for staying in my hotel and giving comments. Our long history and cultural background and superior geographical position are our unique advantages. We hope the hotel can become your home in Beijing.Look forward to your visit again.Wwish you a happy life!