Ratings based on 981 Verified Reviews

3.7 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from PR

Good for short stay

Posted Mar 27, 2017
Was nice but the beach is not too atractive the rest of amenities was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 27, 2017
Amazing my family enjoy so much,excellent service
5 out of 5
Recommended
for Everyone
by A verified traveler from Waukesha,WI

Posted Mar 24, 2017
We would definitely go back. Beautiful spot right on the ocean.
Comment from Hotel Management
Mar 24, 2017 by Meléndez, Hotel Management
Thank you for letting us know about your grate experience at our hotel.
3 out of 5
by A verified traveler

Location was great

Posted Mar 23, 2017
The rugs have mildew and mold. I had a wicked sore throat for the entire stay. As soon as I got home it cleared up. The hotel is connected to Embassy suits that own everything. Friendly staff and excellent resturants close by. You pay for parking but it's worth having a car. Make sure you pay extra for the ez pass.
Comment from Hotel Management
Mar 25, 2017 by Meléndez , Hotel Management
Thank you for taking the time to rate us and for show your nice pictures! We will be more than happy to welcome you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and relaxing

Posted Mar 23, 2017
This is the second time my wife and I stayed in this hotel, ,,we love it.....the location , the staff, are my number one reason if I could make it every year I would. ...
Comment from Hotel Management
Mar 23, 2017 by Meléndez, Hotel Management
Thank you for your feedback. We are really happy to hear that you had a great time.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach

Posted Mar 19, 2017
Pros: Pool and Beach access
Cons: Room could use updating
Location: Restaurants, Pharmacy in close proximity
This was a great location and very affordable . Will definitely stay again.
Comment from Hotel Management
Mar 21, 2017 by Meléndez , Hotel Management
Thank you for letting us know about your great experience. We will be more than happy to exceed your expectations on your next stay with us.
3 out of 5
by A verified traveler from New Jersey

Rooms....

Posted Mar 18, 2017
Pros: The staff was wonderful. Loved the location and the pool and easy access to the beach.
Cons: Temperature of the room and the mildew. Get rid of rugs!
Location: We were able to go to the Rainforest. Traveled to the West coast to crash boat beach Found a lot of great restaurants. Katrina was terrific.
The location of the room was excellent. The room was tooooo cold! And it smelled like mildew. I have a pulmonary disorder so I found it hard to breathe in the room and the hotel lobby.
Comment from Hotel Management
Mar 18, 2017 by Meléndez, Hotel Management
Thank you for letting us know about the experience that you had at our property.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bayamon

It was ok

Posted Mar 18, 2017
Need some upgrades. But it was a very relaxing stay. Nice room view.
Comment from Hotel Management
Mar 18, 2017 by Meléndez, Hotel Management
Thank you for letting us know about your experience. We are looking forward to welcome you again and exceed your expectations.
1 out of 5
by A verified traveler from Louisville

Don't ever Stay here!

Posted Mar 17, 2017
Pros: Desk staff were nice, accommodating and willing customer advocates.
First allow me to pay a ton of kudos to the desk staff. They were nice, accommodating and willing customer advocates. Now for why Aquarius Vacation rentals is not worthy of my additional business or higher recommendation. We arrived right at 4pm check in time and neither room was available, and neither were adjoining as requested. So, we walked out to the pool bar and wasted money on bad food and high priced drinks. Now on to our rooms. - No hot water on nights 1 & 2 - Maintenance finally fixed the hot water and left, or so we thought. Came back to room and no water in shower - Refrigerator wouldn't get cold (likely do to the completely frosted freezer section over the cooling unit. - 2 Double beds were more like 2 over-sized Twins. At this point we decided to check out and cut losses. Arranged our 2 last nights in San Juan @ Caribe Hilton, and could not be happier.
Comment from Hotel Management
Mar 21, 2017 by Meléndez, Hotel Management
Thank you for letting us know about your experience. We take very seriously your suggestions. We do apologize for any inconvenience you might had encountered.
2 out of 5
by A verified traveler from florida

over priced, no worthed.

Posted Mar 13, 2017
Pros: none
overall the hotel needs to be upgraded, deplorable.
Comment from Hotel Management
Mar 21, 2017 by Meléndez, Hotel Management
Thank you for your comment, we are currently working on several project to upgrade the property.