Ratings based on 106 Verified Reviews

4.4 out of 5
90% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Best hotel in the best little town

Posted Mar 9, 2017
Right from the beginning our experience of the Madeleine was good. Email contact from, before our arrival, welcome at reception, advice on restaurants and sightseeing....All great. We were upgraded twice to a large room overlooking the square. Very quiet and comfortable. We were told that this room was due for renovations but still looked in very good condition. The bathroom was a little dated but clean. The only issues were the shower glass leaked underneath making an absolute mess of the floor and the fan heater was a bit fickle not wanting to turn on sometimes..But since they were about to renovate, it's hardly worth complaining about . We would highly recommend their breakfast. Fresh orange juice, crispy pastries,locales and cheese plus bacon and eggs , good coffee too. Apart from perhaps the breakfast waitress, all staff spoke superb English(2 were actually English ). So we would say choosing this hotel is a no brainer. The town of Sarlat is a.must see too. Possibly the prettiest in the Dordogne. The regular town market is great for local delicacies. The huge door on the covered market is worth a photo
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Great location in a pretty town

Posted Mar 8, 2017
Super friendly welcome from the front desk. We had been running late for check in and the hotel had replied to our emails immediately. Several of the staff are native English speakers...We had to use all of their skills when we had car trouble and the local sixt office didn't speak English.. The hotel itself is great. Very nice room...even though it had not been renovated recently it was still in good condition. The bathroom needs some work done though. Shower over bath floods out everywhere and makes a mess. Our bonus was our room being located next to the spa meant we could make tea as it had a kettle. Most rooms in France do not have tea and coffee making facilities unless they are apartment hotels. We are sad to leave this place..fantastic location on the edge of an extremely pretty old town.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent location in a beautiful city

Posted Nov 14, 2016
Pros: Location and staff.
Cons: Size of bathroom
Location: Perfect location in a beautiful city.
Though the bathroom was a bit small, overall the room was very nice. The front desk staff, especially Kathleen, were superb.
5 out of 5
Recommended
for Everyone
by A verified traveler from nsw aust.

Great place

Posted Oct 27, 2016
Pros: Beds comfy, location great,friendliness of front reception staff , they were so helpful .
Cons: Only one, shower over bath a mat would have been good.
Location: Location good in old part of town, train goes to and from Bordeaux to Sarlet, the surrounding towns where amazing, front desk can help with day tours
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel at the entrance of the old town

Posted Oct 24, 2016
Pros: Location, quality
Cons: Valet parking not available
Great hotel. Only inconvenience is not being able to drop off in front of the hotel on Saturday as the road is closed for the market.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels
5 out of 5
by Stephen

Right in the center, close to sights

Posted Aug 14, 2016 on Hotels
Worry free and comfortable. Did not sample breakfast
5 out of 5
by Russ from Cheshire

Good Hotel

Posted Aug 10, 2016 on Hotels
All good - the bathrooms need to be updated - and the decking around the pool needs to be replaced
5 out of 5
by A verified traveler

Posted Jul 28, 2016 on Hotels
Excellent hotel with friendly staff. Located in the middle of Sarlat. Restaurant was not open in the evening, but there were excellent restaurants nearby. Would stay again.