Ratings based on 19 Verified Reviews
4.1 Room cleanliness
3.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Jul 23, 2017 on Hotels
Romantic weekPosted Jun 1, 2017 on Hotels
Great all around
by A verified traveler from San Francisco
Ok for a short stay. Breakfast needs improvement.Posted Apr 17, 2017
Pros: Price. Location- though the immediate neighborhood is very run-down. Close to the metro station though. Good size room. Lobby is nice.
Cons: Food. Plumbing repairs. Thermostat- got too warm and airconditioning didn't turn on. Had to open the window.
Location: Near the metro. Some shopping.
Room was good size and comfortable. Although they can understand English, communication is somewhat limited. Well appointed but a bit worn. Caulking around the shower fixtures and edges were visibly worn and should've been fixed. Seems like it used to be a Best Western Premiere hotel that a local group took over. Lots of potential, but they need to do the minor repairs and change the carpet (also worn) to make this a real 4 star. The breakfast was poor. Selection limited and lukewarm. They had a chef, may be for eggs or other made_to_order items, but, there were no signs or indication he was to do anything more than make sure the chaffing plates had some food in them. Juice was from a bottle 1day, next day just water. Coffee pot was half full and didn't appear (nor smell) any good.
by A verified traveler from San Francisco
Not a single employee could speak EnglishPosted Aug 30, 2016
Pros: Room and lobby are spacious.
Cons: They should offer at least few English Chanel when foreigner doesn't speak Chinese,.
Location: Good location many restaurants near by and not too far from Metro station.
Very bad experience to start with I was with my brother for four day stay at this hotel. They didn't give us two keys. Every time when one of us to leave the hotel, we have go to ask the front desk employee to open the elevator and push the button to our floor of the hotel. You need to swipe cared(hotel key) to ride the elevator. This was pain, because they don't speak one world in English. I had some important work that needed internet, and WIFI wasn't working for two whole days. Corridor carpets were dirty and smelly too.
for Everyoneby A verified traveler
Nice hotel in a,neighborhoodPosted Feb 4, 2014
Pros: Very comfortable and the staff was very accommodating. The rooms were large.
Cons: Need,covers on the bathroom windows to the rooms. It makes it hard to share a room.
Location: Hard to find many taxi drivers did not know where it was from the airport. Local shopping very close by.
We loved the hotel. Everyone was helpful and the rooms are very nice size. The hardest part was getting a taxi to take us there from the airport. It was dark and thankfully I took a, map of the hotel for the cab driver.
by A verified traveler from Trinidad&tobogo
Good location wonderful neighbor hoodPosted Apr 20, 2013 on Hotels
Good location ,all packages should include breakfast,staff should speak more English,television should have English stations mainly movies,CNN English ,also should cater for smoking guests and staff should not suggest tips ,you should be free to give whatever you like.
Posted Nov 29, 2012 on Hotels
The hotel's location is on an alley and taxis will refuse to come into the hotel. This is highly inconvenient especially when one arrives after a long flight and need to pull the baggage from main road to the hotel . It is worse at night. and when the weather is freezing. The staff speak very little English and could not give much local information. Otherwise the hotel is good. Rooms are spacious, clean and up to date. Room facilities are fine -coffee making facility, fridge in the room. Good heating system in place. Subway station is 5-8 mins by walk . Hotel needs to resolve the issue of the taxi or make arrangements for guests to be picked from airport at reasonable rate or from nearby station - Dongixemen where the Airport Express trains arrives. Dongixemen station is about 10 mins by taxi from the hotel and does not cost much.
by Diana from London, Greater London W12, UK
Not great for a familyPosted Oct 3, 2012
Pros: Deluxe room was certainly big enough for all of us, and the king size bed was very comfortable.
Cons: The fact that hotel staff felt it was acceptable for our child to sleep "nowhere", and wanted to charge us for an extra bed - not acceptable.
Location: Location is great if you want to experience "real hutongs of Beijing". Although it was a bit of a challenge for our taxi driver to get thru.
We have booked a deluxe room in this hotel for 2 adults and 1 child (age 2.5). When arrived we were given a room with a king size bed (great), and told that if we want to have a bed for our child we should pay around 20 pound extra for each night. I felt this was out of order! When you book a room for adults and a child, wouldn't you expect to have a bed for your child?! So we had a lengthy discussion with the hotel staff about it, who phoned their sales manager 3 times, before they finally agreed to provide a bed for our child at no extra cost. The whole arguing and hearing the sales manager screaming on the phone, has put a real downer on our stay, as we felt like they were trying to "take us for a ride"! And on that basis, I would not recommend this hotel.
Posted Aug 30, 2017 on Hotels
by Wing Sze
Posted Jun 3, 2017 on Hotels