Ratings based on 71 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from SF

Posted Jul 5, 2017
Amazing hotel, fantastic food, I wish I could stay here every time I was in China for work
3 out of 5
by A verified traveler

Bad stay

Posted Jul 3, 2017 on Hotels
Not a good stay this time. Service was surprisingly bad. When we checked in, the staff seemed not to welcome us. The pillows were not comfy. The indoor pool was not clean enough. Staff instruction wasn't clear. Quite a few of them could only understand Mandarin, which making them not at a high standard.
4 out of 5
by A verified traveler

Posted Jun 15, 2017 on Hotels
Good facility, breakfast is good, but over prices.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 20, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
3 out of 5
by A verified traveler

this used to be a very nice 4 to 5 star hotel but

Posted Apr 3, 2017
I have stayed here many times and compared to other hotels with US names in the area this one needs to step its game up.
4 out of 5
by Wai Ling Lilian

This traveler left a rating score only Posted Apr 2, 2017 on Hotels
4 out of 5
by Han

This traveler left a rating score only Posted Mar 25, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from High Point, NC

Great hotel!

Posted Dec 9, 2016
We were here for work and did not have a chance to use all the facilities but it was great. We stayed at the Club level and the Club room and accommodations were perfect.
5 out of 5
by A verified traveler

A Beautiful Hotel

Posted Nov 16, 2016 on Hotels
The Hyatt Regency Dongguan is situated on the Shon Shan lake and is a beautiful property surrounded by many gardens. The restraunts are high end and the service is excellent. Although a bit pricey compared to other hotels in Dongguan and there is poor access by foot to food outside of the hotel, I will stay here again if possible.